2004 CADILLAC CTS Complaints

WHILE PULLING INSIDE OF A PARKING LOT THE CONSUMER APPLIED THE BRAKES, PLACED THE VEHICLE IN REVERSE AND THE VEHICLE SUDDENLY ACCELERATED BACKWARDS. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND APPLIED THE BRAKES,THE PEDAL WENT TO THE FLOOR. THE DRIVER PLACED THE VEHICLE IN DRIVE AND THE VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY AND RAN INTO A GLASS WINDOW. NO INJURIES. BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER. PLEASE FILL IN ADDITIONAL INFORMATION. *JB SIERRA VISTA POLICE DEPARTMENT HAS A REPORT OF THE ACCIDENT. *TC

CONSUMER HAS CONCERN WITH THE SAFETY BELT. THE SAFETY BELT DOES NOT UTILIZE A RATCHETING STYLE SAFETY BELT HARNESS. THE CONSUMER HAD A PROFESSIONAL INSTALL HIS CHILD'S SAFETY SEAT BUT THE BELT WOULD ONLY HOLD TEMPORARILY. ANY WIGGLING OF THE SEAT CAUSED INCHES OF SLACK. *NM

WHILE DRIVING CONSUMER'S VEHICLE SWERVED BECAUSE THERE WAS A DEER IN THE ROAD, AND WENT INTO A DITCH , AFTER GAINING CONTROL VEHICLE STRUCK A CONCRETE ABUTMENT HEAD ON. THE AIR BAGS DID NOT DEPLOY.*AK

I WAS IN THE RIGHT LANE OF A HIGHWAY LEADING TO AN OFF RAMP AT ABOUT 35 -40 MPH WHEN TRAFFIC STOPPED SUDDENLY. WHEN I JAMMED ON THE BRAKES THE PEDAL WENT UNUSUALLY LOW, THE ABS ALSO SEEMED TO FAIL RESULTING IN THE BRAKES LOCKING, CAR SKIDDING AND CONSIDERABLE STOPPING DISTANCE (WELL OVER 100FT). I HIT THE BUMPER OF THE CAR IN FRONT OF ME AND SLID INTO A CURB. CAR WAS TOWED TO A DEALER WHO NOTED THAT THE MASTER CYLINDER WAS SHOT AND THE BRAKES WERE SPONGY. I'VE CONTACTED GM BUT THEY HAVE NOT YET RESPONDED TO MY COMPLAINT. *AK

THE FRONT AND BACK BUMPER ARE NOT THE SAME COLOR AS THE REST OF THE CAR. THERE ARE ALSO DEFECTS WITH THE OVERALL PAINT FINISH - THERE ARE DARK BLOTCHY SPOTS. THE VEHICLE WARRANTY HANDBOOK CALLS THE CONDITION "CHEMICAL PAINT SPOTTING." THE NEW CAR LIMITED WARRANTY COVERS THE OVERALL PAINT FINISH, BUT THE GM REPRESENTATIVE SAYS THAT ALTHOUGH THEY ARE AWARE OF THE PROBLEM, THEY WILL NOT DO ANY REPAIRS. I WAS CHARGED $995 [UNDER OPTIONS INSTALLED BY MANUFACTURER] FOR THIS WHITE DIAMOND PAINT FINISH.*AK

THE CONSUMER WAS PARKING THE VEHICLE WHEN THE GAS PEDAL BECAME STUCK CAUSING THE CONSUMER TO CRASH INTO A BUILDING HEAD ON. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES AND WAS HOSPITALIZED. *AK *NM

ONSTAR SYSTEM ACTIVATED BY SAYING THAT AN "IMPACT WAS DETECTED", BUT THERE WAS NOTHING IN FRONT OF ME, NOR DID I HIT ANYTHING. A PERSON FROM ONSTAR CONNECTED AND ASKED IF I HAD AN ACCIDENT. I WAS AT THE DEALERSHIP FOR SERVICE WHEN THIS HAPPEN. I INFORMED THE TECHNICIAN. THIS WAS ON 8/2/04. MY CAR IS STILL IN THE SHOP BECAUSE THEY SAID IT WAS NOT SAFE TO DRIVE DUE TO AN AIRBAG PROBLEM THAT IT COULD DEPLOY AT ANYTIME. THERE IS NO ESTIMATED ARRIVAL FOR THE PART. IN THE MEANTIME, I HAVE A BRAND NEW CAR THAT I CANNOT DRIVE. I WILL MOST LIKELY NOT BUY ANOTHER GM CAR/SUV DUE TO THE FACT THAT I CANNOT EVEN GET A DATE ON WHEN I WILL HAVE MY CAR BACK.

CONSUMER HEARD THE LUGS/ NUTS AND BOLTS JIGGLING IN THE WHEEL WELL. A BOLT AND LUG NUT ON REAR DRIVER'S SIDE TIRE SNAPPED OFF WHILE DRIVING. VEHICLE WAS DRIVEN TO A DEALERSHIP, WHO INSPECTED THE BOLTS/ LUGS, AND NUTS, AND NOTICED THAT ANOTHER LUG NUT ON THE SAME TIRE WAS STARTING TO SEPARATE. THE LUG NUTS AND BOLTS WERE REPLACED. TWO WEEKS LATER THEN THE FAILURE OCCURRED ON THE PASSENGER SIDE REAR TIRE . DEALERSHIP INDICATED THIS OCCURRED BECAUSE OF THE RIMS. THE TIRES WERE ROTATED BY THIS DEALERSHIP TWO WEEKS PRIOR TO THE INCIDENTS.*AK

UNDER POWER THE REAR SUSPENSION RATTLES UP AGAINST THE FLOOR. IT SOUNDS LIKE ITS FALLING APART WHICH PROMPTS YOU TO STAB THE BRAKES UPON HEARING IT. *JB

CONSUMER STATED THAT WHILE DRIVING VEHICLE SHUT DOWN. CONSUMER TOOK VEHICLE TO THE DEALER. IT WAS TEST DRIVEN, BUT COULD NOT DUPLICATE THE PROBLEM. *AK