2011 CADILLAC CTS Complaints

WHILE HAVING THE OIL CHANGED AT THE DEALER, THE DRIVE SHAFT SNAPPED IN TWO. THIS HAPPENED WHEN A TECHNICIAN WAS MOVING THE CAR AFTER THE SERVICE WAS COMPLETED. ALUMINUM DRIVE SHAFT SNAPPED AT A CIRCUMFERENTIAL WELD IN DRIVE SHAFT PIPE. *TR

WAS DRIVING VEHICLE IN SPORTING MANNER WHEN THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE SEAT BELT PRETENSIONERS FIRED. THERE WAS ABSOLUTELY NO ROLL OVER IMMINENT. SAFETY DEVICES WENT OFF COMPLETELY UNNECESSARILY. *TR

WHILE IN REVERSE, FRONT STEERING SEAMS TO SKIP. IT FEELS LIKE A 4WD. I TOOK IT TO AN AUTHORIZED DEALER AND THEY TOLD ME IT WAS NORMAL. THEY EVEN SHOWED ME A BULLETIN FROM GM THAT EXPLAINED THE PROBLEM WAS NORMAL AND TO DO NO REPAIRS. AFTER DRIVING 15,000 MILES, IT HAS STEADILY GOTTEN WORSE. I TOOK IT IN AGAIN. AGAIN THEY TOLD ME IT WAS NORMAL. WHILE THERE, THEY TRIED TO SELL ME NEW TIRES BECAUSE MY REAR TIRES ARE BALD. THEY SAID IT WAS FROM HIGH SPEED STARTS. I EXPLAINED THAT A 73 YEAR OLD PERSON(MY WIFE) IS NOT OUT DRAG RACING AND THERE FOR, THEY MUST BE DEFECTIVE TIRES. THEY CONTACTED CONTINENTAL TIRES(THE MAKER OF THE TIRES) WHOM REPLACED THE TIRES, BUT STATED 15 TO 20 THOUSAND MILES ARE AVERAGE FOR THOSE TIRES. AT $500 EACH, I WOULD EXPECT TO GET MORE MILES OUT OF THE TIRES. NOT HAPPY AT ALL. *TR

WHEN DRIVING VEHICLE AT LOW SPEEDS INTO AND UP A RIGHT HAND DRIVEWAY THERE IS A LOUD CREAKING SOUND COMING FROM THE REAR OF THE SUNROOF. IT DOES NOT CREAK GOING UP A LEFT HAND DRIVEWAY. THE CREAKING IS PREDOMINATELY AT THE REAR AND TO THE RIGHT OF THE SUNROOF. AT NORMAL DRIVING SPEEDS THE CREAKING IS HEARD OVER MODERATE TO LARGE BUMPS. THE CREAKING HAS BEEN GOING ON SINCE DAY 1 WHEN I BOUGHT THE CAR BRAND NEW. *KB

TL* THE CONTACT OWNS A 2011 CADILLAC CTS EQUIPPED WITH CONTINENTAL CONTI SPORT TRACK, SIZE 275/40/R19 TIRES. THE CONTACT STATED THAT WHILE STOPPED, A MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE REAR PASSENGER TIRE WAS EXHIBITING LOW AIR PRESSURE THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT NOTICED THAT THERE WAS A LARGE BULGE ON THE SIDEWALL. THE DEALER REPLACED THE TIRE. THE FAILURE RECURRED AT THE SAME TIRE LOCATION APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 7,000. UPDATED03/15/12 *BF

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE RADIO IN ACTIVATION, THE ENGINE STALLED WITHOUT WARNING. DURING THE ENGINE FAILURE, THE RADIO REMAINED IN OPERATION. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,747. UPDATED 02/15/12*LJ THE CONSUMER STATED ALL POWER TO THE DASHBOARD, STEERING AND BRAKES CEASED DURING THE FAILURE. THE SERVICE TECHNICIAN WAS UNABLE TO DETERMINED THE CAUSE OF THE STALLING, BUT A SOFTWARE DOWNLOAD HAD BEEN PERFORMED THAT WOULD PROBABLY TAKE CARE OF THE PROBLEM. UPDATED 02/24/12 THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/12

VEHICLE STALLED OR TRIED TO STALL IN TRAFFIC WHILE IN MOTION AT APPROXIMATE SPEEDS OF 25-35 MPH APPROXIMATELY 10 TIMES OVER A DISTANCE OF APPROXIMATELY 6-8 MILES. WAS TOWED TO DEALER. ON 10-18-11 SERVICE ADVISOR CALLED ME AND ADVISED COMPLAINT COULD NOT BE DUPLICATED AND HAD PERFORMED NORMALLY DURING A TEST DRIVE (APPROXIMATELY 1 MILE) AND VEHICLE COULD BE PICKED UP. VEHICLE WAS PICKED UP AND PERFORMED NORMALLY FOR APPROXIMATELY 10 MILES AND THEN STALLED TWICE WHILE IN MOTION IN TRAFFIC AT SPEEDS OF APPROXIMATELY 25-35 MPH. VEHICLE AGAIN WAS TOWED TO SAME DEALER. ON 10-21-11 I WAS ADVISED PROBLEM WAS EXPERIENCED DURING A TEST DRIVE OF APPROXIMATELY 15 MILES. VEHICLE REMAINS AT DEALERSHIP PENDING A SOLUTION TO PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT WAS DRIVING 35 MPH WHEN THE ACCELERATOR WAS APPLIED BUT THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID PACE. THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND UNTIL THE CONTACT MERGED ONTO THE SHOULDER AND TURNED THE IGNITION OFF. THE VEHICLE WAS RESTARTED WITHIN MOMENTS BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND FOUND NO DEFECT. THE MANUFACTURER WAS CONTACTED WHO STATED HE SHOULD TAKE THE VEHICLE TO THE DEALER AGAIN FOR FURTHER INSPECTION OF THE FAILURE. A COMPLAINT WAS FILED WITH THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,500.

RECARO SEATS SQUEAK AND ROCK IN THEIR MOUNTS. NOT SECURED PROPERLY. ANNOYING AND IF THE MOUNTS FAIL, THE DRIVER WOULD BE OUT OF POSITION AND CAR COULD CRASH. HAVE BEEN DOING THIS SINCE THE CAR WAS NEW, AND I'M NOT THE ONLY ONE HAVING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE SPEEDOMETER WAS DISPLAYING A SPEED THAT WAS 4 MPH LESS THAN THE ACTUAL SPEED THAN HE WAS TRAVELING AT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS AGAIN INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 429. UPDATED 8/29/11 *CN UPDATED 09/16/11