2012 CADILLAC CTS Complaints

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS STRANGE SMELL AFTER LOSING POWER. CALLED GM HELP/CARE LINE AND FILED A CLAIM. CASE# [XXX]. SPOKE WITH SUPERVISOR [XXX] 1-800-790-5600 EXTENSION [XXX]. GM IS NOT WILLING TO CORRECT THE FAILURE OR INVESTIGATE CLAIM. OFFERED TO PAY FOR 1 HOUR OF SERVICE TIME TO TRY TO IDENTIFY ISSUE. VEHICLE IS NOT SAFE TO DRIVE AND WILL NOT LET WIFE OR CHILD RIDE IN. AFRAID THIS WILL BECOME ANOTHER FORD/FIRESTONE ISSUE AND KILL INNOCENT CONSUMERS. ALMOST KILLED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTAKE OTHERWISE THE QUICK DISCONNECT WOULD NOT HAVE BEE PROVIDED. THE STATION ATTENDANT SAID NOT TO WORRY IT IS EASY TO RECONNECT. HE SAID I WAS NOT THE FIRST PERSON TO DO THIS AND WON'T BE THE LAST. THERE IS AN EASY REMEDY TO PREVENT THIS FROM HAPPENING. ALL CARS SHOULD BE EQUIPPED WITH A SOUND WARNING INDICATING THAT THE FUEL HOSE IS STILL IN THE FILLER. EVEN BETTER THERE SHOULD BE AN INTERLOCK TO PREVENT THE CAR FROM STARTING. THIS WOULD NOT BE A VERY EXPENSIVE WARNING DEVICE. IT CERTAINLY WOULD MAKE MORE SENSE THAN HAVING THE WINDSHIELD WIPERS COME ON WHEN RAIN IS DETECTED. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS THE ISSUE, NOT THE KEY FOB OR KEY RING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, CHEST AND FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

THE ELECTRICAL SYSTEM IN THE CADILLAC SEEMS TO HAVE A LOT OF ISSUES AND BRINGS A LOT OF CONCERNS TO ME, ESPECIALLY IN TRANSPORTING FAMILY MEMBERS. FIRST THE NAVIGATION SCREEN WILL SPUTTER AND START SPORADICALLY FLASHING ON AN OFF, SECOND THE CONTROLS ON THE STEERING WHEELS WILL RANDOMLY STOP WORKING, THIRD THE WINDOWS WILL NOT CLOSE OR WHEN OPENED THEY WILL CLOSE AND THEN REOPEN AUTOMATICALLY MULTIPLE TIMES, FOURTH THE ABS/TRACTION CONTROL/STABILITRACK SEEMS TO HAVE LEVELS OF ERROR WHICH I WILL EXPLAIN MORE OF. THE WINDOW OF THE VEHICLE WHEN BADGING OUT AT WORK WOULD NOT CLOSE, IT WAS RAINING AND I BADGED OUT THEN WHEN CLOSING IT JUST REOPENED, THIS HAPPENED ABOUT 7 TIMES BEFORE I STOPPED THE CAR AS WATER WAS COMING IN, I KEPT TRYING TO CLOSE THE WINDOWS AND ANOTHER CAR HIT THE BRAKES BEHIND ME CAUSING THE LADY TO HAVE SOME BACK PAIN (THIS RANDOMLY CONTINUES TO BE A PROBLEM). ALSO THE TCS/ABS STABILITRACK SEEMS TO BE MALFUNCTIONING, WHEN I TURN MORE THEN 20 DEGREES IT WILL KICK ON AND START TO APPLY BRAKE BY ITSELF AND THE CAR STARTS JERKING WHICH BRINGS CONCERNS. I CALLED GM AND THEY SEEMED TO DISREGARD MY CLAIMS HOWEVER I BELIEVE ALL THESE "DEFECTS" AND "BUGS" ARE RELATED AND SHOULD BE ADDRESSED IN THE ELECTRICAL SYSTEM TO PREVENT A MORE DIRE ISSUES IN THE RESULT OF ACCIDENT OF IMPACT. IT BRINGS A LOT OF CONCERN. *TR

2012 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR REMEDY. *TGW THE CONSUMER STATED GM'S REMEDY TO THE IGNITION RECALL PROBLEM WAS TO ENCLOSE TWO SMALL KEY RINGS, TO PUT ON THE IGNITION KEY AND THE KEY FOB AND REMOVE THE OTHER ITEMS FROM THE KEY RINGS. THE CONSUMER BELIEVED IT WAS AN INAPPROPRIATE AND TEMPORARY SOLUTION TO THE PROBLEM. *JB

AS I APPROACHED A STREET FROM A STORE PARKING LOT, I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW. AS I SAW I WAS NOT GOING TO STOP, I TRIED TO STEER THE CAR TO THE RIGHT TO TRY TO AVOID CROSSING INTO TRAFFIC. THE STEERING WHEEL WOULD NOT TURN. I WAS GOING VERY SLOWLY AND SAW THE FACE OF THE DRIVER OF THE CAR THAT HIT ME. THAT CAR HIT MY CAR TWICE. ONCE IN THE FRONT LEFT CORNER AND THEN IN LEFT REAR CORNER, AS MY CAR SPUN 90 DEGREES TO THE RIGHT FROM THE FIRST IMPACT. SOMEONE ASKED ME IF MY CAR HAD TURNED OFF. I SAID I DIDN'T KNOW BECAUSE THE ENGINE IS SO QUIET. A RESPONDING SHERIFF'S DEPUTY TOLD MY HUSBAND THE DRIVER WHO HIT ME SAID HE SAW ME LOOKING AT HIM AND WAS SURE I WAS GOING TO STOP. LATER ANALYSIS BY A CADILLAC TECHNICIAN REVEALED ERROR CODES FROM THE FRONT WHEEL SPEED SENSORS. I HAVE BEEN TOLD A WHEEL SPEED SENSOR MALFUNCTION CAN AFFECT BRAKING. *TR

IN STARTING UP FROM A STOP LIGHT AND MAKING A LEFT TURN, MY KNEE EVIDENTLY HIT THE DANGLING KEY FOB AND TURNED OFF THE ENGINE. *TR