2004 CADILLAC CTS Complaints
View complaints related to 2004 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2004 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC CTS- LAFAYETTE, CO
THE REAR DIFFERENTIAL IN MY 2004 CADILLAC CTS-V HAD BEEN WHINING AND GRINDING FOR ABOUT 5500 MILES (STARTING WHEN THE CAR HAD 9000 MILES ON IT). THE DIFFERENTIAL FLUID HAD BEEN CHANGED THREE (3) TIMES IN 4000 MILES AND THE PROBLEM WAS NOT SOLVED. FINALLY, TOOK THE CAR TO THE DEALERSHIP WITH 14500 MILES AND CADILLAC AGREED TO CHANGE REPLACE THE DIFFERENTIAL WITH THE 2006 PART. *JB
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- HEBRON, OH
THE EVENTS LEADING UP TO THIS FAILURE WERE DAILY NORMAL DRIVING. FOR THE SECOND TIME IN TWO YEARS, THE REAR END OF MY CAR BEGAN TO EXHIBIT A WHINING SOUND WHEN ACCELERATING IN 4TH GEAR, AND THE SOUND BECAME PROGRESSIVELY LOUDER. THE DIFFERENTIAL ON MY CAR WAS REPLACED UNDER WARRANTY. *NM
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- MIAMI, FL
DT*: THE CONTACT STATED THE TRANSMISSION BECAME STUCK IN REVERSE WHILE BACKING OUT OF A PARKING SPACE. THE VEHICLE EXCESSIVELY INCREASED IN SPEED WITHOUT WARNING, SPUN THREE TIMES AND COLLIDED WITH A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND BOTH PASSENGERS INCURRED PINCHED NERVE INJURIES AND MILD SPINAL INJURIES IN THE COLLISION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHERE ONLY THE BODY OF THE VEHICLE WAS REPAIRED. SINCE THIS INCIDENT, THE VEHICLE HAS BEEN EXCHANGED FOR A DIFFERENT VEHICLE. UPDATED
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- CLEVELAND, OH
PREMATURE REAR DIFFERENTIAL FAILURE. APX 5000 MILES PRIOR TO FAILURE THE DIFFERENTIAL BEGAN TO WHINE AND DURING TURNS, THE DIFFERENTIAL WOULD GRIND HORRIBLY. *JB
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- FALLS CHURCH, VA
I JUST PURCHASED THIS VEHICLE AND NOTICED A WHINE IN THE REAR. TOOK IT IN TO LINDSAY CADILLAC (GREAT DEALERSHIP) AND THEY ARE NOW REPLACING THE BEARINGS. I HEAR THIS IS A COMMON PROBLEM WITH CTS-V'S AND I'M WORRIED ABOUT WHAT WILL HAPPEN WHEN THE WARRANTY ENDS....*JB
Source: NHTSA WEB SITE -
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2004 CADILLAC CTS- FORT WASHINGTON, MD
DT*: THE CONTACT STATED DURING DAYLIGHT HOURS THE INSTRUMENT PANEL LIGHTING IS TOO DIM. THIS INTERFERES WITH THE CONTACT READING THE GAUGES. THE MANUFACTURER DETERMINED THIS IS THE WAY THE VEHICLE WAS DESIGNED. *AK UPDATE 5/2/2006 - AT THE MAXIMUM SETTING THE LIGHT IS STILL NOT BRIGHT ENOUGH. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- HURST, TX
DT*: THE CONTACT STATED WHILE ACCELERATING AT 10MPH FROM A STOP LIGHT THE VEHICLE WAS HIT ON THE PASSENGER SIDE. THE SIDE AIR BAGS DID NOT DEPLOY CAUSING INJURY TO THE THREE OCCUPANTS OF THE VEHICLE. THE SEAT BELTS WERE WORN AND A POLICE REPORT WAS FILED. THE INSURANCE AGENCY DEEMED THE VEHICLE TOTALED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- LAS VEGAS, NV
DIFFERENTIAL GEAR WHINE-CRACK IN CARRIER. CARRIER ASSEMBLY REPLACED BY DEALER. 43 DAYS IN SERVICE DEPARTMENT. *JB
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- GAINESVILLE, FL
REAR DIFFERENTIAL OF MY 2004 CADILLAC CTSV IS TOO WEAK. IT CLUNKS, AND PRODUCES EXCESSIVE WHEEL-HOP THUS NOT ALLOWING THE POWER TO TRANSFER. THE WHOLE REAR END OF THE CAR FROM THE BUSHINGS TO THE REAR CRADLE TO THE HALF SHAFTS ARE TOO WEAK FOR THE CAR. OVER 1000'S OF CTS-V'S OF THE UNDER APPROX. 4,000 PRODUCED FROM 2004-2005 HAVE HAD MAJOR ISSUES. SERVICE CENTERS CLAIM EVERYTHING IS NORMAL. MY CAR IS CONTINUALLY IN THE SHOP. GM REFUSES TO PAY FOR THESE ITEM AND I HAVE A 6YR 100K WARRANTY. SERVICE CENTERS ARE NOT EQUIPPED TO DEAL WITH THIS CAR, AND GM FAILED TO ENGINEER IT PROPERLY. IN ADDITION ALL OF MY INTERIOR PARTS RATTLE WHEN I STEP ON IT, AND SOME CONTINUE TO RATTLE DURING DAILY DRIVING. THE PAINT QUALITY OF THE EXTERIOR IS THE WORST I HAVE TO SEE YET. THERE ARE WEIRD BLOTCHES ALL OVER THE PLACE AND ARE OBVIOUSLY DUE TO POOR PAINT APPLICATION AT THE FACTORY. I HAVE OWNED THE CAR FOR 3 MONTHS AND SO FAR HAVE HAD TO REPLACE THE RADIATOR, THE WHOLE NAV UNIT, THE REAR DIFFERENTIAL. AND ALREADY, THE NAV UNIT IS BEGINNING TO SHOW THE SAME INDICATIONS OF WHY IT GOT REPLACED IN THE FIRST PLACE, AND THE REAR DIFFERENTIAL IS STARTING TO MAKE NOISES AGAIN. ALSO, THE DUAL MASS FLYWHEEL PRODUCES LOTS OF NOISE. I HAVE HAD IT UP TO HERE WITH THIS VEHICLE. *JB
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- BILLERICA, MA
THE DIFFERENTIAL WAS FINE UP UNTIL THE TIME OF CASING FAILURE. ON A RAINY NIGHT, THE CAR EXHIBITED A BIT OF WHEEL HOP INHERENT ON THAT CAR WITH A SMALL AMOUNT OF THROTTLE. THE CASING SHATTERED IMMEDIATELY. THE DIFFERENTIAL WAS PROMPTLY REPLACED BY AN IDENTICAL OEM REPLACEMENT. *NM
Source: NHTSA WEB SITE