2009 CADILLAC CTS Complaints

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 12/03/15*LJ THE DEALER INFORMED THE CONSUMER, THE PROBLEM CAUSING THE RED WARNING LIGHT TO ILLUMINATE ON THE SCREEN WAS DUE TO A PRE-TENSIONER WHICH RENDERED THE ACTIVATION OF THE SEAT BELT INOPERABLE. THE CONSUMER RECEIVED A SECOND OPINION, WHICH WAS THE SAME DIAGNOSIS. HOWEVER, THE PRICE WAS CHEAPER. UPDATED 12/28/15. *JB

THE SERVICE AIRBAG LIGHT CAME ON. I TOOK THE CAR TO THE CADILLAC DEALER WHO SAID THE CONNECTOR UNDER THE SEAT WAS NOT MAKING CONTACT AND THAT THE PINS IN THE CONNECTOR NEEDED TO BE REPLACED ($600). IN MY OPINION THIS IS A DESIGN DEFECT AS THE PINS IN THE CONNECTOR LOOSE CONTACT AS A RESULT OF THE SEAT MOVING BACK AND FORTH FOR DIFFERENT DRIVERS AS WELL AS DRIVER CONFORT. I HAVE NO REASON TO BELIEVE THE PROBLEM WILL NOT REAPPEAR AND THAT IN THE EVENT OF AN ACCIDENT THAT THE AIR BAG WILL DEPLOY PROPERLY. I ASKED THE DEALER SERVICE MANAGER TO REACH OUT TO THE GENERAL MOTORS REGIONAL SERVICE MANAGER, WHICH HE SAID HE DID AND THE REPLY WAS THAT CADILLAC WOULD NOT GET INVOLVED IN THIS REPAIR.

MICHELIN PILOT HX MXM4 OEM (ORIGINAL EQUIPMENT) TIRES AT 40,000 MILES HAVE CHUNKS OF TREAD COMING OFF BOTH OF THE FRONT TIRES (THE FORM DOES NOT PERMIT NOTING MORE THAN A SINGLE TIRE BUT IT IS BOTH FRONT TIRES) OF A WELL-MAINTAINED, DEALER MAINTAINED (UNDER WARRANTY AND THEN UNDER GM PROTECTION PLAN EXTENDED WARRANTY) ONE-OWNER VEHICLE. INTERNET SEARCH SHOWS THIS IS WIDESPREAD PROBLEM AND THAT MICHELIN ACKNOWLEDGED A MANUFACTURING DEFECT IN THIS TIRE LINE. YET MICHELIN NEVER RECALLED THE TIRES AND MICHELIN REPRESENTATIVE WAS UNCONCERNED WITH THE SAFETY IMPLICATIONS, ONLY DISCUSSING WARRANTY ISSUES NOT THE SAFETY ISSUE WHICH WAS THE BASIS OF MY CALL.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS FAILED TO OPEN AUTOMATICALLY. THE CONTACT HAD TO MANUALLY OPEN THE DRIVER SIDE DOOR WITH THE KEY IN ORDER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DOOR MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

THE DRIVER'S SEAT BELT IS VERY DIFFICULT TO DISENGAGE. TAKES SEVERAL TRIES AND PUSHING FRONT AND BACK OF THE RELEASE LEVER. UPDATE 9/15/15*CW THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 10/15/15*JB

SERVICE ENGINE LIGHT CAME ON AT 93203 MILES. OBD CODE P0008 TIMING CHAIN PROBLEM. THERE'S A SPECIAL COVERAGE ADJUSTMENT (SCA) #11340C ON 2007-2009 CADILLAC CTS VEHICLES FOR THAT KNOWN PROBLEM. I'M AT THE CADILLAC DEALER AND MY SPECIFIC VIN DOESN'T FALL UNDER THAT SCA. I CALLED THE CADILLAC HQ AND THEY OPENED A CASE #71-1492554265 AND TOLD ME TO FILE A COMPLAINT WITH THE NHTSA. THE SCA IS 10YRS OR 120K MILES. IT'S A KNOWN PROBLEM WHICH NEEDS TO BE ADDRESSED. THANK YOU

BLOW OUT, NO DONUT OR SPARE PROVIDED.HAD TO TOW CAR TO DEALER TO REPLACE 2 MONTH OLD TIRE. ALL AUTOS SHOULD COME WITH REPLACEMENT TIRE OR DONUT TIRE.

THE SPLINE ON THE TRANSMISSION STRIPPED OUT BECAUSE OF RUST AND I BELIEVE POOR WORKMANSHIP. THE VEHICLE JUST WENT OUT OF WARRANTY TWO MONTHS AGO. IT WILL COST ME APROX. $4000. TO REPAIR. POTENTIAL HAZZARD. IF I WERE ON THE INTERSTATE IT MAY HAVE CAUSED A TERRIBLE ACCIDENT. WHEN WILL GM HAVE A RECALL SO I CAN GET MY MONEY BACK?

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE SERVICE AIR BAG WARNING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

WHILE DRIVING ON THE INTERSTATE, DURING A VIOLENT RAIN STORM, MY CARS CHECK ENGINE LIGHT WENT ON AND THE DIC MESSAGE "REDUCED ENGINE POWER MESSAGE CAME ON" WHICH IMMEDIATELY LIMITED THE TO APPROX. 2500 RPM. THIS ACTION CREATED A TOTALLY UNSAFE DRIVING SITUATION. THE REDUCED POWER SLOWED THE CAR IMMEDIATELY, IN HEAVY TRAFFIC, IN A HEAVY RAIN STORM , WITH LOW VISIBILITY. LUCKY FOR MYSELF AND MY WIFE, I WAS ABLE TO AVOID CREATING A SERIES OF COLLISIONS AND TRAVERSED ACROSS THREE LANES OF TRAFFIC TO THE SIDE OF THE ROAD. BY IMMEDIATELY REDUCING THE ENGINE POWER CREATED A VERY DANGEROUS SCENARIO THAT SHOULD NEVER, UNDER ANY CIRCUMSTANCE BE CREATED. *TR