2004 CADILLAC CTS Complaints

I WAS NOTIFIED BY U.S. MAIL FROM GENERAL MOTORS ON 9/19/2014 THAT MY VEHICLE WAS INVOLVED IN A RECALL NOTICE #14172. THE LETTER STATED THAT PARTS WERE AVAILABLE FOR THE REPAIR TO MY VEHICLE. LETTER ALSO STATED THAT I WAS TO MAKE AN APPOINTMENT WITH MY CADILLAC DEALER TO GET THE REPAIR COMPLETED. NONE OF THIS IS TRUE. THE DEALER INFORMED ME THAT THE PARTS WERE NOT AVAILABLE AND THAT THEY DID NOT ACCEPT APPOINTMENTS FOR THE REPAIR. THIS LETTER FROM GENERAL MOTORS, DATED SEPTEMBER 2014, AND SIGNED BY [XXX], VICE PRESIDENT - GLOBAL SAFETY IS VERY MISLEADING AND APPARENTLY CONTAINS FALSE INFORMATION. I CONTACTED GENERAL MOTORS BY TELEPHONE @ 1-800-458-8006 AND THE AGENT FROM GENERAL MOTORS CONFIRMED THAT THE LETTER CONTAINED FALSE INFORMATION. SINCE HUMAN LIVES ARE AT RISK CONCERNING THE RECALL, I FEEL THIS IS A MISTAKE THAT NEEDS IMMEDIATE CORRECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE TRUNK CYLINDERS FAILED TO HOLD THE TRUNK OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED HEAD AND HAND INJURIES DUE TO THE FAILURE, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRUNK CYLINDERS NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT WAS LOCKED INSIDE OF THE VEHICLE AND COULD NOT GET OUT AFTER THE VEHICLE WAS STARTED. THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT TRIPLE A WAS ABLE TO UNLOCK THE VEHICLE BY TIGHTENING THE BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

AS I MAKE SHARP TURNS WHILE ON MY BRAKES, MY CAR MAKES A NOISE NEAR THE TIRE AREA AND DOES NOT STOP AND THEN ABS INDICATOR AND THE TRACTION CONTROL INDICATOR LIGHTS COME ON. IT USUALLY OCCURS WHEN I AM TRYING TO TURN INTO SPACES GOING 1-2 MPH. THE ONLY WAY TO STOP THE CAR IS TO GET OFF OF THE BRAKES AND THEN PRESS THEM AGAIN SEVERAL TIMES OR TO HIT AN OBJECT. I HAVE TAKEN THE CAR TO THE CADILLAC DEALERSHIP IN MY AREA AND THEY CANNOT DETERMINE THE PROBLEM. I HAVE ALSO TAKEN THE CAR TO SEVERAL MECHANICS THAT SPECIALIZE IN BRAKES AND HAVE BEEN TOLD THAT THE BRAKES THEMSELVES ARE FINE. SINCE THIS PROBLEM HAS STARTED, I HAVE HIT A TRASH CAN AND SEVERAL CURBS. I HAVE TRIED TO GET THE VEHICLE FIXED, BUT NO MECHANIC, INCLUDING CADILLAC GM MECHANICS SEEM TO KNOW WHAT'S WRONG. FORTUNATELY, I HAVE NOT HIT ANY PERSON OR ANY PERSON'S PROPERTY DUE TO THIS FAULTY BRAKING SYSTEM. I HAVE RESEARCHED AND FOUND THAT OTHER CADILLAC OWNERS ARE HAVING SIMILAR PROBLEMS, BUT CANNOT FIND A FIX. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHEN THE CONTACT TURNED THE IGNITION SWITCH, THE TRACTION CONTROL AND BRAKE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT BRAKE FLUID LEAKED INTO THE COMPUTER, BUT THE EXACT CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. UPDATED 11/26/14*CN UPDATED 10/5/2015*JS

MY COMPLAINT DOES NOT INVOLVE A CRASH, IT INVOLVES GM'S PERFORMANCE IN ITS RECALL # N140172, NHTSA RECALL # 14V394, ISSUED 7-21-2014. 1. THE RECALL SHOULD HAVE COME YEARS EARLIER. 2. GM AS OF NOW HAS NO REMEDY FOR THE DEFECT & CANNOT TELL ME WHEN IT WILL. 3. I HAVE NOT RECEIVED A RECALL LETTER, I FOUND OUT MY CAR WAS SUBJECT TO RECALL ON GM'S WEBSITE 8/22/14. I HAD CHECKED IN EARLY JULY & WEBSITE SHOWED NO RECALL. 4. GM WILL NOT GIVE A LOANER VEHICLE UNTIL DEFECT IS REMEDIED. AND ADVISES ONLY TO REMOVE ALL FROM IGNITION KEY, ADJUST SEAT & STEERING COLUMN TO GET KEY AWAY FROM KNNE, BUT THIS MEANS AIRBAG WILL DEPLOY TOWARD MY HEAD RATHER THAN MY CHEST. SINCE THE CAR WAS PURCHASED, THE IGNITION HAS BEEN DIFFICULT. ONCE WHEN I TRIED TO START THE VEHICLE, THE IGNITION KEY WAS LOCKED, VEHICLE TOWED TO DEALER, & I WAS TOLD A BAD COMPUTER WAS REPLACED. SINCE PURCHASE, IGNITION HARD TO GET INTO LOCK POSITION SO KEY CAN BE REMOVED. DAILY I HAVE HAD TO SHIFT OUT OF PARK & BACK INTO PARK, SOMETIMES SEVERAL TIMES, BEFORE THE KEY CAN BE REMOVED. *TR

WAS DRIVING DOWN THE ROAD AT 55 MPH AND ALL OF A SUDDEN WE LOST DRIVE POWER. THE RPM'S REVVED UP TO 4 BEFORE I COULD PULL OVER ON A BUSY ROAD JUMPING TWO LANES OF TRAFFIC WITH MY THREE KIDS IN THE CAR. IT WAS STORMING THE CAR WAS RUNNING BUT WOULD NOT ENGAGES IN GEAR. WHEN WE GOT OUT THERE WAS TRANSMISSION FLUID PORING AND SPRAYING OUT OF THE CAR WE QUICKLY KNEW TO TURN IT OFF AND CALL FOR HELP. WHEN WE GOT THE CAR HOME WE SAW THAT THE TRANSMISSION LINE CAME OFF THE RADIATOR. I HAVE SEEN SENSE THEN THAT THIS PROBLEM IS VERY COMMON AND MOST PEOPLES TRANSMISSION ARE SHOT AFTER THIS HAPPENS. WITCH IS A $5000 FIX. THERE WAS NO INDICATORS THAT THE PART WAS BAD OR THAT THE COOLANT PAN WAS LOOSE IN THE BOTTOM OF THE RADIATOR WHICH STRIPED OUT THE NUT ON THE LINE LEAVENING ME AND MY THREE KIDS STRANDED ON THE SIDE OF THE ROAD. CADILLAC KNEW THIS WAS A PROBLEM SO THEY PUT OUT A AFTER MARKET PART WITH A QUICK DISCONNECT NOT THE SCREW IN PART LIKE MY CAR HAD. I FOUND THAT OUT AFTER I CALLED AROUND TO HAVE MY CAR FIXED. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, A HUMMING NOISE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE VIBRATED AND THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT AFTER THE SPEED INCREASED TO 60 MPH, THE VEHICLE NO LONGER VIBRATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 57,565.

THE TRANSMISSION COOLER LINES BLEW OUT OF THE RADIATOR. THE TRANSMISSION FLUID WAS BLOWING OUT ALL OVER THE ENGINE COMPARTMENT FRONT TIRES, FRONT BRAKES, AND ONTO THE ROAD. I SAW ON SOME FORUMS, WHERE THEY STATED THAT THIS WAS A COMMON PROBLEM FOR THE CADILLAC CTS. AND I WASN'T SURE IF ANYONE ELSE HAD FILED A COMPLAINT. IT DEFINITELY WAS NOT A SAFE SITUATION TO BE IN. TO BE HONEST, I HAVE OWNED/DRIVEN A NUMBER OF CARS, STARTING FROM A 1950 CHEVY. I CAN'T BELIEVE THAT THE COOLER LINES BLOWING OUT OF THE RADIATOR IS NOW A PROBLEM. NONE OF MY PREVIOUS VEHICLES HAD THIS PROBLEM AND THEY WERE DEFINITELY NOT IN ANY KIND OF PRISTINE CONDITION. *TR

IF YOU TURN TO THE RIGHT AT A SLOW SPEED TO STOP OR PARK THE BRAKES GIVES OUT. THE WIPERS START AND STOP AT TIMES IN THE OFF POSITION. *TR