2014 CADILLAC CTS Complaints
View complaints related to 2014 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2014 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 CADILLAC CTS- KILLEN, TX
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 3/31/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC CTS- LAPLATA, MD
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC CTS- MASSAPEQUA PARK, NY
2014 CADDY CTS PIRELLI P7 RUN FLAT 255/35/R19 TIRES TRAVELING SOUTH I95 HEADING BACK TO NY FROM CT. TEMP 37 DEGREES CLEAR SKIES. 55-60 MPH. HIT SLIGHT ROAD IMPERFECTION NOT POT HOLE. RF TIRE BLOWS OUT. THIRD TIME THIS HAS HAPPENED.1ST TIME LF TIRE 4600 MILES 3 MON OLD . 2ND TIME @9600 MILES NJ RF AND RR TIRES BOTH BLOW OUT 4 TIRES 10000 MILES . ALL MINOR ROAD IMPERFECTIONS SPEED @55-65 MPH .COST @ $ 500.00 PER TIRE OUT OF POCKET COST. TIME WASTED AT DEALER . WAGE LOSE MISSING WORK. $2000.00 PLUS. EACH TIME DEALER STATES ROAD HAZARD NOT GM PROBLEM. FIRST TIRE GONE, SAVED TIRES 2/3/AND 4. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- CORAL SPRINGS, FL
MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- BYHALIA, MS
2014 CADILLAC CTS RECALLED FOR IGNITION PROBLEM. CUSTOMER IS DISSATISFIED WITH RECALL REMEDY.. *CW
Source: CONSUMER LETTER -
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2014 CADILLAC CTS- WEST BLOOMFIELD, MI
I HAVE TOLD THE DEALER THAT I LEASED THE CAR FROM THAT THERE IS A TERRIBLE GLARE AND REFLECTION ON THE WINDSHIELD FROM THE DASHBOARD. THE INTERIOR IS A NEW LIGHT COLOR AND THEY ARE HAVING PROBLEMS WITH REFLECTIONS OF THE CUTOUTS AND VENTS THAT MIRRORS THE WHOLE TOP OF DASH ON WINDSHIELD. WHEN SUN SHINES THERE IS SUCH A DISTRACTION THAT YOUR EYES ARE ALL OVER THE PLACE AND IT IS VERY DIFFICULT TO SEE CLEARLY THROUGH THE WINDSHIELD WITHOUT BEING DISTRACTED. IF A PERSON OR CHILD DARTED IN FRONT OF THE CAR WHEN I AM DISTRACTED BY A REFLECTION OF ALL THE DESIGNS AND CUTOUTS, IT COULD BE VERY DANGEROUS. I AM STILL WAITING FOR A RESPONSE FROM CADILLAC. I HAVE NEVER SEEN ANY OTHER CAR WITH A LIGHT COLOR DASHBOARD AND AM SURPRISED THIS WASN'T RESEARCHED BEFORE MANUFACTURING. PLEASE ADVISE.... THANK YOU *TR
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- CAMDEN, NC
ORIGINAL WINDOW LABEL HAS GOVERNMENT 5 STAR RATING FOR FRONTAL CRASH AND ROLLOVER. THIS WAS IMPORTANT TO ME AS THIS WILL PROBABLY BE MY LAST CAR. LETTER DATED MAY 16, 2014 FROM GM CHANGED THE 5 STAR RATING TO NO RATING AT ALL. I'M SURE GM USED THE ORIGINAL WINDOW LABEL IN DETERMINING COST OF CAR AND DEALERS USED IT AS A SELLING POINT. THE COST WAS SUBSTANTIAL TO ME AND I MAY NOT HAVE BOUGHT IT AT ALL IF I HAD KNOWN CORRECT SAFETY RATING. I FEEL I WAS DECEIVED, LIED TO, AND MISLEAD. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- WOODBURY, NY
PURCHASED A NEW 2014 CADILLAC CTS, WINDOW STICKER SHOWED CLEARLY AND AS A SELLING FEATURE THAT THE CAR RECEIVED A GOVERNMENT 5 STAR SAFETY RATING FOR FRONTAL CRASH, DRIVER AND PASSENGER AND FOR ROLL OVER. FIVE MONTHS LATER, MAY 16, 2014 I RECEIVED A LETTER FROM CADILLAC STATING THAT THERE WAS AN ERROR AND THE CAR DID NOT RECEIVE A 5 STAR GOVERNMENT RATING AND THEY SENT ME A NEW WINDOW STICKER.. I FEEL THIS IS FALSE ADVERTISING PROMOTING THE SAFETY OF THE CAR BASED ON US GOVERNMENT SAFETY RATING. THANK YOU
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- PORT SAINT LUCIE, FL
RETURNED HOME IN DRIVEWAY SHUT OFF CAR AND THE DRIVER SEAT AUTOMATICALLY MOVES AS FAR BACK AS THE TRACK WILL ALLOW WELL MY GRAND DAUGHTER WAS IN HER CAR SEAT IN THE REAR BEHIND ME, THE DRIVER AND THE SEAT CRUSHED HER FOOT AND BENT HER FOOT BACK WARDS . HER FOOT WAS TRAPPED AND WEDGED BETWEEN THE SEATS THE DRIVER SEAT COMES WITHIN A FEW INCHES OF THE BACK SEAT. SO, ANYONE SITTING THERE WOULD HAVE THEIR KNEES CRUSHED. THIS IS A VERY UNSAFE SITUATION AND IT COULD HAVE BEEN MUCH WORSE IF AN ADULT WAS SITTINGTHERE. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- HAYWARD, CA
I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE FREEWAY ONRAMP I NOTICED, ALL OF A SUDDEN, A DELAY BETWEEN PEDAL APPLICATION AND POWER. I DEMONSTRATED THIS TO MY PASSENGER TWICE OVER, BY GENTLY LETTING OFF THE GAS AND APPLYING IT AGAIN... AT WHICH POINT THE VEHICLE'S CHECK ENGINE LIGHT CAME ON, ACCOMPANIED WITH A LOSS OF TRACTION CONTROL AND STABILITY CONTROL, REDUCED ENGINE POWER, AND SHUDDERING DURING GEAR SHIFTS. THE VEHICLE WAS TRAVELING APPROXIMATELY 40MPH AT THE TIME. ASIDE FROM THE AFOREMENTIONED ISSUES, NO OTHER PROBLEMS WITH THE VEHICLE WERE OBSERVED. I ONLY TRAVELED TWO MILES BEFORE EXPERIENCING THESE ISSUES. AS THIS WAS A BRAND NEW CAR ON A TEST DRIVE, IT OBVIOUSLY HAD VERY FEW MILES ON THE ODOMETER. UPON RETURNING TO THE CAR DEALERSHIP, THE SALES ASSOCIATES PULLED THE CAR BACK ONTO THE SALES LOT, MOVED OTHER NEW CARS OUT OF THE WAY, AND PARKED THE CAR AMONGST OTHER NEW VEHICLES FOR SALE. THE VEHICLE WAS MOST CERTAINLY NOT PULLED INTO THE SERVICE DRIVE. NEEDLESS TO SAY, THIS IS UNSETTLING NEWS. I HAVE NO FAITH THAT THE VEHICLE WAS PROPERLY INSPECTED, NOR DO I HAVE FAITH THAT THE DEALERSHIP WILL RESPONSIBLY HANDLE THIS MATTER. IT IS MY RECOMMENDATION THAT GM WITHDRAWS THIS VEHICLE FROM DEALER INVENTORY AND PERFORMS AN INDEPENDENT ASSESSMENT OF THE VEHICLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE