2009 CADILLAC CTS Complaints

View complaints related to 2009 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2009 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CADILLAC CTS
    - WEST SENECA, NY

    01/07/16,MY WIFE AND MY SON OF 3 YEARS WERE DRIVING A 2009 CTS WITH 77K. ALL OF A SUDDEN THE VEHICLE STOPS AND WON'T MOVE. NO WARNING SIGNS,NOTHING! AS SHE TRIED TO PUT THE VEHICLE IN GEAR SHE HEARD A WHINING NOISE. THE CAR WOULD NOT MOVE.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - WHITELAND, IN

    SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON THE DISPLAY. VEHICLE RUNS AND IDLES ROUGHLY EVEN WHEN IN PARK. TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD TO CALL CADILLAC DEALER ABOUT A SPECIAL COVERAGE ADJUSTMENT: THROTTLE BODY-REDUCED POWER MODE. GM #14582. LOOKED UP THIS SPECIAL ADJUSTMENT AND IT STATES IT IS ON 2008-2011 CADILLAC CTS MODELS. CALLED LOCAL DEALERSHIP AND WAS TOLD IT HAD BEEN DETERMINED THAT BECAUSE MY CAR WAS NOT MANUFACTURED IN A SPECIFIC PLANT, IT WAS NOT INCLUDED. MY CAR IS DOING EXACTLY WHAT THIS SPECIAL ADJUSTMENT COVERS AND I AM NOT ELIGIBLE TO HAVE MY CAR REPAIRED BECAUSE OF WHERE IT WAS BUILT? I WAS TOLD THAT I COULD HAVE A GM CERTIFIED DEALERSHIP VERIFY THE ISSUE AND THEN CALL GM EXPERIENCE REP. IF I WAS NOT SATISFIED WITH RESULTS THEN I COULD CALL GM CUSTOMER SERVICE AND ASK FOR HELP PAYING FOR THE REPAIR. I SHOULD NOT HAVE TO PAY FOR A REPAIR THAT HAS ALREADY BEEN DOCUMENTED AND IS CURRENTLY BEING FIXED ON OTHER CADILLAC CTS VEHICLES. THIS NEEDS TO BE REPAIRED ACROSS THE BOARD AS OBVIOUSLY THIS IS NOT JUST A FAULTY PART PUT ON VEHICLES IN SPECIFIC PLANTS OR WITH SPECIFIC PARTS.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - MISSION VIEJO, CA

    SEVERE TIRE DAMAGE DUE TO MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS ON 2009 CTS-V RESULTING IN CONTACT OF TIRE (SIDEWALL) WITH LOWER CONTROL ARM WHILE TURNING, MERGING AND/OR ENTERING THE FLOW OF TRAFFIC. IN ADDITION TO CONTACT DAMAGE, THE MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS CAN RESULT IN MISS ALIGNMENT OF TIRES RESULTING IN EXCESSIVE AND SUDDEN WEAR OF TIRES RESULTING IN EXPOSED THREADS AND OTHER TIRE STRUCTURES. PARTICULARLY ON THE EXTREME INSIDE EDGE AND, IN THE CASE OF CONTACT WITH CONTROL ARM, INSIDE SIDEWALL OF THE TIRE WHICH IS DIFFICULT FOR THE DRIVER TO DETECT AND COULD PUT THE DRIVER AND THE GENERAL DRIVING PUBLIC AT RISK OF THE TIRE "BLOWING OUT" SUDDENLY.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - CAPE MAY COURT HOUSE, NJ

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - YORKTOWN, VA

    REAR WINDOW SHATTER WHILE SITTING IN GARAGE AND BLOWING A HOLE FROM INSIDE TO OUTSIDE OF THE CAR BEEN IN THE GARAGE FOR 3 DAYS

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - FAYETTEVILLE, NC

    MY ENGINE WOULD NOT TURN ON WHEN LEAVING FOR WORK. I DID A CHECK UNDER THE HOOD AND FOUND I WAS COMPLETELY OUT OF OIL. MY OIL GAGE DISPLAY WAS AT THE HALFWAY MARK WHICH MEANS I AM STILL GOOD ON MY OIL. ALSO, THE DIGITIAL DISPLAY IN MY CAR SAYS THAT I HAVE 54% OF OIL LIFE REMAINING. SOMWHERE WITHIN THE CAR, THE SYSTEM WASNT READING THE OIL LEVEL ACCURATELY WHICH CAUSED ME TO BELIEVE MY OIL LEVEL WAS STILL GOOD. AT THE MOMENT MY CAR IS AT THE SHOP WAITING FOR DETAILS. HOW CAN THIS ISSUE BE FIXED TO PREVENT THIS FROM HAPPENING AGAIN AND TO OTHERS?

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - FRAMINGHAM, MA

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/11/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - IMPERIAL BEACH, CA

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE IN PARK, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF. THE KEY FAILED TO SHIFT AND REMAINED IN THE ON POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE IGNITION LOCK ASSEMBLY AND TWO KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - LAWRENCEVILLE, GA

    STRONG SMELL OF GASOLINE WAS COMING FROM THE CAR WHILE DRIVING AND WHILE STATIONARY. TOOK CAR TO BE CHECKED OUT AND LEARNED THAT A CRACK AND LEAK WAS IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH CREATED A DANGEROUS CONDITION AND POSSIBLE FIRE.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - ST LOUIS, MO

    I WAS TRYING TO ADJUST THE SEAT BELT CLIP (MALE PART) ON THE DRIVERS SIDE REAR SEAT BELT. THE CLIP WAS TURNED THE WRONG WAY ON THE SEAT BELT. WHILE TRYING TO ADJUST THE CLIP THE LOWER PART OF THE SEAT BELT CAME APART FROM ITS ANCHOR. I WAS STUNNED AT HOW EASILY THE SEAT BELT DETACHED. I CAME TO THE CONCLUSION AFTER INSPECTING THE BELT THAT THERE WAS NO STITCHING IN THE BELT WHERE IT SHOULD HAVE BEEN SEWN TOGETHER. IT LOOKS LIKE THE MACHINE THAT ATTEMPTED TO SEW THE SEAT BELT HAD NO THREAD IN IT. THE HOLE MARKS AND SEWING PATTERN ARE THERE BUT WITH NO THREAD. NOTE: I AM THE SECOND OWNER OF THE CAR. I PURCHASED THE CAR FROM A FAMILY FRIEND WHO IS A MIDDLE AGED SINGLE PERSON. I DOUBT THE SEAT BELT HAD EVER BEEN USED BY A REAR-SEAT PASSENGER.

    Source: NHTSA WEB SITE