2009 CADILLAC CTS Complaints

ERROR CODES RELATED TO TIMING CHAIN ARE ON THEREFORE IT NOW NEEDS TO BE REPLACED. IT LOOKS LIKE MANY PEOPLE HAVE HAD THIS SAME ISSUE.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN BACK AND FORTH SEVERAL TIMES TO MCELWAIN MOTOR CAR COMPANY CHEVROLET (812 BEAVER AVE, ELLWOOD CITY, PA 16117, (724) 824-1223) DUE TO THE WHEELS, WHEEL BEARINGS, AND BRAKE SYSTEM CORRODING. THE CONTACT HAD NOT UTILIZED THE EMERGENCY BRAKE OUT OF FEAR THAT IT MAY NOT WORK WHEN NEEDED. ALSO, THE SERVICE ENGINE INDICATOR ILLUMINATED THE LAST TIME THE DEALER DROPPED OFF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THERE WERE TWO DIAGNOSTIC TROUBLE CODES FOR THE TIMING CHAIN. THE MANUFACTURER REFUSED TO HONOR TSB: 11340C (SPECIAL COVERAGE ADJUSTMENT TIMING WEAR) EVEN THOUGH THE VEHICLE HAD LESS THAN 120,000 MILES. THE MANUFACTURER INDICATED THAT THE DEALER MAY NEED TO REPLACE THE TIMING CHAIN AND TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO COVERAGE OF THE SPECIAL ADJUSTMENT CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

SERVICE AIRBAG LIGHT ON IN VEHICLE, DIAGNOSIS SAYS IT IS THE PASSENGER PRESENCE MODULE. THROUGH RESEARCH, MANY OTHERS ARE HAVING THE SAME EXACT ISSUE. THE MODULE NEEDS TO BE FIXED, NOT JUST REPLACED WITH ANOTHER FAULTY MODULE.

TL* THE CONTACT OWNED A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ROLLED BACKWARDS OUT OF THE DRIVEWAY AND CRASHED INTO A FIRE HYDRANT AND A TREE. BOTH THE DRIVER AND PASSENGER DOORS WERE BENT. THERE WERE NO INJURIES. AUTO STAR (4395 BUFORD HWY, PEACHTREE CORNERS, GA 30071, (770) 446-8772) TOWED THE VEHICLE AWAY AND DECLARED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE DEALER WAS SUING THE CONTACT FOR THE REMAINING BALANCE OWED FOR THE VEHICLE. THE INSURANCE COMPANY WAS NOT PAYING THE CLAIM BECAUSE THEY STATED THERE WAS A MANUFACTURER DEFECT THAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

FUEL PUMP ASSEMBLY LEAKS FROM THE PLASTIC "PVC" 90 DEGREE ELBOW LOCATED ON THE TOP OF THE FUEL PUMP. NORMAL VEHICLE OPERATION WILL CAUSE THE PLASTIC "PVC" ELBOW TO CRACK WHICH IN TURN LEADS TO A PERVASIVE AND DANGEROUS FUEL LEAK. THE FUEL LEAK THEN BEGINS TO PUDDLE ON TOP OF THE FUEL TANK WHICH THEN FLOWS DOWN THE FUEL TANK TOWARDS EXHAUST AND EVENTUALLY THE GROUND. A STRONG SMELL OF FUEL IS PRESENT WHILE VEHICLE IS ON OR OFF. THE LEAK BECOMES GREATER AS MORE FUEL IS SENT TO THE MOTOR. THIS IS A PERVASIVE ISSUE ON MANY 2009-2015 CTS AND CTS-V VEHICLES WHICH CAN BE SEEN ON MANY MESSAGE BOARDS AND FORUMS. THIS ISSUE HAS THE HIGH POTENTIAL TO CAUSE A FIRE IN WHICH INJURY OR DEATH CAN OCCUR. IN ADDITION, THIS LEAK DOES CAUSE A FUEL SHORTAGE TO THE MOTOR AFFECTING DRIVABILITY OF THE VEHICLE. THE PIECE THAT LEAKS IS INFERIOR AND SHOULD BE REPLACED TO AVOID ISSUE. A RECALL SHOULD BE ISSUED TO RESOLVE THIS POTENTIALLY DEADLY ISSUE.

P0008 WARNING LIGHT ON WHEN DRIVING MECHANIC SAYS NEED TIMING CHANGE REPLACED DEALER SAYS THAT 11340CREPAIR FOR 2009 CADILLACS DOES NOT APPLY TO MY VIN NUMBER CAR CAR WAS RUNNING WHEN ENGINE LIGHT CAME ON

IN LATE AUGUST 2018, AT OR ABOUT 66,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED. CAR WENT TO A CADILLAC DEALER FOR DIAGNOSIS AND REPAIR. CODES THAT WERE READ WERE; P0008 & P0017 INDICATING A TIMING CHAIN WEAR ISSUE. TIMING CHAIN WAS REPLACED AT A PERSONAL COST OF $2281.83. THE DEALER AND CADILLAC CUSTOMER ASSISTANCE CENTER INFORMED ME THAT THIS VIN # WAS NOT COVERED UNDER SERVICE BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT, WHICH SUPPOSEDLY COVERED 2007-2009 CADILLACE CTS VEHICLES. THIS ISSUE COULD HAVE MONUMENTAL SAFETY ISSUES IF THE TIMING CHAIN WERE TO BREAK WHILE DRIVING, RENDERING THE VEHICLE AND OCCUPANTS DANGEROUSLY EXPOSED TO A TRAFFIC COLLISION. CAR 3WAS IN MOTION WHEN CHECK ENGINE LIGHT ILLUMINATED.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING NOISE WHILE ACCELERATING AT 40 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER (LARSON CADILLAC, 6411 20TH ST E, FIFE, WA 98424, (253) 777-0271) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

AT UNDER 90,000 MILES MY 2009 CADILLAC CTS AWD STARTED TO MAKE A THUMPING NOISE WHEN I SHIFTING BETWEEN GEARS. THIS HAPPENED FOR 3 DAYS. ON THE 4TH DAY I DROVE TO MY OFFICE, PARKED IN A PARKING RAMP. WHEN I WENT TO LEAVE FOR THE DAY I GOT IN MY CAR TO GO HOME, THE CAR STARTED AND MOVED INTO GEAR, BUT AS I APPROACHED THE EXIT GATE, WHICH IS ON A HILL IT, CAR ABRUPTLY MADE A GRINDING NOISE AND WOULD NO LONGER MOVE FORWARD OR BACKWARD. THERE WERE CARS LINED UP TO EXIT THE PARKING RAMP BEHIND ME. I WAS FORTUNATE TO ACT QUICKLY AND USE THE EMERGENCY BRAKE TO PREVENT THE CAR FROM ROLLING INTO ANOTHER VEHICLE. I HAD TO GET ASSISTANCE FROM OTHER DRIVERS AND SECURITY GUARDS TO HELP PUSH THE CAR OUT OF THE RAMP EXIT LANE. WITH NO NOTICE OF THE TRANSMISSION FAILURE I COULD HAVE BEEN ON THE FREEWAY AND HAVE CAUSED AN ACCIDENT WHEN THE CAR SUDDENLY STOPPED WORKING. AS IT IS, I WAS LUCKY NOT TO HAVE ROLLED BACK INTO OTHER CARS. I CALLED THE DEALER TO REPORT THE ISSUE AND THEY SAID IT SOUNDED LIKE A TRANSMISSION PROBLEM. I HAD THE CAR TOWED TO A SERVICE STATION WHO CONFIRMED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACE AT A COST OF OVER $4,000.00. THERE WERE NO "CHECK ENGINE" LIGHTS REGARDING THE TRANSMISSION. THE TRANSMISSION SHOULD NOT HAVE FAILED AT MY MILEAGE AND USE RATE. THE DEALERSHIP TOLD ME THAT THERE WAS NO RECALL AND THAT NO-ONE ELSE HAD EXPERIENCED THIS ISSUE. I FIND HUNDREDS OF REPORTS OF THIS ISSUE ONLINE. AT THE PRICE I PAID FOR THIS CAR IT SHOULD HAVE LASTED ANOTHER 10 YEAR. THERE WERE NO WARNINGS THAT MY TRANSMISSION WAS FAILING. A TRANSMISSION SHOULD NOT DIE AT LESS THAN 100,000 MILES. THERE ARE NUMEROUS REPORTS SHOWING THAT THIS PROBLEM IS NOT UNIQUE TO MY CAR. THIS HAS TO BE A FAULTY PART AND A RECALL SHOULD BE ESTABLISHED.

MY 2009 CADILLAC CTS SHOWED A CHECK ENGINE LIGHT. TOOK TO A MECHANIC WHO PULLED CODES P0008, P0017, P0018 WHICH ARE ALL RELATED TO TIMING CHAIN FAILURE. I BECAME AWARE OF TBS BULLETIN 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR WHICH WAS EXTENDED TO INCLUDE 2009 CADILLAC CTS WITH LESS THAN 120K MILES (MY CAR HAS 107250) I MADE AN APPOINTMENT WITH LOCAL CADILLAC DEALER WHO INFORMED ME THAT CADILLAC IS ONLY COVERING VEHICLES WITH CERTAIN VIN'S IN WHICH MINE IS NOT INCLUDED. THEY STATE THAT THE PROBLEM WAS CORRECTED LATER IN THE MODEL YEAR WITH AN IMPROVED TIMING CHAIN. CLEARLY THIS IS NOT THE CASE. THIS IS A $2000 REPAIR THAT CADILLAC CLEARLY STATES COVERS VEHICLES OF THE MODEL YEAR BUT THEN THEY DON'T COVER IT AFTER LOOKING UP YOUR VIN. HERE IS A LINK TO THE SERVICE BULLETIN. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10043857-8663.PDF HERE IS AN ADDL LINK TO MANY WHO'VE HAD THIS SAME PROBLEM AND NOT RECEIVED COVERAGE. HTTP://M.CARCOMPLAINTS.COM/CADILLAC/CTS/2009/ENGINE/ENGINE-2.SHTML SOMETHING SHOULD BE DONE ABOUT THIS AS IT'S A VERY SHADY BUSINESS PRACTICE. CADILLAC CLEARLY KNOWS THE PROBLEM EXISTS AND REFUSES TO DO ANYTHING ABOUT IT.