2004 CADILLAC CTS Complaints
View complaints related to 2004 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2004 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC CTS- STAMFORD, CT
I OWN A 2004 CADILLAC CTS WITH NO PREVIOUS PROBLEMS EXCEPT FOR RESPONDING TO SEVERAL RECALLS. SEVERAL DAYS AGO, I WAS MOVING FORWARD INTO A PARKING SPACE AT ABOUT 3 MILES/HOUR. I PRESSED THE BRAKE PEDAL AND SUDDENLY THE PEDAL WENT ALMOST TO THE FLOOR AND I BARELY STOPPED INCHES FROM THE CAR IN FRONT. I WAS NOT STEPPING ON THE ACCELERATOR AT THE SAME TIME. IMMEDIATELY AFTER THE INCIDENT THE BRAKE PEDAL FELT NORMAL BUT TWO LOUD BURSTS OF AIR, 2-3 SECONDS EACH, OCCURRED. THE CADILLAC DEALER FINDS NOTHING IN COMPUTER CHECKS, ROAD TESTS, AND VISUAL INSPECTIONS AND DOES NOT KNOW HOW TO FIX THE PROBLEM. THE EDMUNDS.COM TOWNHALL WEB SITE CONTAINS SEVERAL REPORTS OF EXACTLY THE SAME PROBLEM WITH THE CADILLAC CTS. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- BETHLEHEM, PA
ABS BRAKES WOULD KICK IN WHEN ATTEMPTING TO PARK THE VEHICLE AT ABOUT 5 MPH. THE ONLY WAY I COULD STOP THE CAR WAS TO THROW IT INTO PARK OR HIT THE EMERGENCY BRAKE. IT WAS HAPPENING ABOUT 2 TIMES EVERY MONTH OR TWO. VERY RANDOMLY. I KEPT BRUSHING IT OFF UNTIL ONE DAY I ALMOST HIT A PERSON. THE ABS AND TC WARNING LIGHTS WOULD COME ON THE DASH AND THEN GO AWAY WHEN RESTARTING THE VEHICLE. I THEN DECIDED TO TAKE IT TO THE CADILLAC DEALER AND HE TOLD ME THAT IT WAS PROBABLY THE ABS SENSORS. THIS WAS ON OCT. 12, 2010. AS IT TURNED OUT, I HAD TO REPLACE THE LEFT FRONT HUB BEARING ASSEMBLY AT A COST OF $659.41. THE NAME OF THE CADILLAC DEALERWHERE I HAD IT REPAIRED IS FAULKNER CADILLAC, 298 STOKE PARK ROAD, BETHLEHEM,PA..PHONE # 610-867-4177. MY CUSTOMER ON THE RECEIPT IS #[XXX], AND THE INVOICE # IS [XXX]. THE MILEAGE AT THAT TIME WAS 50,590. THE REPAIR DATE WAS OCT. 12, 2010. SINCE I HAD IT REPAIRED, I HAVEN'T HAD ANY MORE PROBLEMS. I'M SURE THAT I'M NOT THE ONLY ONE HAVING THIS PROBLEM AND I THINK IT SHOULD BE LOOKED INTO BEFORE SOMEONE GETS SERIOUSLY HURT. I REALIZE IT WOULD BE AN EXPENSIVE RECALL ON GM'S PART BUT A NECESSARY ONE. THANK YOU, [XXX] PHONE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 CADILLAC CTS- MARLTON, NJ
TL*THE CONTACT OWNS A 2004 CADILLAC CTS-V. THE CONTACT STATED THAT THERE WAS CORROSION ON THE METAL BRAKE LINE. THE CONTACT NOTICED THE CORROSION AFTER FINDING OUT ABOUT RECALL 10V105000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION, HOSES, LINES/PIPING). HE EXPERIENCED NO FAILURES AT THIS TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- LOS ANGELES, CA
MY CADILLAC '04 CTS HAS A BRAKE ISSUE. WHEN TURNING SHARP AT LOW SPEEDS THE BRAKES "DISENGAGE" AND I LOSE COMPLETE CONTROL OF THE CAR. IT IS INTERMITTENT AND I CAN'T DUPLICATE IT AT WILL. IT JUST HAPPENS. I HAVE FILED A CASE WITH GM CUSTOMER SERVICE AND AM TAKING TO THE DEALER TOMORROW. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- HALF MOON BAY, CA
BRAKE FAILURE IN CADILLAC CTS I HAVE A LARGE AMOUNT OF INFORMATION IN A PDF THAT EXPLAINS OUR EXPERIENCE AS WELL AS DOCUMENTS MULTIPLE SIMILAR EXPERIENCES FROM OTHER INDIVIDUALS. HOW DO I SEND IT TO YOU? THE BRAKES ARE INTERMITTENTLY COMPLETELY FAILING AT SLOW SPEEDS AND SIGNIFICANT INJURY TO A PEDESTRIAN SEEMS INEVITABLE. PLEASE HELP!!! *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC CTS- CHICAGO, IL
BACK PLASTIC PIECE THAT COVERS MY LICENSE PLATE FELL OFF, I HAVE 2004 CADILLAC CTS AND I BEEN LOOKING ALL OVER AND IM NOT THE ONLY ONE WITH THIS ISSUE. TO REPLACE THIS PIECE COSTS AROUND $1200.00. HOW MANY PEOPLE DOES THIS HAVE TO HAPPEN TO BEFORE CADILLAC TAKES CARE OF THIS PROBLEM. ITS A CADILLAC A PIECE OF PLASTIC ON A $40,000 CAR SHOULD NOT JUST FALL OFF. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- ORCHARD PARK, NY
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15-20 MPH THE TRANSMISSION COOLING LINE BROKE OFF FROM THE RADIATOR AND THE FLUID SPILLED OUT OF THE VEHICLE. HE STATED THE VEHICLE STALLED, THERE WAS FLUID ON THE GROUND AND INSIDE OF THE VEHICLE . THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE RADIATOR ASSEMBLY AND REFILLED THE TRANSMISSION FLUID. THE FAILURE MILEAGE WAS 61,971 AND THE CURRENT MILEAGE WAS 62,100. UPDATED 01/04/11. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- ROCKVILLE CENTRE, NY
THE DRIVER'S SEATBELT TWISTED ON THIS '04 CADDY CTS WITH 70K MILES. THE LOCAL REPAIR SHOP TOLD US TO TAKE IT TO THE DEALER. THE DEALER WANTED HRS OF LABOR GUESTIMATED AT $170 TO TAKE IT APART. ISN'T IT ESSENTIAL THAT A SAFETY FEATURE HOLDS UP. THE CAR IS MOSTLY DRIVEN BY A LIGHT WEIGHT WOMAN WHO IS VERY CAREFUL. I THOUGHT THE MANUFACTURER SHOULD WARRANTY THE SEATBELT DESIGN LONGER! THIS IS THE FIRST TIME THIS IS HAPPENED IN THE 20 CARS WE HAVE OWNED SINCE SEATBELTS WERE STANDARD. ARE THERE ANY OTHER SUCH COMPLAINTS?> THESE FRONT BELTS COME FROM THE TOP OF THE SEAT. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- BETHLEHEM, PA
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKES WOULD NOT ENGAGE WHEN HE ATTEMPTED TO SLOW DOWN. HE NOTICED THE FAILURE AT LOW SPEEDS BETWEEN 5 TO 10 MPH. HE HAD TO SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE WHEN THE FAILURE OCCURRED. THE FAILURE WAS INTERMITTENT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THE PROBLEM COULD HAVE BEEN CAUSED BY THE WHEEL SENSORS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 47,150. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- GOSCIA , NY
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS). THE CONTACT RECEIVED THE NOTICE MAY 2010 AND AFTER WAS TOLD THE PARTS NEEDED TO MAKE THE REPAIRS WERE NOT READILY AVAILABLE. THE CONTACT STATED THE PARTS WERE STILL NOT AVAILABLE AFTER THREE MONTHS. SHE WAS CONCERNED WITH THE SAFETY DEFECT NOT BEING ACKNOWLEDGED IN A TIMELY MANNER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE