2004 CADILLAC CTS Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE FROM AN UNKNOWN SOURCE AND SATURATED THE NOISE REDUCTION FOAM. ALSO, THE UNDER BODY FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,313 AND THE CURRENT MILEAGE AS 115,402. UPDATED 2/19/13 *CN THE CONSUMER STATED THE FRAME WAS RUSTED ON BOTH SIDES DUE TO SPRAYING FOAM IN THE INSIDE FOR NOISE CONTROL FROM THE MANUFACTURER.

MY 2004 CADILLAC CTS WAS HIT FROM BEHIND, CAUSING ME INJURIES AND EVENTUALLY SURGERY AND DISABILITY. THE AIR BAG DID NOT DEPLOY- MY HEAD HIT THE STEERING WHEEL, RATHER HARD. I TRADED THIS VEHICLE IN LAST YEAR. SHOULD THE AIR BAG HAVE DEPLOYED? I THINK IF IT HAD, I WOULD NOT HAVE SUSTAINED THE INJURIES. *TR

I HAVE HAD NUMEROUS PROBLEMS WITH MY 2004 CADILLAC CTS. THE MOST RECENT IS WITH MY REAR DIFFERENTIAL. THE LATEST PROBLEM WITH THE DIFFERENTIAL PROMPTED AN ONLINE SEARCH WITH THE RESULTS SHOWING THAT EACH OF THE PROBLEMS I HAVE HAD WITH MY CADILLAC CTS IS ONE THAT HAS HAPPENED WITH 1000'S OF OTHER 2004 CTS MODEL CADILLACS. *TR

MULTIPLE, ARBITRARY INCIDENCES OF THE BRAKES SHAKING, KIND OF GRINDING AND CAR NOT WANTING TO STOP, GENERALLY WHEN PULLING INTO OR OUT OF A PARKING SPOT, OR COMING TO ANY SLOW STOP. ALWAYS AT A LOW SPEED. SPOKE WITH TWO GM DEALERSHIP SERVICE MANAGERS WHO HAVE NO KNOWLEDGE OF THIS PROBLEM, ALTHOUGH IT IS DOCUMENTED CLOSE TO 100 TIMES ON THIS AND OTHER WEB SITES: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F480A/29 PLEASE CHECK THESE POSTS SINCE SO MANY OTHERS HAVE EXPERIENCED THIS PROBLEM WHICH (AS STATED IN ONE OF THE POSTS) VERY WELL COULD BE A FAILURE IN THE DESIGN OR WORKMANSHIP IN SOME OF THE WIRING HARNESSES CONNECTING THE EBCM TO THE SPEED SENSORS THAT CAUSES THE BRAKES TO FAIL. WHATEVER THE CAUSE, ONE WOULD NOT EXPECT ANY BRAKE TROUBLE ON A VEHICLE WITH ONLY 21,000 MILES. THIS IS A DEADLY FLAW AND I EXPECT GM SHOULD OWN UP TO IT, EDUCATE DEALERS AND OWNERS AND FIX THE PROBLEM. THANK YOU. I LOOK FORWARD TO YOUR RESPONSE. *TR

WHEN PULLING INTO A PARKING SPOT(ALMOST STOPPED) THERE IS A GRINDING SOUND, A VIBRATING BRAKE PEDDLE AND THE CAR DOESN'T WANT TO STOP. THIS APPEARS TO BE AN INTERMITTENT PROBLEM THAT IS ONLY HAPPENING ON RIGHT TURNS AND VERY SLOW SPEEDS. THERE ARE SEVERAL DISCUSSIONS ON LINE ABOUT THIS TYPE OF PROBLEM AND CADILLAC DEALERS BEING UNABLE OR UNWILLING TO DIAGNOSE THE TRUE PROBLEM. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F480A/50. I AM GOING TO LOOK INTO THE WIRE HARNESS ISSUE DISCUSSED ONLINE MYSELF. *TR

THIS VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BRAKES, WHEN TURNING TO THE RIGHT OR LEFT LIKE WHEN PARKING IN A DRIVEWAY OR A PARKING SPOT, THE BRAKE PEDAL LOOSES PRESSURE AND STARTING KIND OF SHAKING LIKE WHEN THE ABS SYSTEM ENGAGES AND THE CAR CAN'T BE STOPPED UNLESS THE BRAKE PEDAL IS RELEASED AND APPLIED VERY HARD AGAIN SO I CAN STOP THE CAR, IT COULD HAPPEN AT ANY GIVEN MOMENT, I HAVE ASKED SEVERAL GM DEALERS AND NOBODY IS SURE WHAT THE PROBLEM IS, THEY ARE ALL GUESSING AND CAN'T GUARANTEE TO REFUND A DIAGNOSTIC FEE TO TROUBLESHOOT THE PROBLEM, SOME HAVE SAID IT IS MAYBE THE ABS MODULE, THE MASTER CYLINDER, A KINKED HOSE, ETC. I WENT TO SEVERAL FORUMS ON LINE AND THERE ARE SEVERAL PEOPLE COMPLAINING WITH THE SAME ISSUE AND NOBODY HAS HAD ANY ACCEPTABLE ANSWER FROM GM OR ANY DEALER, THEY ALL STATED THAT THE WERE NOT ABLE TO DUPLICATE THE PROBLEM SO THAT THEY COULD NOT REFUND THE DIAGNOSTIC FEE, I AM VERY CONCERNED ABOUT THIS PROBLEM SINCE I FEEL I AM PLAYING A RUSSIAN ROULETTE WITH MY VEHICLE, I DON'T WANT TO GET IN THE SITUATION WHERE SOMEBODY CAN BE SERIOUSLY HURT OR KILLED, I DON'T WANT TO SELL THIS VEHICLE EITHER WITHOUT TELLING THE NEW OWNER ABOUT THIS PROBLEM AND GET HIM INTO A VERY SERIOUS PROBLEM, SO I AM WRITING TO YOU TO PLEASE PROVIDE ME WITH SOME ADVISE TO ADDRESS THIS EXTREMELY SERIOUS PROBLEM. I DON'T DRIVE THIS VEHICLE VERY OFTEN SINCE THE BRAKE PROBLEM HAS HAPPENED TO ME SEVERAL TIMES AND I DON'T WANT TO GAMBLE WITH MY LIFE OR ANYBODY'S. THANK YOU. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING THROUGH AN AUTOMATED CAR WASH, THE PANEL ON THE REAR LIGHTS WAS EASILY KNOCKED OFF. THE CONTACT EXPRESSED CONCERNS ABOUT HOW EASILY THE STRUCTURE OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,979.

WHILE ENTERING A PARKING PLACE, MY BRAKES FAILED TO ENGAGE. THE ABS SYSTEM WARNING APPEARED AND ALSO THE TRACTION CONTROL WARNING ILLUMINATED, AS I STRUCK A RESTRAINING POST. THIS COULD HAVE BEEN TRAGIC IF A PERSON HAD BEEN INFRONT OF THE VEHICLE. LESS THAN 2 WEEKS PRIOR TO THIS I HAD A COMPLETE BRAKE SERVICE AND REPLACEMENT OF ALL WORN EQUIPMENT. NOW I AM CONCERNED FOR ANYONE DRIVING THIS VEHICLE OR ANYONE WALKING IN FRONT OF THIS VEHICLE. I TOOK THE CAR BACK INTO MY LOCAL GARAGE TO HAVE THE BRAKES RECHECKED. THEY FOUND NO PROBLEM. MY PLAN WAS TO TAKE THE CAR TO THE GM DEALERSHIP WHERE I PURCHASED THE CAR, YET, I FIND THAT THIS IS A COMMON PROBLEM AND GM REFUSED TO HELP OTHERS WITH THE SAME PROBLEM. THEY, OTHERS WITH THE SAME PROBLEM, SPENT LOTS OF MONEY AND TO NO AVAIL. THE PROBLEM HAS NOT BEEN REPAIRED AT THE DEALERSHIPS AND HAVE LEFT THE CUSTOMERS VERY DISSATISFIED. *TR

AIR BAG INDICATOR LIGHT CAME ON WITHOUT ANY TYPE OF IMPACT. UPON RESEARCH OF THE NATIONAL SAFETY HIGHWAY ADMINISTRATION CAMPAIGN NUMBERS: 05V024000, NVS-215-05V-024 AND ALSO A GM RECALL NUMBER OF 05004 SHOWS A RECALL ON THESE AIRBAGS. *TR

NOTICED BROWN LIQUID LEAKING FROM THE FRONT DRIVER WHEEL AREA. HAD VEHICLE TOWED TO GM DEALER WHERE THEY DISCOVERED A COOLANT LINE FAILURE WHICH CREATED LEAKING OF TRANSMISSION FLUID INTO RADIATOR AND COOLANT INTO TRANSMISSION. BOTH TRANSMISSION AND RADIATOR NEED REPLACING, CAR IS UNABLE TO BE DRIVEN. THIS WAS DETERMINED BY THE DEALER AND CADILLAC TO BE A FAILURE OF THE PART, UNABLE TO BE PREVENTED AND UNABLE TO DETECT. CONSUMER WAS NOT AT ALL RESPONSIBLE FOR DAMAGE. TOTAL ESTIMATED COST $4,900. CONTACTED GM WHERE THEY OFFERED TO "SPLIT" THE COST 50/50, MYSELF RELIABLE FOR THE $2400. ALTHOUGH CADILLAC TOOK RESPONSIBILITY FOR THE FAILURE, I AM RESPONSIBLE FOR THE COST OF REPAIR. *KB