2008 CADILLAC CTS Complaints

THE CAR HAS HAD 7 BATTERIES REPLACED. IT HAS BEEN TOWED THREE TIMES TO TWO DIFFERENT DEALERSHIPS. WHEN THE FAILURE OCCURS THE DOOR LOCK, THE ENGINE WILL NOT START, LIGHTS WILL NOT WORK, THE CAR IS COMPLETELY DEAD. THE LAST TIME MY WIFE WENT ONE MILE AND THE LIGHTS,RADIO, AIR CONDITIONING AND DOORS LOCKED AND WOULD NOT OPEN. SHE COULD NOT GET THE KEY OUT OF THE IGNITION. THE DOOR WAS OPENED AND THE CAR SAT FOR TWO HOURS. WHEN SHE WENT BACK TO THE CAR EVERYTHING WORKED LIKE NOTHING HAPPENED. SHE DROVE HOME AND THE NEXT MORNING THE BATTERY WAS DEAD. IT WAS TOWED TO THE DEALERSHIP AND THE ODOR OF BURNING WIRING WAS OBVIOUS. ONE WEEK LATER THE DEALER SERVICE DEPARTMENT CALLED TO INFORM ME THAT THE FUSE BLOCK WAS REPLACED AND THE RADIO CAUSED THE PROBLEM. THE CAR WAS LEASED AND I JUST RETURNED IT WITH 17,890 MILES. WE WENT OUT AND PURCHASED ANOTHER CAR WHEN THEY SAID THE WIRING AND FUSE BLOCK WAS BURNT. WE JUST LET IT SIT IN THE DRIVEWAY UNTIL THE LEASE RUN OUT. *TR

WHILE IN THE PROCESS OF MAKING A SLOW SPEED <10 MPH RIGHT HAND TURN THE STEERING WHEEL LOCKED UP. THE VEHICLE ENGINE DID NOT STALL NOR LOSE ELECTRICAL POWER AND NO ICONS APPEARED ON DASH DISPLAY TO INDICATE A PROBLEM. THE STEERING WHEEL UNLOCKED WHEN BRAKES WERE SLAMMED ON TO PREVENT CRASHING INTO BUILDING.AFTER THIS CAR WAS OPERABLE AND ABLE TO BE DRIVEN TO PARKING AREA WITHOUT INCIDENT.WHEN KEY WAS REMOVED FROM IGNITION IT WAS BENT,APPARENTLY FROM STEERING WHEEL TRYING TO GO TO LOCKED POSITION.VEHICLE WAS DRIVEN TO DEALER A DISTANCE OF APPROXIMATELY TEN MILES WITHOUT REPEAT OF PROBLEM.DEALER KEPT VEHICLE APPROXIMATELY ONE WEEK TRYING TO REPLICATE PROBLEM DRIVING IT APPROXIMATELY 100 MILES WITHOUT INCIDENT.DEALER REPLACED IGNITION SWITCH BUT ADMITTED THAT THEY COULD NOT SAY THE SWITCH WAS CAUSE OF THE PROBLEM.REFUSED TO ACCEPT VEHICLE FEELING IF PROBLEM REOCCURRED AGAIN AT HIGHER SPEED DANGER POSSIBLY EXISTED TO ANY OCCUPANTS OF THIS OR ANY VEHICLES NEAR IT. DEALER THEN AGREED TO BUY BACK VEHICLE.DEALER WAS VERY ACCOMMODATING BUT AGREED THAT MANUFACTURER DID NOT APPEAR SUPPORTIVE OR CONCERNED. *TR

THE PASSENGER SIDE DOOR WILL "NOT" UNLATCH FROM THE OUTSIDE WITH OR WITHOUT THE KEYLESS REMOTE. ALL ACCESS HAS TO BE DONE BY OPENING THE DOOR FROM THE "INSIDE" DOOR HANDLE. *TR

CAR SOMETIMES DOESN'T RECOGNIZE BOTH ELECTRONIC KEY-FOBS PREVENTING ME FROM UNLOCKING/LOCKING & STARTING THE CAR BECAUSE. PROBLEM RECURS PERIODICALLY. REPLACED BATTERY BUT PROBLEM KEEPS HAPPENING. DEALER SAYS THEY CANT DUPLICATE PROBLEM. *TR

DRIVERS REAR VIEW MIRROR WILL NOT RETURN TO ORIGINAL POSITION WHEN SWITCHING BACK TO PARK OR DRIVE. MIRROR CREEPS UPWARDS AND HAS TO BE MANUALLY ADJUSTED TO PROPER POSITION. DEALER HAS WORKED ON THIS PROBLEM NO LESS THAN 5 TIMES AND SAYS THEY CANNOT DO ANYTHING ELSE. *TR

I WAS DRIVING MY CTS CADILLAC WHEN WITH NO WARNING I HEARD A LOUD NOISE, I PULLED OVER TO SEE WHAT IT WAS I SAW THAT MY REAR WINDOW HAD SHATTERED NOTHING HAD HIT MY WINDOW I DROVE STRAIGHT TO THE CADILLAC DEALER AND THEY INFORMED ME THEY CAN NOT REPAIR IT WITH OUT HAVING ME PAY FOR THE COST. I WENT ONLINE AND SEARCHED AND FOUND THAT THIS TYPE OF INCIDENT HAD HAPPENED BEFORE ON GM MODELS AND WAS LISTED ON THE TSB AND IT SHOULD BE REPLACED. I AM SO UPSET THAT I CAN'T GET A STRAIGHT ANSWER. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V2400000 (ELECTRICAL SYSTEM). THE CONTACT WAS DISPLEASED WITH THE REMEDY ASSOCIATED WITH THE RECALL. HE STATED THE MANUFACTURER WAS OFFERING A $100 REIMBURSEMENT TO DISCONNECT THE HEATED WASHER FLUID AND THE CONTACT STATED THE COMPONENT COST MUCH MORE THAN $100. THE CONTACT BELIEVED THE REMEDY TO BE AN UNFAIR REIMBURSEMENT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 25,000.

1. CAR STALLS/HESITATES ON RIGHT TURN. DEALER SERVICE COULD NOT REPLICATE. PROBLEM STARTED AT OWNERSHIP, AND CONTINUES AT 25K MILES. PROBLEM NOT CORRECTED. 2. CHECK ENGINE LIGHT: CAR VIBRATES/SHAKES STANDING AT IDLE. 21 DAYS OUT OF SERVICE. 3 DEALERS; FOUR VISITS. ONE DEALER COULD NOT EXTINGUISH CHECK ENGINE LIGHT. DEALER DISASSEMBLED ENGINE AND MADE REPAIRS. (EXHAUST IS NOTICEABLY LOUDER (NOT REPAIRED) AND THE FM RADIO WILL NOT WORK WHEN THE REAR DEFROSTER IS SWITCHED ON--I SUSPECT A GROUND WIRE WAS BROKEN DURING THE REPAIR (NOT REPAIRED). *TR

TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE FLOOR MAT WAS STUCK BETWEEN THE BRAKE PEDAL AND ACCELERATOR PEDAL, CAUSING THE CONTACT TO CRASH INTO NEARBY VEHICLE. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE DRIVER'S SIDE FLOOR MAT BECAME UNSECURED FROM IT SNAP AND LODGED UNDER THE BRAKE PEDAL AND OVER THE ACCELERATOR PEDAL. UPDATED 08/23/10*JB

THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS, THIS IS NOT A PART THAT SHOULD BREAK. *TR