2007 CADILLAC CTS Complaints

WHEN COMING TO A STOP FROM A SLOW SPEED THE VEHICLE WOULD NOT STOP. I EXPERIENCED THIS ON SEVERAL OCCASIONS, USUALLY WHEN DRIVING IN A NEIGHBORHOOD OR PULLING INTO A PARKING STALL. I NOTICED THAT IT ONLY OCCURRED WHEN DRIVING UNDER 10-15MPH. IT WOULD FEEL AS IF MY BRAKES WERE SLIPPING. MY CAR WOULD CONTINUE TO EASE FORWARD, THE BRAKE PEDAL WOULD PULSATE AND MY ENTIRE FRONT DECK OF THE CAR WOULD SHAKE. TO REMEDY THE PROBLEM I WOULD BE FORCED TO EITHER PUMP MY BRAKES, IMMEDIATELY SHIFT THE VEHICLE INTO PARK POSITION, OR REMOVE THE CAR KEYS. THANKFULLY, THERE HAS NOT BEEN ANY IMPACT AND NO ONE HAS BEEN INJURED. MY VEHICLE WAS COVERED UNDER A CERTIFIED-PREOWNED LUXURY WARRANTY OFFERED THROUGH GENERAL MOTORS. THE LOCAL DEALERSHIP SERVICED THIS CAR FOR THIS ISSUE IN 2009, 2010, 2011, AND 2012. ALL REPAIRS WOULD SEEM TO TEMPORARILY MASK THE PROBLEM, BUT THEN IT WOULD REOCCUR. MY WARRANTY EXPIRED ON MAY OF 2013. IN JULY 2013 I NOTIFIED THEM THAT THE BRAKE ISSUE WAS BEGINNING AGAIN AND AT A HIGHER FREQUENCY THAN BEFORE. THE LOCAL DEALERSHIP UNDERSTOOD THE HISTORY OF THE PROBLEM AND WAS GOING TO OFFER THE REPAIR OUT OF GOOD WILL EVEN WITH THE EXPIRED WARRANTY BECAUSE IT'S BEEN A DOCUMENTED ISSUE WITH MY VEHICLE. THE WARRANTY SHOULD FIX THE PROBLEM, SINCE IT HASN'T, IN MY OPINION, IT SHOULD BE COVERED. HOWEVER, THEIR CLAIM WAS DENIED BY GENERAL MOTORS. GENERAL MOTORS IS REFUSING TO FIX MY VEHICLE UNLESS I PAY FOR APPROXIMATELY $600 OF THE COST. I CANNOT AFFORD $600 AND FEEL THAT THIS SHOULD BE THE EXPENSE OF GENERAL MOTORS. I HAVE 3 CHILDREN AND I WORK FULL TIME. THIS IS A SAFETY ISSUE. I COULD DRIVE INTO ANOTHER CAR, ONCOMING TRAFFIC, A BUSINESS ESTABLISHMENT, A CHILD. MY VEHICLE SHOULD STOP WHEN THE BRAKE PEDAL IS PRESSED IMMEDIATELY. I AM HIGHLY DISSATISFIED WITH GENERAL MOTORS ATTENTION TO THIS AND AM MAKING ALL THE NECESSARY DOCUMENTATION TO ENSURE THAT THIS IS NOT IGNORED. *TT

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE FRONT BRAKE PULSATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE FRONT ROTORS WERE FOUND TO BE WORN AND THE REAR AXLE SEAL WAS CORRODED. THE FRONT ROTORS WERE REPLACED BUT THE REAR AXLE SEAL WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 50,400.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE AIR BAG WARNING LIGHT ILLUMINATION. THE DEALER REPLACED THE AIR BAG SENSOR SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT LATER BECAME INVOLVED IN A CRASH WHERE ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND NECK INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,500. UPDATED 8/26/13 *CN

CADILLAC REFUSES TO REPAIR FRONT PASSENGER SEATBELT RECALL BECAUSE "YOUR VEHICLE WAS NOT ONE UNDER THE RECALL." *TR

HELLO, I HAVE HAD MY BRAKES PULSATE (WITH A GRINDING NOISE) THEN FAIL WHILE MAKING A HARD RIGHT TURN ON SEVERAL OCCASIONS SINCE LAST SUMMER. THIS ONLY HAPPENS AT SLOW SPEEDS SUCH AS PULLING INTO A PARKING SPOT.FORTUNATELY, I HAVE NOT HIT ANYTHING OR ANYONE. I HAVE HAD EVERY RECALL FIXED ON MY CAR UP TO DATE. I WORK NEXT-DOOR TO A CADILLAC DEALERSHIP AND JOHN, MY SERVICE WRITER TOLD ME THERE ARE NO RECALLS OR BULLETINS. I AM VERY CONSCIOUS ABOUT HOW AND WHERE I PARK. PLEASE HELP GET THE WORD OUT TO THIS PROBLEM. THROWING MONEY AT PARTS NOT NEEDED TO FIX THE PROBLEM IS VERY EXPENSIVE, AS YOU CAN READ ON THE FORUM FROM OTHERS LIKE ME. ITS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER SERVICE AIR BAG LIGHT COMES ON. AFTER 1 WEEK I SAT ON THE SEAT, THERE WAS A RECALL, AND THE SERVICE LIGHT WENT OUT. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 55,000. ....UPDATED 12/20/12 *BF THE CONSUMER HAS STATED THAT THE DEALER HAS SEEN THE CAR AND THE MANUFACTURER HAS BEEN NOTIFIED. THERE IS A POSSIBLE DRIVE LINE FAILURE. COUPLERS ARE NOT A SERVICEABLE PART. UPDATED 12/31/2012 *JS

I PURCHASED THIS CAR AS A USED VEHICLE FROM ATLANTIC CADILLAC IN BAY SHORE NEW YORK IN APRIL 2011. SEVERAL TIMES SINCE THIS PURCHASE I HAVE HAD TROUBLE STOPPING.THE BRAKES FAIL AND SERVICE BRAKE ASSIST LIGHTS UP ON MY DASH. ALSO THE ABS AND THE TRACTION CONTROL SYMBOLS LIGHT UP ON THE DASH. I HAVE HAD THE CAR TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. I AM TOLD THEY CANNOT DUPLICATE THE PROBLEM. THIS IS NO WAY TO HANDLE A BRAKE SITUATION. THIS IS VERY DANGEROUS. I HAD MY DAUGHTER IN THE CAR THIS MORNING IN THE SCHOOL PARKING LOT. WHICH I MIGHT ADD WAS FULL OF STUDENTS AND CARS, BUSSES. THIS PROBLEM MUST BE ADDRESSED BEFORE SOMEONE IS KILLED. AS SOON AS THIS HAPPENED THIS MORNNING I CALLED THE DEALER AGAIN ONLY TO BE GIVEN THE SAME RESPONSE THE PROBLEM CANNOT BE DUPLICATED. I WAS NOT HAPPY WITH HOW I WAS BEING TREATED AT ATLANTIC CADILLAC SO THE LAST FEW TIMES I HAD PROBLEMS I WENT TO A DEALER CLOSER TO MY-HOME. KING OROUORKE 756 SMITHTOWN BYPASS SMITHTOWN 631-724-4700. *TR UPDATED 11/1/12 *CN UPDATED 11/1/2012 *JS

MY HUSBAND AND I HAVE BEEN WORKING WITH HILL CADILLAC, FC KERBECK AND GM PROTECTION PLAN TO RESOLVE OUR REPAIR ISSUES. THE INFORMATION WE HAVE RECEIVED IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED. WE PAID FOR ADDITIONAL WARRANTIES WHEN WE PURCHASED OUR CADILLAC IN 2010. OUR TIMING CHAIN WAS REPLACED IN AUGUST 2011 AND NOW ARE BEING TOLD THAT THERE IS NO OIL IN OUR CAR AND WE NEED REPAIRS THAT COST OVER $2000.00. MY HUSBAND AND I DO NOT HAVE THAT KIND OF MONEY INSTANTLY. WE HAVE PROVIDED DOCUMENTATION OF TIMELY OIL CHANGES AND UP TO DATE REPAIRS ON THE VEHICLE. WE LOVE OUR CAR AND NOW NEED THE DEALERSHIP AND OTHERS TO STAND BEHIND THEIR "CERTIFIED" CAR AND REPAIR OUR CAR. ANY HELP YOU CAN GIVE WOULD BE APPRECIATED. CONTACTS SPOKEN TO ARE: RUBIN/CADILLAC CORPORATION: 866-790-5600 X 11197 - CASE NUMBER:[XXX]HILL CADILLAC - 610-356-4900 FC KERBECK - [XXX]- 856-786-8200 (PLACE OF PURCHASE) THANK YOU FOR ANY HELP YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 20 MPH AND WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TOLD BY THE REPAIR SHOP THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAG: FRONTAL: SENSOR/CONTROL MODULE). THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGE WAS 51,443.