2004 CADILLAC CTS Complaints
View complaints related to 2004 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2004 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC CTS- MICHIGAN CITY, IN
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- NIAGARA FALLS, NY
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AFTER MAKING A TURN AT A STOP SIGN, THE REAR PASSENGER'S SIDE DOOR UN-LATCHED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,050.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- SACRAMENTO , CA
WENT TO JIFFY LUBE TO GET ENGINE OIL CHANGED. ON THE WAY HOME MY CAR STARTED TO STALL, THEN SHUT OFF. TOOK IT TO THE GMC CADILLAC DEALER AND THEY STATED I NEEDED A NEW FUEL PUMP, AND THAT THERE IS A LEAK. I SEARCHED ONLINE AND THERE IS NUMEROUS RECALLS FOR THIS EXACT SITUATION, HOWEVER MY VEHICLE IS NOT UNDER THIS RECALL. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- CHESTERFIELD, MO
2004 CADILLAC CTS. CONSUMER STATES RECALL WAS ISSUED FOR CAR AND HAVE YET TO GET TO GET FIXED DUE TO NO PARTS. *TA THE CONSUMER STATED THE PARTS FINALLY ARRIVED AND THE RECALL WAS COMPLETED. RECALL # 14V394000.*JB
Source: CONSUMER LETTER -
2004 CADILLAC CTS- INVERNESS, FL
I BROUGHT MY CADILLAC CTS 2004 TO DEALER FOR TRANNY SERVICE CHANGE THEY SAID THERE WAS A RECALL ON MY KEYS THEY ASKED FOR THEM AND IF WE DID NOT HAVE BOTH OF THEM THEY WOULD NOT BE ABLE TO DO IT SO I GOT THE OTHER KEY AND THEN THEY DID THE WORK MY KEY HAD A 1 ON THE BACK OF IT AND A 2 ON THE BACK OF MY FAIENCE FOR THE MEMORY SEATS MY KEYLESS ENTRY 'S HAVE THE SAME NUMBERS SO THEY DO THE WORK "PUT PLASTIC INSERTS AND A LITTLE KEY RING ON TWO KEYS" THATS WHAT THE RECALL WAS FOR, THEY GIVE ME KEYS BACK BUT I NOTICED THEY ARE NOT MY KEYS THERE ARE NO MEMORY NUMBERS ON THEM SO I TALK TO THE SERVICE MANGER TOLD HIM MY PROBLEM HE DID NOT EVEN ASK HIS WORKERS WHAT HAPPENED HE WENT STRAIGHT INTO DENIAL AND SAID MY KEYS NEVER HAD A NUMBER ON THEM AND INSTEAD AND IMPLIED ME AND MY FAIENCE WERE DELUSIONAL 'WE KNOW OUR CADILLAC" ALSO THEY CHANGED MY IGNITION SLEEVE IN MY STEERING COLUMN I KNOW THIS BECAUSE I TURN IT EVERY TIME I GET IN AND THE ONE THEY REPLACED IT WITH LOOKS LIKE A DOG CHEWED IT ITS SO BEAT UP SO I DID SOME RESEARCH AND MY VEHICLE COMES WITH A KEY CALLED A CIRCLE PLUS KEY THE KEYS THE CADILLAC COMPANY GAVE ME BACK ARE A KEY CALLED PK3 NOT MY ORIGINAL KEY SO I GO HOME, GO TO A GM DEALER ASK TO MAKE MY KEYS WITH MY VIN # THEY MAKE ME CIRCLE PLUS KEY LOOKS JUST LIKE THE ONE I GAVE THEM IN THE FIRST PLACE LOW AND BEHOLD IT DON'T WORK ON MY IGNITION NOW.......... SO I HAVE MY MOM BRING THE KEY I HAD MADE FOR HER "BECAUSE I MISPLACED THEM A COUPLE MONTHS EARLIER HAD A LOCK SMITH MAKE THAT OPENED MY DOOR AND STARTED MY CAR AFTER PROGRAMMING IT THAT KEY DOES NOT WORK NOW!!!!!!!!! MY AIR BAG LIGHT COMES ON NOW WITCH MAKES ME THINK MY AIR BAG SYSTEM IS NOW NOT UP TO PAR FROM THE IGNITION NOT RIGHT.... SO I THEN GO TO THE CADILLAC DEALER WERE THE PROBLEM ORIGINATED FROM ASK THEM TO MAKE ME A KEY "TOLD THEM I LOST THEM". *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC CTS- BROOKFIELD, WI
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V39400 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APPROXIMATELY THE END OF DECEMBER OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- BONITA SPRINGS, , FL
THERE WAS A CAMPAIGN NUMBER 14V-542. FOR CTS-V RECENTLY NOT FOR CTS FOR THE SAME PROBLEM. WE HAD NO ALARM INDICATING THAT FUEL PUMP WAS FAULTY. AFTER VERIFICATION AT THE DEALER WE WERE TOLD THE FUEL PUMP MODULE MELTED. THEY DID NOT UNDERSTAND WHY THE CAR DID NOT CATCH ON FIRE. THE ONLY INDICATION WE HAD WAS A STRONG SMELL OF GASOLINE. THE GARAGE REPLACED FUEL PUMP MODULE AND CONNECTION. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- ROCHESTER, MN
SHORTLY AFTER A ROUTINE OIL CHANGE, I WAS DRIVING AT HIGHWAY SPEED IN SUBURBAN MINNEAPOLIS. WHEN APPLYING THE BRAKE TO EXIT THE INTERSTATE, THERE WAS LITTLE CHANGE IN SPEED AND THE DRIVER INFORMATION CENTER DISPLAYED BRAKING AND STABILITY SYSTEM ERRORS. I WAS ABLE TO SLOWLY DRIVE BACK TO THE DEALERSHIP I PURCHASED THE VEHICLE AT WHERE IT WAS DETERMINED THE PASSENGER SIDE FRONT BRAKE HOSE HAD CORRODED AND RUPTURED, RESULTING IN THE BRAKING FAILURE. I NOTICED THE TRIM LEVEL OF MY VEHICLE WAS NOT INCLUDED IN A 2010 RECALL, HOWEVER THE SAME CONDITION SEEMS TO EXIST IN THE V-SERIES CTS. ONLY ONE BRAKE LINE WAS REPLACED, LEADING ME TO BE CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN ITS CURRENT STATE. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- HACKETT, AR
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION WHICH PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. HOWEVER, THE CONTACT MENTIONED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND WAS ABLE TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- FRANKLIN, WI
DURING 100,000 INSPECTION, SHOP FOUND RUSTED AND ROTTED FRONT FRAME RAILS, JUST BEHIND THE ENGINE CRADLE. NEED FRAME REPAIRED. *TR
Source: NHTSA WEB SITE