2004 CADILLAC CTS Complaints

I PURCHASED A 2004 CTS IN MAY OF 2007. THERE WAS APPROXIMATELY 30,000 MILES ON THE CAR. THERE IS NOW 52,000 MILES ON THE CAR. MY CONCERN IS THAT SINCE HAVING THE CAR ON FOUR OCCASIONS THE CAR HAS FAILED TO START. THE DASHBOARD GOES BLACK, THE FIRST TIME WE THOUGHT IT WAS THE BATTERY, BUT WHEN THE BATTERY WAS TESTED WE WERE TOLD IT WAS FINE. THE OTHER TIMES IT WAS TAKEN TO THE DEALERSHIP FOR REPAIR. NO CLEAR EXPLANATION WAS GIVEN FOR THE BREAKDOWN. THE PROBLEM IS THAT CAR GOES DEAD THE DASH PANEL IS BLACK AND SILENT. THERE ARE NO SIGNIFICANT EVENTS LEADING TO THE FAILURE. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, APPROACHING A STOP SIGN WHEN THE VEHICLE JERKED AND SURGED FORWARD UNEXPECTEDLY. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS AT STOP SIGN OR TRAFFIC LIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT HAD SIGNIFICANT CONCERNS REGARDING THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 82,000. UPDATED 9/22/10 THE CONSUMER STATED HE EXPERIENCED A HESITATION AND SURGE WHEN ACCELERATING FROM A STOP. THE CONSUMER STATED HE WAS ABLE TO CORRECT THE PROBLEM BY CLEANING THE AIR INTAKE THAT HAD AN OILY DIRTY FILM ON IT. UPDATED 09/24/10 UPDATED 04-14-14 *BF THE CONSUMER STATED THE LOW BEAMS ARE POORLY ILLUMINATED. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STRUCK AN OBJECT ON THE ROAD. THE RIGHT FRONT RIM BECAME DAMAGED, CAUSING THE EDGE OF THE RIM TO HIT THE BRAKE CALIPER AND A BRAKE FLUID LEAK. THE CONTACT INSTALLED THE SPARE TIRE AND DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT OFFER ANY ASSISTANCE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000.

IF YOU GO HERE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F480A YOU WILL SEE THAT OUR CAR IS NOT THE FIRST CTS TO HAVE THIS PROBLEM!!! MY IN-LAWS PURCHASED A CADILLAC CTS IN ILLINOIS IN 2004. THAT CAR NEEDED ITS FRONT LEFT WHEEL BEARING/SPEED SENSOR/HUB REPLACED MULTIPLE TIMES. IT WAS REPLACED ON 2/906, 7/10/07, AND 12/3/07 IN IL, AND AGAIN IN CA IN 7/08. IN 12/07 MY IN-LAWS PURCHASED A NEW CAR AND GAVE THE '04 CTS TO MY HUSBAND AND I (CALIFORNIA RESIDENTS). SINCE RECEIVING THIS CAR, IT INTERMITTENTLY DISPLAYED A 'SERVICE BRAKE ASSIST' WARNING. BECAUSE OF THIS, THE FRONT LEFT WHEEL BEARING/SPEED SENSOR/HUB WAS REPLACED AGAIN AT A LOCAL CA DEALERSHIP ON 7/30/08. THE 'SERVICE BRAKE ASSIST' WARNING HAS CONTINUED TO BE DISPLAYED RARELY BUT INTERMITTENTLY DURING THIS TIME. EARLIER THIS SPRING, I WAS TURNING INTO A PARKING LOT AT A SLOW SPEED WHEN THE BRAKES DID NOT ENGAGE. WE TOOK THE CAR DIRECTLY TO THE DEALERSHIP. THEY RECOMMENDED THAT WE REPLACE THE TIRES (WHICH WE DID) AND THEN RECOMMENDED THAT WE REPLACE THE LEFT FRONT WHEEL BEARING/SPEED SENSOR/HUB AGAIN FOR THE 5TH TIME. WE WERE NOT COMFORTABLE WITH THAT (OBVIOUSLY IT WAS NOT FIXING THE PROBLEM) SO TOOK IT HOME TO INVESTIGATE. WE WERE NOT COMFORTABLE WITH THE WAY THE CAR WAS BRAKING AND TOOK IT BACK IN LAST WEEK TO THE DEALERSHIP. WE WERE TOLD AGAIN THAT WE SHOULD REPLACE THE LEFT FRONT WHEEL BEARING/SPEED SENSOR/HUB ASSEMBLY. WE REFUSED ASKING THEM TO PLEASE FURTHER INVESTIGATE WHY THE SAME PART WAS FAILING. WE CALLED GM DIRECTLY AND THEY BECAME INVOLVED. THE DEALERSHIP CALLED YESTERDAY TO TELL US THAT IN FACT THE LEFT FRONT WHEEL PART DOES NOT NEED TO BE REPLACED, AND THAT ACTUALLY THE COMPUTER THAT NEEDS REPLACING. LIKELY THIS HAS BEEN THE PROBLEM ALL ALONG (IE, THAT PART WAS REPLACED 4 TIMES WHEN IT HAS REALLY BEEN A COMPUTER ISSUE). THE CAR SHOWED THESE PROBLEMS WITHIN THE FIRST 20K MILES. GM REFUSES TO REIMBURSE FOR 4 UNNEEDED REPAIRS OR REPAIR THE ORIGINAL LEMON COMPUTER. *TR

SPORADIC BRAKE FAILURES ON A 2004 CADILLAC CTS. CAR HAS HAD FRONT LEFT HUB/SPEED SENSOR ASSEMBLY REPLACED 4 TIMES PER AUTHORIZED DEALERSHIP RECOMMENDATION STARTING AT <20K MILES. BRAKE FAILURE OCCURRING EVERY FEW DAYS, TYPICALLY AT LOW SPEED BUT NOW STARTING AT HIGHER SPEEDS. NEARLY RAN OVER PEDESTRIAN IN PARKING LOT. ACCIDENTS HAVE BEEN AVOIDED THUS FAR. CAR IS WITH DEALERSHIP; THEY SAY ELECTRONIC BRAKE CONTROL MODULE IS TO BLAME. CALLED GM; THEY REFUSE TO COVER COST OF REPAIRS EVEN THOUGH PROBLEM STARTED WHEN CAR WAS 19 MONTHS OLD WITH <20K MILES. *TR THE CONSUMER ALSO STATED THE ABS ACTIVATED AT LOW SPEEDS, THE ABS AND TRACTION CONTROL LIGHTS ILLUMINATED. UPDATED IVOQ 09/29/10 THE DEALER REPLACED THE WHEEL BEARING ASSEMBLY. UPDATED 10/29/10

I STOPPED AT A STOP SIGN, PUT VEHICLE INTO FIRST GEAR, BEGAN TO LET OFF OF CLUTCH, HEARD & FELT A VERY LOUD BANG. REAR DIFFERENTIAL EXPLODED. *TR

2004 CTS W/ 89160 MILES COMPLETE AND SUDDEN LOSS OF TRANS FLUID. HAD TOWED TO GM DEALER AND WAS ADVISED THAT THE TRANS LINES TO THE RADIATOR WERE "STRIPPED " AND BOTH NEEDED REPLACING. WE BOUGHT THE CAR NEW AND THIS AREA HAS NEVER BEEN SERVICED OR TOUCHED. DEALER THAT WORKED ON PROBLEM IS ST. *TR

ON OR ABOUT FEBRUARY OF 2007, SEPTEMBER 2008, JUNE 2008 AND MARCH 2010, MY 2004 CADILLAC CTS'S RPM FLUCTUATED FROM 1 TO 3 AT A HIGH SPEED WHILE DRIVING AND WHILE PARKED. *TR

HELLO, I HAVE HEARD REPORTS OF THE GM RECALL FOR POWER STEERING IN SOME VEHICLES. I JUST WANTED TO LET YOU GUYS KNOW YOU MAY WANT TO CHECK OUT CADILLAC'S AS WELL. I HAVE A 04 CTS THAT JUST RECENTLY STARTED DOING THE EXACT SAME THING A FEW WEEKS AGO. AT LOW SPEEDS THE CAR IS VERY HARD TO TURN AND WHEN YOU TURN THE STEERING WHEEL RIGHT OR LEFT THERE IS A WHINE SOUND. LOOKS LIKE THE POWER ASSIST PUMP HAS GONE OUT. *TR

WAS TRAVELING APPROX. 55 MPH LOST ALL POWER EXCEPT ENGINE POWER. ALL DASHBOARD FEATURES CD POWER AND TIME. I HAVE PROCEEDED TO PULL OFF ROAD TURNED KEY ON AGAIN EVEN THOUGH IT WAS ON AND EVERYTHING LIT UP AGAIN... IF ENGINE WOULD OF STOPPED THIS COULD OF CAUSED A SERIOUS ACCIDENT. *TR