2009 CADILLAC CTS Complaints
View complaints related to 2009 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2009 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CADILLAC CTS- BRICK, NJ
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CADILLAC (732-797-3000, LOCATED AT 71 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC CTS- CLYMER, NY
CAR SHUTS OFF WHILE DRIVING AT ANY SPEED OR JUST WHEN KEY IS ON.WHAT EXACTLY HAPPENS FIRST CAR SHUTS OFF JUST LIKE IF SOMEONE TURNED KEY OFF.2ND STABITRAC LIGHT COMES ON FOR A FEW SECONDS 3RD SHUTS OFF CRUISE AND WILL NOT LET YOU USE IT FOR ABOUT 10 MINUTES 4TH LOCKES DOORS....IF YOU ARE STOPPED AND THIS HAPPENS YOU HAVE TO START IT MANUALLY....IF YOU ARE DRIVING IT WILL SHUT OFF AND START UP BY ITS SELF.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- LOS ANGELES, CA
NOTICED GAS SMELL COMING FROM CAR. I GOT WORRIED ONCE THE GAS SMELL BECAME A EVERYDAY THING. MECHANIC STATES A GAS LEAK IS COMING FROM THE GAS TANK AREA. DID A SEARCH ONLINE AND A LOT OF PETIOLE ARE HAVING THE SAME ISSUE WITH THIS MAKE AND MODEL.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- SUN VALLEY, CA
"TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL CLINKING NOISE COMING FROM THE ENGINE. THE SOUND USUALLY OCCURRED WHEN THE VEHICLE ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE VEHICLE AND THE "TIMING CHAIN" MESSAGE DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,053. " TIMING CHAIN FAILURE AT 102,000 MILES MANUFACTURER DID NOT HELP, ESIS CLAIM PENDING FOR INJURY
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- SUN VALLEY, CA
TIMING CHAIN BROKE, CAR IS IMMOBILIZED. TIMING CHAIN HAS BEEN FAULTY SINCE 34,000 MILES.
Source: NHTSA WEB SITE -
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2009 CADILLAC CTS- CONWAY, AR
I WAS DRIVING ON INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON. AFTER HAVING THE VEHICLE DIAGNOSED IT WAS DETERMINED TO BE FAILURE OF THE TIMING CHAIN. IF THE TIMING CHAIN HAD BROKE WHILE OPERATING THE VEHICLE IT COULD HAVE CAUSED A MAJOR ACCIDENT RESULTING IN INJURY. CADILLAC HAS KNOWN ABOUT THE ISSUE WITH TIMING CHAIN FAILURE. THEY ISSUED TBS BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT FOR TIMING CHAIN WEAR AND EXTENDED IT TO INCLUDE 2009 CTS VEHICLES UNDER 120.000 MILES. WHEN ASKED ABOUT THE BULLETIN CADILLAC INFORMED ME THAT ONLY CERTAIN VIN'S ARE COVERED UNDER THAT SPECIAL BULLETIN. I BELIEVE THAT CADILLAC IS BEING DECEPTIVE IN THEIR DEALINGS AND ALL VIN NUMBERS WITH TIMING CHAIN WEAR SHOULD BE REPAIRED AT THEIR EXPENSE.THE INFORMATION CONCERNING THE POSSIBILITY OF TIMING CHAIN WEAR WAS NEVER DISCLOSED BY THE SALESMAN OR THE DEALERSHIP AT THE TIME OF PURCHASE. EVIDENTLY THEIR WAS A DEFECT IN THE TIMING CHAIN COMPONENTS FROM THE FACTORY. THE VEHICLE IS CURRENTLY BEING REPAIRED AT CRAIN GMC 710 S AMITY RD. CONWAY, AR 72032 877-302-8551.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- CLEVELAND, OH
TOOK MY CAR IN BECAUSE THE ENGINE KEPT RUNNING WHEN CAR IS OFF. ( I COULD ONLY HERE IT WHEN IN THE GARAGE. THIRD TIME THIS HAPPENED. THEY REPLACED WATER PUMP 2 YEARS IN A ROW. THIS YEAR THE SAME THING HAPPENED. THEY SAID IT WAS THE THERMOSTAT HOUSING. THEY REPLACED IT BUT DID NOT TEST DRIVE IT. I PUT IT ON THE FREEWAY AND GOT A BURNING SMELL WITH BLACK SMOKE AND A NOISE. TOOK IT BACK THE NEXT DAY BECAUSE THEY WERE CLOSED. HE WOULD NOT TAKE MY CAR BACK TO SEE WHAT THE PROBLEM WAS. HE TOLD ME HE DID NOT KNOW ANYTHING ABOUT CARS. HE JUST WORK THE DESK. HE SAID IF YOU HERE A NOISE BRING IT BACK. SEVERAL DAYS LATER I HEARD A NOISE BUT IT DID NOT SOUND LIKE THE SAME NOISE. SOUND LIKE IT WAS COMING FROM THE BACK PASSENGER SIDE. THEY SUPPOSEDLY REPLACED THE THERMOSTAT HOUSING AND A HOSE OR SOMETHING. I ASKED THE MANAGER WHY WOULD THEY REPLACE IT WHEN I ALREADY PAID FOR ONE JUST A MONTH OR SO EARLIER. HE COULD NOT GIVE ME AN ANSWER. THEN SEVERAL DAYS LATER I NOTICED I HAD A LEAK. THIS TIME THEY SAID I NEEDED A HEAD GASKET. AT THIS POINT I AM TRYING TO HAVE SOMEONE ELSE GIVE ME THEIR OPINION. IT HAS 60,000 MILES I MADE A BIG MISTAKE AND FORGOT TO ASK FOR THE OLD PART. BUT HAD HE LOOKED AT MY CAR WHEN IT WAS SMOKING I WOULD NOT BE GOING THROUGH THIS RIGHT KNOW I FEE.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- SUTTER, IL
DURING HIGHWAY DRIVING - LOSS OF FORWARD MOTION, COASTED TO A STOP. NO FORWARD OR REARWARD MOVEMENT POSSIBLE AFTERWARDS
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- DUNNELLON, FL
STEERING LOCKS UP AT IDLE AND LOW SPEEDS. TAKES ALL MY STRENGTH TO OVERCOME THIS SITUATION ALMOST CAUSED AN ACCIDENT. HAPPENS IN PARK LOTS, CITY AND SUPERHIGHWAY. SINCE DECEMBER OF 2018. I CALLED GM AND CADILLAC AND THEY REFUSED TO TELL ME THE REPLACEMENT PART NUMBER FOR POWER STEERING FLUID LISTED IN THE OWNERS MANUAL
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- MAYFIELD 2, OH
TAKARA RECALL FOR TIMING CHAIN ON 2009 CADILLAC CTS. TOOK TO DEALER AND THEY WONT COVER IT. CAR WAS STATIONARY WHEN THE LIGHT CAME ON.
Source: NHTSA WEB SITE