2009 CADILLAC CTS Complaints

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING AT ANY SPEED, AN ODOR OF FUEL EMITTED FROM THE FUEL PUMP INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

LEAKING WHEN IT RAIN(NOT SUN ROOF) DASHBOARD LIGHT TURNING OFF WHILE CAR IN MOTION.

WHILE DRIVING SUDDENLY I LOST POWER STEERING, ABS,POWER BRAKES, STABILITY CONTROL, TRACTION CONTROL. PARKING ASSIST AND ALL WHEEL DRIVE. CAR WAS IN MOTION ON A CITY STREET. I WAS ABLE TO SAFELY STOP THE CAR.ALL THE PROPER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. I WAS CLOSE TO HOME SO I RETURNED HOME WITH NO POWER STEERING OR POWER BRAKES.

THERE IS A JOLTING IN THE REAR OF THE CAR THAT IS ACTING LIKE SOMEONE IS STAB BRAKING.IT DOES IT AT ALL SPEEDS BUT DOES NOT DO IT ALL THE TIME

REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS, SRX, STS; 2009 MODEL YEAR BUICK ENCLAVE; CHEVROLET TRAVERSE; GMC ACADIA; OR SATURN OUTLOOK VEHICLE, EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE" OUR 2009 CADILLAC CTS WITH ~94,000 MILES HAS BEEN DIAGNOSED WITH THIS FAILURE; HOWEVER, GENERAL MOTORS REFUSES TO MAKE THE REPAIRS STATED IN THE TSB AT NO CHARGE IN ACCORDANCE WITH THE TSB. MY EXPERIENCE DEALING WITH CADILLAC OVER THE PAST 2 DAYS INDICATES THAT CADILLAC HAD NO INTENTION OF MAKING THE REPAIRS THAT THEY HAVE INFORMED THE NHTSA WERE APPROPRIATE. IT IS MY OBSERVATION THAT GENERAL MOTORS HAD NO INTENTION OF HONORING THE BULLETIN AND ONLY SUBMITTED THE INFORMATION TO THE NHTSA AS A MEANS TO MITIGATE THE NEGATIVE PUBLIC IMAGE FROM THIS ENGINEERING FAILURE. GENERAL MOTORS SHOULD NOT BE PERMITTED TO MANIPULATE PUBLIC TRUST AND ABUSE THE RESOURCES OF THE NHTSA FOR THEIR OWN MARKETING BENEFIT. THIS IS A DECEPTIVE PRACTICE AND THE GOVERNMENT SHOULD REQUIRE THAT THE MANUFACTURER ABIDE BY THE STATED RESOLUTION AND NOT PERMIT THE MANUFACTURER TO ABUSE PUBLIC RESOURCES.

WHEN DRIVING ON THE HIGHWAY OVER NORMAL BUMPS (BRIDGE SEAMS, R.R TRACKS, HIGHWAY CONCRETE EXPANSION JOINTS) THE CAR PERFORMS AN UNCOMMANDED TURN TO THE RIGHT, THE STEERING WHEEL IS QUICKLY TURNED TO THE LEFT BY DRIVER, FOLLOWED BY THE STEERING WHEEL POINTING (UP TO) APPROX. 30-45 DEGREES TO THE LEFT WHILE THE VEHICLE GOES STRAIGHT. SOMETIMES "STABILITRAK OFF" MESSAGE SHOWS ON THE DASH THEN THE STABILITRAK LIGHT COMES ON, SOMETIMES NO DASH WARNINGS COME ON AT ALL. SOMETIMES THE AMOUNT OF STEERING WHEEL MISALIGNMENT IS A LITTLE, THEN A LITTLE MORE, AND CAN BE SMALLER AMOUNTS DEPENDING ON THE BUMPS. IF THE VEHICLE IS SHUTDOWN, THE DRIVER'S DOOR IS OPENED AND CLOSED, AND THE VEHICLE IS RESTARTED, EVERYTHING IS BACK TO NORMAL AND THE STEERING WHEEL IS STRAIGHT AGAIN. THIS IS NOT ONCE IN A WHILE, IT'S REPETITIVE AND HAPPENS DAILY. DEALER HAS ORDERED A STEERING WHEEL POSITION SENSOR TO FIX THIS AND STATES THAT WHAT IS HAPPENING IS IMPOSSIBLE.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CHECK ENGINE CODE NEEDED TO BE RESET AND THE TIMING CHAIN POSSIBLY NEEDED TO BE REPLACED. THE CHECK ENGINE WARNING LIGHT WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS ELIGIBLE FOR REPAIRS UNDER A CUSTOMER SATISFACTION CAMPAIGN RELATED TO THE TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.

DRIVING AT NIGHT MY SON HIT ICE AND HIS CADILLAC WENT OFF THE ROAD HITTING A MAILBOX WITH A SUPPORT MADE FROM A TELEPHONE POLE, A ROW OF MAILBOXES THAT CAUSED HIS CAR TO GO AIRBORNE. THE CAR ROLLED 2 TIMES. NO AIRBAGS WERE DEPLOYED.THE DRIVER'S SIDE WAS INTACT. THE FRONT, DRIVERS SIDE,PASSANGERS SIDE AND SUNROOF WINDOWS WERE SHATTERED. HE DIED FROM MASSIVE, MULTIPLE INJURIES.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE FUEL INJECTORS HAVE BEEN REPLACED SIX TIMES ON THE VEHICLE. THE MOST RECENT TIME WAS THREE WEEKS AGO. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.