2007 CADILLAC CTS Complaints

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONTACT NOTICED THAT IT WOULD SHAKE WHEN STARTING. IN ADDITION, THE RADIO AND CRUISE CONTROL FAILED. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. WHILE DRIVING 10-15 MPH INTO A PARKING LOT, THE CONTACT NOTICED BLACK SMOKE UNDER THE HOOD OF THE VEHICLE. SHE PULLED OVER, RAISED THE HOOD, AND FLAMES ENGULFED THE VEHICLE. THE POLICE CONTAINED THE FIRE AND FILED A REPORT. THE FAILURE AND CURRENT MILEAGES WERE 27,800.

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DEPRESSED THE ANTILOCK BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN AFTER A COUPLE OF ATTEMPTS. THERE WAS NO WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE HAS RECENTLY RECURRED. THE VEHICLE WILL BE TAKEN TO THE AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 5630 AND CURRENT MILEAGE WAS 5727. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB

MILEAGE: 4,833 I HAD BEEN WAITING IN LINE AT A CARWASH, AND WHEN IT WAS MY TURN TO ENTER, I BEGAN TO SLOWLY MOVE FORWARD. AS I WAS INCHING FORWARD, MY CAR BEGAN TO MOVE FASTER THAN IT SHOULD. I APPLIED THE BRAKE, BUT I DID NOT HAVE ANY AND MY STEERING WAS LOCKED. IT FELT LIKE MY CAR STALLED, BUT AT THE SAME TIME, IT KEPT MOVING FORWARD. FORTUNATELY, I WAS ABLE TO ENGAGE MY EMERGENCY BRAKE TO PREVENT ME FROM CRASHING. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE FIRST TIME WAS IN AUGUST OF '07. THAT TIME, I WAS PARKED AT THE TOP OF MY SLOPED DRIVEWAY. THE CAR LURCHED FORWARD AND I HAD NO BRAKES OR STEERING AND MY CAR ROLLED DOWN THE HILL AND INTO A BRICK WALL. I ENDED UP IN THE ER WITH A NECK INJURY. THE DEALERSHIP FOUND NOTHING. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS PROBLEMS TIED TO THE ELECTRICAL SYSTEM OF THE CAR. (EX. THE TRACTION CONTROL WOULD ENGAGE INAPPROPRIATELY OR WOULD STOP ME DEAD IN THE MIDDLE OF THE ROAD, THE TRUNK CAME OPEN WHILE I WAS DRIVING, IT WOULD HAVE PICKUP HESITATION, IT WOULD ALSO FEEL AS IF IT WERE ACCELERATING ITSELF WHILE I WAS DRIVING, MY OIL LIFE READING WAS OFF BY 38%, CAR HAD TO BE REPROGRAMMED BECAUSE THE POWER TRAIN SYSTEM DETECTED A MALFUNCTION IN THE ENGINE CONTROL SYSTEM, THE GAS GAUGE AND LOW FUEL WARNING LIGHTS ARE NOT PERFORMING ACCURATELY.) AS OF TODAY, MY CAR HAS BEEN IN THE SHOP FOR 17 DAYS AS THEY CONTINUE TO ATTEMPT TO FIX MY PROBLEMS. IF YOU FACTOR IN THE TIME IT WAS IN THEIR AFTER MY ACCIDENT DUE TO THE MALFUNCTION OF THE CAR, IT HAS BEEN OVER 77 DAYS IN THE PAST 10 MONTHS. *TR

THIS LETTER IS PLEADING TO BE RELEASED FROM LEASE AGREEMENT AND REFUNDED THE MONEY INVESTED IN MY CAR. I?M NO LONGER HAPPY WITH THE QUALITY OF THE CADILLAC CTS AND THE NUMBER OF RECALLS ASSOCIATED WITH THESE VEHICLES. IN ESSENCE, I HAVE BEEN LEASED TWO NEW VEHICLES THAT WERE LEMONS ACCORDING TO LEMON LAWS IN THE STATE OF VIRGINIA. I HAVE HAD THE SAME SAFETY PROBLEM REPAIRED MORE THAN THREE TIMES WITH BOTH CARS. AT THIS POINT, I AM TRULY NERVOUS TO DRIVE MY CAR, MORE SO AFTER READING THE MANY REPORTS OF PEOPLE EXPERIENCING CAR FIRES, SUDDENLY LOSING CONTROL OF THEIR CAR ON THE HIGHWAY, AND GEARS LOCKING UP. MOST IMPORTANTLY, THE CAR IS NOT SAFE AND I?M SCARED TO CONTINUE TO SUBJECT MYSELF AND YOUNG CHILDREN TO POSSIBLE INJURIES BECAUSE OF THE POWER DRAIN SAFETY PROBLEMS I?VE EXPERIENCED BEFORE AND AFTER THE RECALL. TO DATE, MY 2007 CTS HAS BEEN REPAIRED 4 TIMES FOR THE AXLE/DIFFERENTIAL. I?M NOT AN EXPERT BUT IN MY FINDINGS, THE POWER TRAIN DEALS WITH DIFFERENTIAL UNIT, AXLE ASSEMBLY, SHAFT SEAL LEAK, AND THE AUTOMATIC TRANSMISSION. LUCKILY, THESE REPAIRS WERE COVERED UNDER THE WARRANTY. HOWEVER, THE SERVICE DEPARTMENT IS JUST APPLYING A BAND AID TO THE SITUATION. I?M CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT TIME AND WHO WILL BE RESPONSIBLE FOR FUTURE EXPENSES WHEN THE WARRANTY EXPIRES. AS A RESULT OF ALL THIS, I WOULD LIKE TO BE RELEASED FROM THE REMAINDER OF MY LEASE AGREEMENT AND REFUNDED THE PAYMENTS MADE TO GMAC DUE TO THE LEMON LAW. I HAVE NEVER BEEN LATE ON MAKING PAYMENTS ON MY CARS. AS OF JUNE 2008, I HAVE PAID $14,187.80 TOWARDS MY 2007 CTS AND LOOK FORWARD TO BEING COMPENSATED FOR A CAR NOT MECHANICALLY SUITABLE TO DRIVE. YOUR RESPONSE WILL BE GREATLY APPRECIATED. SHOULD YOU NEED ADDITIONAL INFORMATION, I CAN BE REACHED AT 301-332-4329. THANKS IN ADVANCE FOR TIME AND ATTENTION ON THIS MATTER. RESPECTFULLY, LAJUAN HOWARD *TR

FEBRUARY 2008,. RECEIVED RECALL LETTER FOR NEW CADILLAC 2007. APPOINTMENT WAS MADE AND PROBLEM HAS NOT BEEN CORRECTED - END OF FEBRUARY 2008. CAR STILL LEAKS FROM ENGINE AND LEAVES RESIDUE IN DRIVEWAY WHERE PARKED. CONTACTED DEALERSHIP AND THEY ARE NOT INTERESTED IN REPAIRING. CADILLAC CUSTOMER SERVICE MADE ANOTHER APPOINTMENT FOR DIAGNOSTIC FOR MAY 2008. CAR STILL NOT CORRECTED. FEEL THE CAR SHOULD BE REPLACED. BOUGHT BRAND NEW - AM 80 YEARS OLD AND NEED VEHICLE THAT IS SAFE AND SECURE. MAIN REASON FOR PURCHASE. I CANNOT CONTINUE TO TAKE CAR BACK AND FORTH TO DEALERSHIP AND PROBLEM NOT CORRECTED. FEEL IT IS A TACTIC AND CAR SHOULD BE REPLACED. THE RECALL DRIVE AXLE DIFFERENTIAL SEAL - BEARINGS AND OTHER COMPONENTS INCLUDING DRIVE WHEELS, BRAKES, ENGINE, ETC..... *TR

07 CADILLAC CTS WAS DRIVEN AND PARKED. I MINUTE LATER IT WAS ON FIRE, STARTED ON TOP OF TRANSMISSION IN INTERIOR. EXTINGUISHED IN ANOTHER 2 MINUTES BUT DAMAGE EXCEEDED $20,000. GM PRODUCT LIABILITY AND ESIS DRAGGING FEET ON WARRANTY CLAIM OR RELIEF FOR > 2 MONTHS, INSURANCE SAYS CIGARETTE (DON'T SMOKE) DEALER WONT DO ANYTHING FOR FIRE EVENT. CAUSE IS DEFECTIVE CATALYTIC CNVTR/TRANSMISSION BUT NO HELP FROM GM, DEALER, WARRANTY, I'VE OFFERED PHOTOS FIRE REPORT, ETC. INSURANCE WANTS TO SETTLE QUICK AND SALVAGE. I NEED TO KEEP FOR GM EVALUATION FOR SAFETY DEFECT-THEY AREN'T VERY INTERESTED OR HELPFUL. NO CAR, NO WARRANTY RELIEF BUT LUCKILY NO INJURY. CAN GM BE PRESSED TO RESOLVE LIABILITY TO THE OWNER IN A TIMELY MANNER?, DO THEY EVEN CARE IF I IGNORE INSURANCE PRESSURE TO KEEP CAR AVAILABLE TO GM INSPECT FOR ROOT CAUSE? THANK YOU *TR

ABSOLUTE HORRIBLE NOISE FROM WINDSHIELD. GM HAS "DENIED THE PROBLEM ON OTHER VEHICLE EVEN EXISTS" AND INSISTS THAT THERE IS NO DEFECT. BS. I AM RESEARCHING A CLASS ACTION LAWSUIT AGAINST GM FOR ALL THESE CTS COMPLAINTS, RECALLS, AND DEFECTS ON THE 07 CTSS THAT ARE BEING NEGLECTED BY THE COMPANY! *TR

I RECEIVED A RECALL ON MY 2007 CADILLAC CTS RECALL # 07204 IN FEBRUARY 2008. I CALLED THE DEALER AND THEY DON'T HAVE PARTS TO FIX THE RECALL. IT HAS NOW BEEN 2 MONTHS. HELP. *TR

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) IN FEBRUARY OF 2008. HE HAS CALLED THE DEALER MORE THAN TWICE CONCERNING THE AVAILABILITY OF THE PARTS FOR THE RECALL REPAIR. HE MOST RECENTLY CALLED THE DEALER ON APRIL 2, 2008 AND WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE FOR AT LEAST TWO MORE MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 10,000.

2007 CADILLAC CTS WITH TIRE PROBLEMS. CONSUMER STATES THAT THE TIRES WORE OUT AT 9,000 MILES. DEALER DID AN ALIGNMENT THEN THE VEHICLE EXPERIENCED A LOT OF NOISE. MICHELIN DEALER FOUND THAT THE TIRES WERE OUT OF ALIGNMENT. *KB THE CONSUMER STATED THE VEHICLE HAD A DIFFERENT SIZE TIRE, OTHER THAN WHAT WAS SPECIFIED FOR THE VEHICLE. ACCORDING TO THE DOOR STICKER THE VEHICLE SHOULD HAVE HAD 16 INCH TIRES, HOWEVER THE VEHICLE HAD 18 INCH TIRES. THE MECHANIC STATED THE TIRES WERE CHOPPED.*JB