2003 CADILLAC CTS Complaints
View complaints related to 2003 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 310 complaints submitted for the 2003 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CADILLAC CTS- HUDSONVILLE , MI
TL* THE CONTACT OWNED A 2003 CADILLAC CTS. AFTER THE VEHICLE WAS PARKED, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE SOURCE OF THE FIRE WAS UNKNOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 10/30/14*LJ UPDATED 7/9/2015*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CTS- PEORIA, AZ
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CTS- BUFFALO, NY
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE PARKED, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CTS- KENTS STORE, VA
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE LICENSE PLATE LIGHT COVERING WAS FRACTURED AND THE THIRD BRAKE LIGHT FAILED TO ILLUMINATE. THE DEALER RECOMMENDED REPLACING THE LICENSE PLATE COVERING, BUT THE THIRD BRAKE LIGHT FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CTS- OMAHA, NE
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED AS MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 CADILLAC CTS- MERCHANTVILLE , NJ
MY VEHICLE IS UNDER RECALL FOR THE IGNITION. I HAVE HAD PROBLEMS WITH THE IGNITION SWITCH GETTING STUCK WHEN STARTING THE CAR AND A COUPLE OF TIMES WHILE THE CAR WAS RUNNING BUT STOPPED. I HAVE CALLED MY DEALER AND CONTACTED CADILLAC AND NO ONE HAS THE PART. I DRIVE WITH HAND CONTROLS AM ONLY 5'2 SO I AM UNABLE TO SIT FARTHER BACK AS SUGGESTED ON THE CADILLAC WEBSITE PAGE. WHERE CAN I GET THIS FIXED. NOW. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- MARIETTA, GA
MY DAUGHTER WAS DRIVING HER DAD'S 2003 CADILLAC CTS ON 1ST MARCH 2014 WHEN SHE WAS INVOLVED IN AN ACCIDENT. A VEHICLE TRIED TO MOVE OVER INTO HER LANE AND WHEN SHE TRIED TO AVOID THE CAR SHE SKIDDED AND SPUN 360 DEGREE AND CAME TO A FULL STOP IN A "T" POSITION ON THE HIGHWAY IN ATLANTA. AFTER IT STOPPED, THE CAR WAS COMPLETELY SHUT OFF AND COULD NOT GET STARTED. THEREAFTER ANOTHER CAR BROADSIDED THE CAR AND KNOCK IT TO THE CURB MOVING THE VEHICLE FORM THE "T" POSITION. HER DAD CONTACTED MARIETTA CADILLAC DEALER A FEW DAYS LATER AND INFORMED THEM OF THE SHUT-OFF AND ASKED IF THERE WERE ANY RECALLS. THE DEALER SAID THEY WOULD CHECK AND CALL BACK. THERE WAS NO FURTHER RESPONSE FROM THE MARIETTA, CADILLAC DEALER. IN AUGUST OF 2014 I CALLED GENERAL MOTOR (GM) AND INFORMED THEM ABOUT THE ACCIDENT, THE REPRESENTATIVE SAID IT SOUNDED AS THOUGH THE CAUSE OF THE ACCIDENT COULD BE THE IGNITION SLIP-OF-THE-KEY TO ANOTHER POSITION CAUSING THE CAR TO SHUT OFF. A CAROL FROM GM CALLED ME AND WENT OVER MY COMPLAINT, SHE LATER SCHEDULED AN APPOINTMENT AND SAID THEY WOULD CHECK THE CAR THEN THEY WOULD LET US KNOW IF IT HAS ANYTHING TO DO WITH THE IGNITION. CAROL TOLD ME TO LEAVE THE CTS AT THE CADILLAC DEALER IN MARIETTA WHERE AN INDEPENDENT PERSON WOULD CHECK IT. I ALSO TOLD CAROL ABOUT A SHUT-OFF INCIDENT THAT OCCURRED 11/2014 WHERE SUDDENLY SHUT OFF WHEN MY HUSBAND MISTAKENLY HIT THE CURB WHILE TURNING ONTO THE DRIVEWAY. THE CAR SHUT OFF ON A BUSY THROUGHWAY. ON TUESDAY SEPTEMBER 16, 2014, CAROL CALLED AND SAID THAT GM IS NOT LIABLE BECAUSE THEY CHECKED THE CAR AND THEY ARE NOT LIABLE, SHE TOLD ME TO RETURN THE CAR TO ENTERPRISE THE FOLLOWING DAY SEPTEMBER 17, 2014 WHICH WAS DONE. ON SEPTEMBER 18, 2014 MY HUSBAND RECEIVED THE FIRST RECALL NOTICE TO TAKE THE CAR TO THE CADILLAC DEALER TO HAVE THE IGNITION. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- JACKSON, MS
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE REMAINED ON. THE CONTACT ALSO STATED THAT THE IGNITION COULD BE TURNED WITHOUT A KEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CTS- MIAMISBURG, OH
I HAVE HAD MY CAR STOP RUNNING SEVERAL TIMES DURING THE TIME I HAVE OWNED IT... IT HAS ALWAYS BEEN AT A STOP LIGHT. THE CAR JUST SHUTS OFF. I HAVE TO RESTART IT AGAIN. IT DOES IT ON OCCASION , SOMETIMES MONTHS APART. I AM JUST HOPING THAT IT WILL NEVER SHUT OFF LIKE THAT WHILE DRIVING DOWN THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- ALIQUIPPA, PA
WHILE ENTERING THE HIGHWAY AT ABOUT 50MPH I NOTICED WELL INTO A LEFT VEERING MERGE, THAT MY VEHICLE ENGINE HAD SHUT OFF. ALL THE ACCESSORIES WERE STILL RUNNING AS FAR AS RADIO AND AIR CONDITIONER WHILE THE BATTERY LIGHT FLASHED ON THE DASH. MY STEERING WHEEL LOCKED IN A COCKED POSITION AS WELL AS LOSING THE ABILITY TO STOP THE VEHICLE WITH THE BRAKES. I WAS FORCED TO SLAM THE EMERGENCY BRAKE TO THE FLOOR TO GET MY VEHICLE TO STOP BEFORE BEING CRUNCHED FROM ONCOMING HIGHWAY TRAFFIC AT 60 TO 80+ MPH. WHILE ALSO TRYING TO AVOID FROM BEING REAR ENDED! ONCE I FINALLY GOT THE VEHICLE STOPPED I WAS ABLE PLACE IT INTO PARK AND TURN THE KEY TO THE "OFF" POSITION. AFTER RESTARTING THE IGNITION THE CAR SEEMED FINE. *TR
Source: NHTSA WEB SITE