2004 CADILLAC DEVILLE Complaints
View complaints related to 2004 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2004 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC DEVILLE- SAN DIEGO, CA
RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY HAS 48,500 MILES ON IT, AND IS ALWAYS PARKED INSIDE A GARAGE. THERE ARE WAY TOO MANY REPORTS OF THIS HAPPENING FOR THE FEDS OR GM NOT TO DO SOMETHING ABOUT THIS FAILURE! *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- MARIETTA, GA
ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL HAVEN'T REPAIRED ANY OF THE WINDOWS. THIS VEHICLE NEEDS TO BE RECALLED TO REPAIR THIS FACTORY DEFECT. THIS ISSUE IS VERY DISCONCERTING, EMBARRASSING AND A NUISANCE. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- MILLERSVILLE, MD
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT STOPPED THE VEHICLE TO RESTART IT AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. ..UPDATED 12-30-13 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- ORANGE BEACH, AL
WHILE TURNING AT LOW SPEED, THE STEERING LOCKED AND THE WHEEL COULD NOT BE TURNED. CONDITIONS WERE WET/RAIN. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST YEAR. MY REGULAR SERVICE MAN HAS CONTACTED GM REGARDING THIS, AND THEY HAVE NO FIX. THIS IS OBVIOUSLY A KNOWN PROBLEM. THIS IS VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- TONOPAH, AZ
MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR LIKE CADILLAC HAVE SO MANY WINDOW PROBLEMS SO NOW THAT I GOT THESE 2 FIXED MY MECHANIC SAYS MAYBE EXERCISE YOUR WINDOWS EVERY TIME YOU GET IN CAR SO I DID THEN IT WAS THE DRIVER SIDE BACK THAT GOT STUCK AND THEN THE OTHER WENT IN A COUPLE OF WEEKS ALL I DID WAS MAKING MY WINDOW S GO UP AND DOWN I LIVE IN THE DESERT ON A DIRT ROAD SO MY WINDOWS NEVER GO DOWN AT 250 DOLLARS PER WINDOW THAT REALLY NEEDS TO BE LOOKED INTO. SO NOW I WILL NEVER ROLL MY WINDOWS DOWN AGAIN I HAVE TAPE OVER THE BUTTONS SO THAT NO ONE WILL USE THEM. *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC DEVILLE- MILLERSVILLE, MD
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, WHEN SHE BEGAN TO SHIFT GEARS THE STEERING WHEEL BEGAN TO FUNCTION AT A MINIMUM. THE FAILURE OCCURRED WHEN THE CONTACT MADE A LEFT TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WAS 25,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- NICEVILLE, FL
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING UT REGISTERED NO TROUBLE CODES. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- HOUSTON, TX
CAR WOULD NOT STEER TO RIGHT IN RAIN. DIFFICULT TO TURN STEERING WHEEL ESPECIALLY TO THE RIGHT. ONLY AFTER STOPPING COULD I TURN THE VEHICLE TO THE RIGHT W/O CONSIDERABLE DIFFICULTY. MY WIFE HAD COMPLAINED ABOUT THIS BEFORE BUT I DID NOT THINK IT WAS LIKE THIS. THE DEALER TOLD MY WIFE THEY HAVE THIS PROBLEM. IF SO IT IS GOING TO GET SOMEONE KILLED. THE CAR IS AN 04 MODEL AND HAS JUST OVER 51,000 MILES. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- MARYVILLE, MO
VEHICLE OVERHEATED, ENGINE WENT INTO PROTECT MODE, DRIVER INFO CENTER DIRECTED ME TO SHUT DOWN VEHICLE, I PULLED OFF TO THE SIDE OF THE ROAD PROMPTLY AND SHUT VEHICLE DOWN. I WAITED FOR 15 MINUTES, TURNED IGNITION TO ON POSITION, AND IT READ IT WAS COOLED DOWN ENOUGH TO DRIVE. I TOOK OFF ONTO THE ROAD AGAIN, A HALF A MILE LATER, I HAD TO DO THE SAME THING. I WAITED 30 MINUTES FOR A SOME ONE TO MEET ME AT THE LOCATION, THIS PERSON RESTARTED THE VEHICLE AND DROVE IT 2 MILES TO MY HOUSE, WHERE IT OVERHEATED AGAIN IN THE DRIVEWAY. AFTER REPLACING THE WATER PUMP, BELTS, THERMOSTAT, AND RADIATOR, IT WAS DISCOVERED THAT THE HEAD BOLTS WERE INDEED WHAT WAS CAUSING THE VEHICLE TO OVERHEAT. THE MECHANIC FOUND THAT THEY WERE AT THE INCORRECT TORQUE AND THAT THERE WAS COMBUSTION CHEMICALS IN THE COOLING SYSTEM. I NOW AM REPLACING THE GASKETS, BOLTS, AND MAY HAVE TO GET THE HEADS MACHINED, BUT WORK HAS NOT BEEN COMPLETED ON THE VEHICLE AS OF YET. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- CITRUS HEIGHTS, CA
ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR
Source: NHTSA WEB SITE