2015 CADILLAC CTS Complaints

The rear differential started making a loud whining noise around 53,000 miles. It then turned into a grinding noise. I had it checked by a mechanic and he confirmed it was rear differential that needed replacing. He recommended not driving the vehicle since the differential could completely fail and cause an accident. Not having any mechanical experience, the noise was the only indication of a problem. No warning lights or sensor faults.

THE CUE SYSTEM IS CRACKING AND NON RESPONSIVE TO ANY TOUCH INPUT. I HAVE FOLLOWED THE INSTRUCTIONS FOR RESETTING THE SYSTEM BUT THIS DOES NOT CORRECT THE LACK OF RESPONSE NOR THE SCREEN CRACKING.. I CANNOT CONTROL THE NAVIGATION SYSTEM, RADIO, SPECIFIC CLIMATE SETTINGS, LANGUAGE OF THE INSTRUMENTATION (CURRENTLY STUCK IN FRENCH). THIS IS NOT COVERED NOW THAT OUT OF WARRANTY AND THE DEALERSHIP WANTS $2000.00+ TO REPLACE THE ENTIRE UNIT WITH AN IDENTICAL ONE THAT WILL DEVELOP THE SAME PROBLEM. THIS IS A DESIGN DEFECT AND THESE SHOULD ALL BE RECALLED. NY WIFE IS DISABLED AND RELIED ON THE NAVIGATION SYSTEM TO FIND DIRECTIONS TO LOCATIONS.

THERE WAS A VERY LOUD NOISE COMING FROM THE BACK OF MY VEHICLE WHILE DRIVING. MECHANIC SHOWED ME THE REAR DIFFERENTIAL FLUID HAS METAL SHAVINGS IN IT AND HE SAID THE CAR WAS DANGEROUS TO DRIVE. DEALERSHIP TOLD ME TO CALL GENERAL MOTORS AT (800) 222-1020 AND THEY TOLD ME TO TAKE IT TO THE DEALERSHIP AND GAVE ME FILE NUMBER 9-6712786810. IT IS AT IG BURTON, MILFORD, DE, NOW FOR DIAGNOSIS.

I WAS ALMOST INVOLVED IN AN ACCIDENT ON THE HIGHWAY LAST NIGHT, EITHER THE TRANSMISSION OR THE REAL AXLES BROKE AS I WAS DRIVING 70 MPH. NEVER INFORMED OF ANY RECALL AND I WANT ANSWERS, AS IT COULD HAVE BEEN A HORRIBLE ACCIDENT. THE CAR WAS TOWED TO MY HOME LAST NIGHT. THIS OCCURRED IN BATTLE CREEK MICHIGAN ON M66 SOUTH

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE DIFFERENTIAL EXPERIENCED A GRINDING AND RUBBING SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED CAPITAL CADILLAC (2210 COBB PKWY SE, SMYRNA, GA 30080, (770) 884-7397) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

THE CUE INFOTAINMENT SYSTEM WAS JUMP AND MOVE AROUND AND WILL NOT RESPOND WHEN TOUCHED. THE SCREEN IS CRACKED. IT WAS REPAIRED ONCE WHILE UNDER WARRANTY. IT IS NOW DOING IT AGAIN NOW THAT IT IS NO LONGER UNDER WARRANTY. IT IS UNSAFE AND VERY DISTRACTING WHILE DRIVING BECAUSE OF ALL THE MOVEMENTS OF THE SCREEN

THIS VEHICLE IS THE SUBJECT OF A SAFETY RECALL ISSUED IN JAN. THE DEALER ORDERED REPAIR PARTS ON MAY 11. NO ANSWER FROM CADILLAC CUSTOMER SERVICE TO INQUIRE ABOUT PARTS AVAILABILITY. WHAT IS CONSIDERED "REASONABLE TIME" WHEN ADDRESSING A SAFETY RECALL? *TR

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BARKLEY BUICK GMC CADILLAC, INC, (3575 SKYLAND BLVD E, TUSCALOOSA, AL 35405), WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO PARTS NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

ENGINE SOUNDS LIKE A TRUCK, WHILE DRIVING. JUST PURCHASED THE VEHICLE. 30,000 MILES ON ODOMETER.

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT DISCOVERED A RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 20V038000 (SUSPENSION). THE CONTACT STATED THAT PRIOR TO KNOWING ABOUT THE RECALL, THE SERVICE REAR AXLE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED CADILLAC OF BELLEVUE 600 116TH AVE NE, BELLEVUE, WA 98004 WHERE HE WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 62,500. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.