2009 CADILLAC CTS Complaints

View complaints related to 2009 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2009 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CADILLAC CTS
    - EAST BRUNSWICK, NJ

    WE WERE LEAVING A DINER PARKING LOT IN THE AFTERNOON, WHEN I HAD TO STOP FOR A DELIVERY TRUCK BLOCKING OUR EXIT. WHEN THE TRUCK PULLED FORWARD I LIGHTLY PRESSED THE ACCELERATOR AND THE CAR BEGAN TO SURGE FORWARD AND TO OUR LEFT(MY WIFE WAS IN THE CAR WITH ME). I PRESSED DOWN ON THE BRAKES AND THE CAR CONTINUED FORWARD AND BEGAN TO TURN TO THE RIGHT AND I TRIED TO STEER THE CAR TO THE LEFT BUT THE STEERING DID NOT RESPOND RESULTING IN MY HITTING TWO PARKED CARS. I HAD THE CAR TOWED TO THE CADILLAC DEALER. THE DEALER INDICATED THAT THERE WAS NOTHING WRONG WITH THE CAR AND SUGGESTED THAT THE SURGE WAS CAUSED MY A SECONDARY CAR MAT BUT COULD NOT EXPLAIN THE STEERING PROBLEM. THIS SAME SITUATION OCCURRED DURING OUR SEVERE SNOW STORM LAST WINTER. AT THE TIME I ASSUMED IT WAS DUE TO ICING CONDITIONS ON THE ROAD AND MY DEALER INDICATED THAT THEY HAD RESET THE CAR CODES TO CORRECT ANY ERRORS(STABILITY CONTROL LIGHT STAYED ON)

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2009 CADILLAC CTS
    - DETROIT, MI

    2009 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO NOTICE OF RECALL FOR REMOVAL OF HEATED WASHER FLUID SYSTEM *TGW THE CONSUMER DOES NOT WANT TO HAVE THE RECALL PERFORMED ON HER VEHICLE, BECAUSE IT IS NOT NEEDED. *JB

    Source: CONSUMER LETTER
  • 2009 CADILLAC CTS
    - INCLINE VILLAGE, NV

    2009 CADILLAC CTS4 ELECTRICAL SYSTEM DRAINS BATTERY WHEN NOT DRIVEN 7-10 DAYS. THEN, CAR IS COMPLETELY DEAD. CAR HAS BEEN IN FOR SERVICE FOUR TIMES NOW AND THE THIRD TIME WAS HELD FOR MORE THAN THREE WEEKS. NOW THE FOURTH TIME, GM HAS HAD THE CAR MORE THAN THREE WEEKS AGAIN WITH NO IDEA WHEN PROBLEM WILL BE DIAGNOSED OR SOLVED. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - RICHMOND, VA

    2009 CADILLAC CTS. CONSUMER STATES PROBLEM WITH SCREECHING BRAKES WHEN THE VEHICLE IS IN REVERSE AFTER SITTING OVERNIGHT. *TGW THE CONSUMERS VEHICLE WA AFFECTED BY THE RECALL, REGARDING THE IGNITION SWITCH. WHEN THE CONSUMER CALLED GM, SHE WAS INFORMED A LETTER WOULD BE SENT TO HER. UPDATED 08/27/14 UPDATED 09/11/14

    Source: CONSUMER LETTER
  • 2009 CADILLAC CTS
    - JACKSONVILLE, FL

    TL*THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT SHE HEARD A SQUEAKING NOISE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE FRONT DRIVER'S SIDE CONTROL ARM WAS CAUSING THE SQUEAKING NOISE. THE VEHICLE WAS REPAIRED. APPROXIMATELY ONE MONTH LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A LOUD BANGING NOISE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. THE CONTACT BEGAN EXAMINING THE WHEEL AND NOTICED THERE WERE TWO HOLES IN THE RIM. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE HOLES MOST LIKELY RESULTED FROM DEBRIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,188 AND THE CURRENT MILEAGE WAS 47,288.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - PHOENIX, AZ

    ELECTRICAL CONNECTOR ON THE FRONT RIGHT HEADLAMP MELTED AND PREVENTED THE USE OF THE HEADLIGHT. SECOND INCIDENT IN 8 MONTHS, WITH THE FIRST OCCURRING ON THE LEFT FRONT HEADLAMP. DEALER BLAMED INCIDENT ON HEAT GENERATED BY THE HALOGEN HEADLAMP.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2009 CADILLAC CTS
    - CHICAGO , IL

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY 2 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO LOWER AND DRAG TOWARD THE GROUND. THE FAILURE RECURRED ONLY WHEN ENTERING AND EXITING A DRIVEWAY OR WHEN DRIVING ON ROAD SURFACES WITH FIVE TO SIX INCHES OF SNOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. UPDATED 05/03/11*LJ THE CONSUMER STATED THE VEHICLE SITS TOO LOW TO THE GROUND, WHICH CAUSED THE FRONT END TO DRAG. UPDATED 11/16/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - AZUSA, CA

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS SATISFACTION PROGRAM FOR THE TIMING CHAIN. AFTER THE REMEDY WAS PERFORMED, THE CONTACT STATED THAT THERE WAS A SIGNIFICANT REDUCTION IN ENGINE POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER YET THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 13,187.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - UTICA, MN

    I AM FINDING THAT THE NEWER VEHICLES WITH THE LED TAIL LIGHTS ARE VERY DISTRACTING. WHEN FOLLOWING THESE CARS AND MOVING MY EYES FROM SIDE TO SIDE THE PWM SWITCHING FREQUENCY CAUSES ME TO SEE A STROBING EFFECT. THIS SEEMS TO BE WORSE ON THE CADILLAC'S WITH THE LARGER TAIL LIGHTS. BUT THERE ARE GETTING TO BE MORE AND MORE CARS WITH THE NEW LED LIGHT. APPARENTLY WHEN THE BRAKES ARE APPLIED THE LIGHTS GO ON STEADY AND I DO NOT SEE THE EFFECT. SOME OF THE NEWER SIGNS ON SOME OF THE KWIK TRIP STORES IN OUR AREA ARE ALSO DISTRACTING. WHEN SEEN IT MAKES ME THINK THERE IS A FIRE TRUCK OR POLICE CAR WITH THE FLASHERS ON. IT WILL BE A BIG PROBLEM WHEN MORE CAR COMPANIES START USING THEM. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - DETROIT, MI

    2009 CADILLAC CTS. ATTORNEY WRITES ON BEHALF OF CLIENT REGARDING HEATED WASHER FLUID SYSTEM *TGW THE CONSUMER RECEIVED A RECALL LETTER STATING THE HEATED WASHER FLUID SYSTEM NEEDED TO BE REMOVED. THE CONSUMER DOESN'T WANT THE FEATURE REMOVED, BECAUSE SHE HASN'T EXPERIENCED ANY PROBLEMS. *JB

    Source: CONSUMER LETTER