2004 CADILLAC CTS Complaints

TWO TIRES HAD TREAD SEPARATION. BOTH WERE REPLACED WITH NEW TIRES AFTER 9,000. THE BRAND NAME IS 'NANKANG', MADE IN KOREA, SIZE 245-50-16 RADIAL. THEY WERE PURCHASED AT BIG O TIRE COMPANY. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. WHEN THE CONTACT EXAMINED THE VEHICLE, HE NOTICED THAT THE FRONT END ON THE DRIVER'S SIDE WAS RESTING ON THE WHEEL, WHICH WAS ONLY ATTACHED BY THE BRAKE LINE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V273000 (STEERING:LINKAGES) FOUR YEARS PRIOR TO THE RECENT FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 20,600.

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT HEARD A TAPPING AND GRINDING SOUND UNDER HER FEET WHILE DRIVING, AND ALSO FELT SOMETHING IN THE STEERING WHEEL. SHE TOOK THE VEHICLE TO HER LOCAL MECHANIC AND HAD IT DIAGNOSED. THE MECHANIC STATED THAT THE DRIVER'S SIDE CONTROL ARM WAS THE CAUSE OF THE FAILURE, AND IS CURRENTLY MAKING REPAIRS. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 07/29/08 *BF THE CONSUMER STATED A RECALL HAD BEEN ISSUED, HOWEVER HER VEHICLE IDENTIFCATION NUMBER WAS NOT INCLUDED. UPDATED 07/29/08. *JB

I AM WRITING TO REPORT A VERY DANGEROUS PROBLEM THAT OCCURRED TO MY WIFE'S 2004 CADILLAC CTS. WHILE SHE WAS DRIVING TO WORK THAT MORNING SHE BEGAN TO SMELL A ROTTEN EGG TYPE OF ODOR INSIDE THE VEHICLE. SHE THOUGHT WHAT SHE SMELLED WAS AN EXHAUST ODOR. AT THIS POINT SHE DECIDED TO RETURN HOME WITH VEHICLE. WHEN SHE RETURNED SHE HAD ME INSPECT THE CAR, AS THERE WAS STEAM EMITTING FROM UNDER THE HOOD. UPON OPENING THE HOOD THE SOURCE OF THE STEAM WAS REVEALED AS THE VENT OUTLETS ON THE BATTERY. THE BATTERY WAS HOT AND WAS VENTING SULFURIC ACID STEAM. THE BATTERY IS LOCATED IN FRONT OF THE FIREWALL ON THE PASSENGER SIDE DIRECTLY ADJACENT TO THE AIR INTAKE GRILLS FOR CLIMATE CONTROL SYSTEM. THE SULFURIC STEAM WAS BEING SUCKED INTO THE AIR INTAKE OF THE HVAC SYSTEM AND THEN BEING EMITTED INTO THE CABIN VIA THE VENT SYSTEM. MY WIFE HAD INHALED THIS CAUSTIC GAS FOR THE PERIOD SHE DROVE THE CAR CAUSING HER TO HAVE SEVERE RESPIRATORY DISTRESS REQUIRING AN EMERGENCY ROOM VISIT. SHE WAS TREATED FOR SEVERE RESPIRATORY IRRITATION DUE TO EXPOSURE TO THE CAUSTIC GAS. THE SYMPTOMS AND ILLNESS FROM THIS EXPOSURE LASTED 8-10 DAYS AND INCLUDED A NUMBER OF FOLLOW UP VISITS TO THE DOCTOR. AT THIS TIME THERE HAS BEEN NO DEFINITE CAUSE OR REASON TO WHY THE BATTERY FAILED. A CERTIFIED MECHANIC SAID THAT THE BATTERY PROBABLE HAD A MAJOR PLATE FAILURE AND WENT INTO AN INTERNAL, DEAD SHORT CIRCUIT CAUSING THE OVERHEATING. I WANT TO WARN/DOCUMENT THIS INCIDENT AS A DANGEROUS THREAT TO THE OCCUPANTS OF 2004 CADILLAC CTS AND OTHER SIMILAR MODELS. MY CONCERN IS THAT THIS PROBLEM MAY OCCUR TO OTHERS AND SOMEONE MAY DIE DUE THIS POOR DESIGN. GM PATENTED THE DESIGN OF THE BATTERY AND MAKING IT A DEALER ONLY REPLACEMENT PART. THIS DEMONSTRATES THEIR RESPONSIBILITY FOR THE BATTERY DESIGN AND LOCATION IN THE VEHICLE. IT APPEARS THAT THEY ARE NEGLIGENCE IN PROVIDING SAFE VENT PATH FOR THE BATTERY IN THE EVENT OF SUCH A FAILURE. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT PURCHASED HER VEHICLE WITH NUMEROUS FAILURES. SHE STATED THAT THE RECALL REPAIR SHOULD HAVE BEEN PERFORMED PRIOR TO THE SALE OF THE VEHICLE. THE CONTACT EXPERIENCED SEVERAL ISSUES WITH THE FRONT END SUSPENSION, STEERING WHEEL SHAFT, AND REAR DIFFERENTIAL. SHE WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER LOCATION BECAUSE IT WAS UNDER WARRANTY; HOWEVER, DUE TO THE NUMBER OF FAILURES, THE VEHICLE WAS NOT REPAIRED AT ALL. THE DEALER DOES NOT WANT THE CONTACT TO TRADE THE VEHICLE IN OR TAKE IT BACK. THE CONTACT BELIEVES THAT THE VEHICLE IS A LEMON. THE FAILURE MILEAGE WAS 34,000.

I HAS DRIVING DOWN THE HIGHWAY AND HIT A VEHICLE THAT DIDN'T HAVE A TURN SIGNAL ON, THE BACK BUMPER OF THE VEHICLE CAME OFF THE VEHICLE WENT OFF THE ROAD. MY RATE OF SPEED WAS 55MPH, THE FRONT OF MY CAR WAS DESTROYED AND THE HOOD WAS CAVED IN AND UP. I WAS WEARING MY SEATBELT BUT MY NOSE HIT THE STEERING WHEEL CAUSING ME TO HAVE A BLOODED NOSE, BLACK EYES, AND FRACTURED NOSE. MY AIR BAGS DID NOT DEPLOY. I WAS AMAZED. THE VEHICLE THAT I HIT WAS ALSO A CADILLAC BUT AN OLDER MODEL. *TR

I HAVE A 04 CADILLIAC CTS THAT CAUGHT FIRE UNDER THE HOOD WHILE PARKED. THE CAR IS TOTALED. THERE WERE ONLY 60,000 MILES ON THE CAR AND IT RAN OK . MY WARRANTY WAS UP A MONTH BEFORE THIS HAPPEN I FILED A COMPLAINT BUT NO ONE IS CALLING ME BACK TO VIEW THE VEHICLE OR OFFER ANY ASSISTANCE. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS OUTSIDE OF THE WARRANTY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 33,610.

THE MASTER CYLINDER IN MY 2004 CADILLAC CTS HAS BEEN REPLACED AGAIN FOR THE 3RD TIME , TWICE IN THE LAST YEAR (MAY 2007 AND DEC. 2007). *TR

ON MY 2004 CADILLAC CTS THE AREA WHERE THE BACKUP LIGHTS ARE LEAKS FROM RAIN, OR A CAR WASH. THIS CAUSES THE CONSTANT REPLACEMENT OF BULBS BECAUSE OF RAIN AND MOISTURE GETTING INTO THE AREA CAUSING THE SHORT CIRCUIT OF THE BULBS, AND CORROSION OF ELECTRICAL SOCKETS, LET ALONE THE RISK INVOLVED OF BACKING UP AND SOMEONE HITTING OUR CAR FROM THE REAR BECAUSE OF FAILURE OF THE BACK UP LIGHTS, (WE'VE HAD TO REPLACE THE BULBS FOUR TIMES IN 2 MONTHS). WE TOOK OUR CAR TODAY TO THE CADILLAC DEALERSHIP, ONLY TO BE TOLD THAT THEY DO NOT FIX THIS PROBLEM, THAT CADILLAC FOUND THE ERROR, AND THAT THE ENTIRE SECTION OF THE CAR HAS TO BE REPLACED. YET WE HAVE TO PAY BETWEEN 500.00 TO 700.00 FOR PARTS AND LABOR TO HAVE THE CORRECTION MADE. FOR THIS TO BE A 3 YEAR OLD VEHICLE, AND FOR THIS TO BE A PROBLEM, THAT CADILLAC KNOWS ABOUT, THIS SOUNDS MORE LIKE A RECALL ITEM THAT SHOULD BE COVERED BY CADILLAC AND GM. *TR