2004 CADILLAC CTS Complaints

View complaints related to 2004 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2004 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC CTS
    - JACKSON, TN

    WHILE MAKING A LEFT TURN INTO DRIVEWAY BRAKE PEDAL PULSATED THE SERVICE BRAKE ASSIST INDICATOR CAME ON THE TRACTION CONTROL AND ABS LIGHTS ALSO CAME ON, THE CAR WOULD NOT STOP RIGHT THEN. *JS

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - CORPUS CHRISTI, TN

    WHILE DRIVING AT VARYING SPEEDS (TYPICALLY OVER 30 MPH) THE "STABILITY SYSTEM ENGAGED" MESSAGE COMES ON AND THE CAR VIOLENTLY PULLS TO THE LEFT WITH A WEIRD NOISE. THIS IS REALLY SCARY WHILE DRIVING DOWN THE INTERSTATE AT HIGH SPEEDS. NO RECALL EXISTS AND THIS HAS TAKEN PLACE FOR TWO YEARS. I HAVE SINCE LEARNED HOW TO TURN OFF THE TRACTION CONTROL AND THIS PROBLEM BY HOLDING DOWN THE TRACTION CONTROL BUTTON ON THE INSIDE OF THE GLOVE COMPARTMENT. THIS IS NO REAL SOLUTION TO THE PROBLEM SINCE IT HAS TO BE DONE EVERY TIME I DRIVE THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - CORPUS CHRISTI, TN

    HAD MY CRUISE CONTROL SET AT 70 MPH FOR HIGHWAY DRIVING WHEN I HEARD A PSSHHH SOUND AND CRUISE CONTROL BROKE VIOLENTLY AND SMELLED BURNT RUBBER WITH SMOKE COMING FROM BACK END OF CAR. PULLED OVER IMMEDIATELY AND CAR SMOKE FROM BACK END AND SMELL ONLY INCREASED. THOUGHT FOR SURE I HAD A TIRE BLOWOUT. WALKED AROUND CAR AND NOTHING WRONG WITH TIRES. HAD CAR TOWED TO AN AUTO REPAIR PLACE AND AM TOLD THAT THE REAR DIFFERENTIAL WENT OUT. I HAVE SINCE INVESTIGATED AND FOUND MANY, MANY FORUMS ABOUT THIS ISSUE. THERE ARE NO RECALLS FOR THIS PARTICULAR MODEL BUT A CERTAIN RECALL FOR 2005 MODELS. THIS SITUATION COULD HAVE BEEN DEADLY AND I FEEL BOTH FORTUNATE AND UPSET WITH GM THAT SUCH A PROBLEM HAS BEEN SO COMMONLY NOTED BUT WITH NO "REAL" RESOLVE. THE AUTO REPAIR PLACE HAS CALLED AROUND AND THIS IS A SPECIAL PART THAT IS NOT AVAILABLE IN MY STATE AND A NEW ONE COSTS AN ESTIMATED $1,200. WITH SO MANY ISSUES WITH MODELS 2004-2006 HOW COME THERE IS NO RECALL FOR 2004 AND ONLY A LESSER DEGREE OF A RECALL FOR 2005? *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - ORCHARD PARK, NY

    2004 CTS V-6 3.6L,REAR WHEEL DRIVE , THIS CAR HAS PLAY IN STEERING WHEEL AT ABOUT 12 O'CLOCK POSITION . PLAY IS ALWAYS THERE NO MATTER WHAT SPEED YOU ARE AT. PLAY IN WHEEL IS ABOUT 1 INCH EACH WAY , IT IS DIFFICULT TO STEER/ CONTROL AT HIGHER SPEEDS .RIGHT OR LEFT. THIS COULD BE AN UNSAFE CONDITION

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - BELTSVILLE, MD

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE PARKED, THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH AND ALL OF THE DOORS AUTOMATICALLY LOCKED. ALSO, THE ANTI- THEFT SERVICE SYSTEM WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. IN ORDER TO REMOVE THE IGNITION KEY AND THE DOORS TO UNLOCK A SCREW DRIVER WAS USED TO RELEASE THE MECHANISM ON THE STEERING COLUMN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - MILWAUKEE, WI

    JANUARY 29, 2012, VEHICLE HEADLAMP WENT OUT. I OBSERVED CONDENSATION IN THE HEADLAMP ASSEMBLY. IT WAS TAKEN TO THE DEALER WHO DETERMINED WATER HAD ENTERED ASSEMBLY AND SHORTED OUT BALLAST AND BULB ON HIGH INTENSITY DISCHARGE HEADLAMP ASSEMBLY. REPAIR COST: $646. APPROXIMATELY MAY 5, 2012, DURING RAINY WEATHER, SAME HEADLAMP WENT OUT. AGAIN, CONDENSATION IN HEADLAMP ASSEMBLY. BULB AND BALLAST SHORTED OUT DUE TO WATER. REQUIRED REPLACEMENT HEADLAMP ASSEMBLY, REPAIR COST IN EXCESS OF $1200. COMPLAINED TO GM, AND THEY PROVIDED GOODWILL COST ADJUSTMENT, BUT STILL HAD TO PAY AN ADDITIONAL $671. I'M AFRAID THE RIGHT SIDE HEADLAMP WILL DO THE SAME THING EVENTUALLY. GM NEEDS TO REPLACE FAULTY HEADLAMP ASSEMBLIES ON VEHICLES DUE TO CONDENSATION CAUSED BY MANUFACTURERS DEFECT IN SEALING THE ASSEMBLY DURING PRODUCTION. THERE APPEARS TO BE A LOT OF ISSUES WITH HIGH INTENSITY DISCHARGE HEADLAMP ASSEMBLIES ON GM VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - MALDEN , MA

    THIS INCIDENT OCCURRED TWICE. THE FIRST TIME (APRIL 29TH 2013), THE CAR WAS AT A STOP LIGHT. THE ENGINE TURNED OFF BY ITSELF AND THE MESSAGE: "ANTI-THEFT" WAS DISPLAYED ON THE CAR SAT-NAV SCREEN. KEY WAS REMOVED FROM IGNITION AND REINSERTED. AFTER TURNING THE KEY, THE ENGINE RESTARTED. THE SECOND TIME (MAY 3RD 2013), THE CAR WAS IN MOTION IN A PARKING LOT. WHILE PULLING INTO A PARKING SPOT THE ENGINE TURNED OFF AGAIN. THE MESSAGE: "ANTI-THEFT* WAS DISPLAYED ON THE CAR SAT-NAV DISPLAY. AFTER REMOVING THE KEY AND REINSERTING THE ENGINE STARTED WHEN THE KEY WAS TURNED. MY MECHANIC INFORMED ME OF THIS WEBSITE TO REPORT THE INCIDENT. THE CAR HAS BEEN BROUGHT TO A CADILLAC DEALERSHIP AND I HAVE ALSO REPORTED THE INCIDENT WITH CADILLAC CORPORATE. A REP FROM CADILLAC WILL BE IN CONTACT WITH THE DEALER. SAID THAT I WILL RECEIVE A CALL BACK BETWEEN 5/6/2013 AND 5/9/2013 WITH THE OPTIONS TO RESOLVE THE ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - SHILOH, IL

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT A PLASTIC COMPONENT THAT WAS BEHIND THE LICENSE PLATE BECAME LOOSE. THE CONTACT WAS ABLE TO RETIGHTEN THE COMPONENT. THE VEHICLE WAS NOT INSPECTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - FORT WALTON BEACH, FL

    2004 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO ECM BOARD RECALL. *SMD THE CONSUMER STATED THE DEALER THERE WAS A RECALL ON THE VEHICLE. THE COST TO REPAIR/REPLACE THE ECM BOARD WAS $800.00. THE DAY AFTER THE VEHICLE WAS RETURNED TO THE CONSUMER, IT WOULD NOT START. AND THE SAME MESSAGE DISPLAYED ON THE VEHICLE, FROM WHEN IT WAS ORIGINALLY TAKEN TO THE DEALER. ALSO, THE KEY WOULD NOT COME OUT OF THE IGNITION.

    Source: CONSUMER LETTER
  • 2004 CADILLAC CTS
    - CAPE CORAL, FL

    HI EVER SINCE I PURCHASED THE CAR WHEN DRIVING AT VERY SLOW SPEEDS AND TURNING THE VEHICLE THE BRAKES LOCK UP AND STOP WORKING. WHEN PULLING INTO AND OUT OF PARKING SPOTS OR DRIVEWAYS THE CAR MAKES A LOUD NOISE AND SHAKES A LITTLE LIKE IF THE BRAKES ARE TRYING TO WORK BUT DON'T. THIS ONLY HAS HAPPENED ABOUT 2-3 TIMES PER YEAR SINCE I HAD THE CAR AND SINCE THEN HAD MANY PARTS REPLACED BUT IT ALWAYS SEEMS TO COME BACK. I DID SEARCHES ON THE COMPUTER AND FOUND MANY OTHERS WITH THE SAME PROBLEM AND READ THAT ONE DEALER REPLACED A WIRING HARNESS AND SOLVED THE PROBLEM WHERE MOST DEALERSHIPS HAVE NO IDEA HOW TO FIX THIS ISSUE AND MANY PEOPLE JUST REPLACING PARTS AFTER PART WITH THE SAME ISSUE COMING BACK. THIS TO ME IS A VERY IMPORTANT SAFETY ISSUE SINCE DURING THOSE TIMES YOU CAN NOT STOP THE CAR AND IS NOT A SAFE SITUATION. I ALSO SEEN PEOPLE MAKING REPORTS TO THIS WEBSITE AND FIGURED I WOULD DO THE SAME SINCE IT NEEDS TO BE ADDRESSED AND ITS MANY PEOPLE WITH THE SAME ISSUE. THANK YOU FOR YOUR TIME. *TR

    Source: NHTSA WEB SITE