1997 CADILLAC DEVILLE Complaints

CONSUMER STATES THAT BRAKE SYSTEM IS NOT WORKING PROPERLY. DEALER NOTIFIED. *AK *TS

THE HORN ASSEMBLY WAS LOCATED INSIDE THE WHEEL AND WAS COVERED WITH FINE LEATHER, DURING THE WINTER TIME, THE LEATHER BECAME STIFF. THE HORN ONLY ACTIVATED IN THE SUMMER TIME, AND THE LIVED WHERE THE WEATHER WAS COLD MOST OF THE TIME. *AK GM DID NOT AGREE TO HELP REMEDY THE PROBLEM. *SCC *JB

HIGH OIL CONSUMPTION, WAS TOLD BY SERVICE MAN THAT ALL CADILLAC'S HAVE VERY THIN RINGS AND GENERAL MOTORS IS WORKING ON A NEW ONE. BUT THEY WON'T DO ANYTHING ABOUT THE ONES ALREADY OUT.*AK

THE CONSUMER NOTICED THE HEAD LIGHT HAD BURNED OUT, AND WATER WAS INSIDE THE HEAD LIGHT LENS AND IT WAS LOOSE AND ABOUT TO FALL OUT. THE CONSUMER CHECK THE OTHER HEAD LIGHT LENS AND IT TOO WAS LOOSE AND ABOUT TO FALL OUT. *AK THE CONSUMER REPLACED THE HEAD LIGHT AND PLACED DUCT TAPE ON THE LENSES TO KEEP THEM FROM FALLING OUT, THE DEALER WAS AWARE OF THE PROBLEM. *TS *JB

FUEL WAS LEAKING BECAUSE THE FUEL INJECTORS RUPTURED. DEALER NOTIFIED. *AK THE CONSUMER FILLED THE GAS TANK AND RESET THE COMPUTERIZED GAUGE TO 0 MILES PER GALLON AND 0 GALLONS USED, AND HAD DRIVEN APPROXIMATELY ONE MILE. THE NEXT DAY AFTER DRIVING TWO MILES TO THE STORE, HE NOTICED LIQUID POURING OUT FROM THE FRONT OF THE ENGINE. *SCC. THE FUEL RAIL ASSEMBLY LINE FAILED. *JB

CONSUMER'S VEHICLE EXPERIENCE THE SAME DEFECT WITH ITS SERVICE BRAKES AS STATED IN RECALL 97 V 064 000. BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

WHILE DRIVING, THE CONSUMER SMELLED A STRONG GAS ODOR. UPON INSPECTION, THE CONSUMER NOTICED GAS ALL OVER THE VEHICLE'S UNDERBODY. THE DEALER DIAGNOSED THE PROBLEM AS A RUPTURED FUEL RAIL. *JB

BACKING OUT OF PARKING SPACE VEHICLE WOULD NOT STRAIGHTEN OUT OR TURN TO LEFT. DEALER REPLACED POWER STEERING PUMP, BUT PROBLEM CONTINUED. THE, DEALER REPLACED RACK AND PINION, AND PROBLEM DISAPPEARED.*AK

THE CONSUMER PULLED THE VEHICLE OUT OF A PARKING SPACE BUT THE STEERING WHEEL WOULD ONLY TURN TO THE RIGHT. *NLM

THIS IS A COPY OF AN EMAIL I SENT TO CADILLAC. CADILLAC DID RESPOND, HOWEVER, THEY ARE NOT PURSUING THIS ISSUE ANY FURTHER. I HAD A VERY DISTURBING EXPERIENCE THIS PAST SATURDAY EVENING, FEBRUARY 15, 2003. MY WIFE AND MYSELF WENT OUT FOR DINNER AND THE RIGHT FRONT TIRE WENT FLAT. IT WAS ONLY 15 DEGREES OUT AND I DECIDED TO CHANGE THE TIRE MYSELF. I LOOSENED THE LUG NUTS, THEN USING THE FACTORY JACK, RAISED THE CAR, TOOK OFF THE FLAT TIRE, INSTALLED THE SPARE, AND HAND TIGHTENED ALL THE LUGS NUTS. I THEN WENT TO LOWER THE JACK AND AS I STARTED TURNING THE BOLT TO LOWER THE CAR, THE JACK BROKE AND THE CAR FELL. LUCKILY I WAS NOT UNDER THE TIRE OR ANY OTHER PART OF THE CAR. WHEN I PULLED THE JACK OUT FROM UNDER THE CAR, THE SIDES OF THE JACK TORE. IT APPEARS THAT THE JACK WAS MADE OUT OF MATERIAL ABOUT TWICE THE THICKNESS OF SHEET METAL. THE JACK WAS NOT ROBUST ENOUGH TO HANDLE A 4000 LB. CAR. I WAS PARKED ON A LEVEL PARKING LOT WHEN I CHANGED THE TIRE. *JB