1997 CADILLAC DEVILLE Complaints
View complaints related to 1997 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 1997 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
1997 CADILLAC DEVILLE- LAS VEGAS, NV
1997 CADILLAC DEVILLE HAS INTERMITTENT TRACTION CONTROL ACTIVATION. DEALER COULD NOT FIND THE PROBLEM. THEY STATED THAT THEY COULD REPLACE WIREING HARNESS AT A COST OF $600 BUT DID NOT KNOW IF IT WOULD SOLVE THE PROBLEM. THEY STATED THAT SOMETIMES IT DOES AND AT OTHER TIMES IT DOES NOT. INFORMED THEM OF A RECALL ON ABS SYSTEM AND CADILLAC HQ. HAS NEVER HEARD OF IT. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- WOLCOTT, NY
WHILE DRIVING VEHICLE WILL VIBRATE. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY ALL FOUR TIRES BEING OUT OF ROUND. THEY HAD HIGH SPOTS IN THEM. THESE ARE 70,000 MILE TIRES. NOT ORIGINAL EQUIPMENT.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 CADILLAC DEVILLE- SEGUIN, TX
THIS COMPLAINT IS IN REGARDS TO THE FAILURE OF THE BRAKE SYSTEM ON A 1997 CADILLAC. WHE THE SYSTEM FAILED THE VEHICLE WAS UNABLE TO PERFORM AN EMERGENCY STOP. THERE WAS NO BACKUP SYSTEM UNDER THIS CONDITION. AT A LITTLE LESS THAN 90,000 MILES THE BRAKES FAILED. THERE WAS NO BACKUP. WHEN THE PEDAL WAS DEPRESSED IT WOULD BLEED DOWN UNTIL IT BOTTOMED OUT. IT WAS DURING THE 2002 HOLIDAY SEASON AND I WAS UNABLE TO GET THE CAR SERVICED. I INVESTIGATED THE PROBLEM AND FOUND IT TO BE A BRAKE LINE IN THE LEFT REAR WHEEL WELL HAD A HOLE RUBBED IN IT. IT WAS OBVIOUS THAT THIS PROBLEM WAS THE RESULT OF POOR DESIGN AND DUE TO THE POINT OF FAILURE CAUSED THE ENTIRE BRAKE SYSTEM TO FAIL. I REPAIRED THE LINE WITH A SPLICE. I CALLED THE CADILLAC DEALER IN SAN ANTONIO, TX AND WAS TOLD THERE WAS NO SERVICE BULLETIN, HOWEVER THE SERVICE MANAGER SAID THAT THEY HAD SEEN THIS PROBLEM IN THE PAST AND REFERRED ME TO CUSTOMER SERVICE. CUSTOMER SERVICE SAID THERE WERE NOT ANY SERVICE BULLETINS RELATED TO THIS PROBLEM. I HAVE PHOTOGRAPHS OF THE BRAKE LINE AREA WHERE THE HOLE WAS CREATED. IF YOU ARE INTERESTED PLEASE LET ME KNOW. THE PROBLEM APPEARS TO HAVE BEEN THE RESULT OF POOR DESIGN IN THE ROUTING OF THE REAR BRAKE LINE AND I WOULD SUSPECT THAT THE SAME PROBLEM WOULD OCCUR ON LIKE MODELS. MY INTEREST IN REPORTING THIS INCIDENT IS TO HOPEFULLY PREVENT ACCIDENTS RESULTING FROM THIS FAILURE OCCURRING ON ANOTHER VEHICLE. REGARDS, DAVID MASON
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- SPRINGFIELD, MA
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING OIL IS LEAKING FROM THE VEHICLE AND CAUSING THE CONSUMER TO REFILL MORE THEN OFTEN. CAUSE IS UNKNOWN. DEALER NOTIFIED. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 CADILLAC DEVILLE- OAKVILLE, CT
NHTSA#8209-97-V-064-000 GM ABS. THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE TRACTION: CONSUMER STATES WHILE DRIVING THE VEHICLE AND APPLYING THE BRAKE GOT NOISE AND VIBRATION. DEALER REPLACE THE CONTROL MODULE AND COST $2.000. THIS VEHICLE WAS UNDER THE MANUFACTURER RECALL AND WON'T HONOR BECAUSE PASS ALLREADY 5 YEARS. PLEASE PROVIDE FURTHER INFORMATION. MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
1997 CADILLAC DEVILLE- SHARON, WI
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE TURN SIGNAL WILL NOT GO ON. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 CADILLAC DEVILLE- GREENSBORO, NC
1997 CADILLAC DEVILLE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769735
Source: CONSUMER LETTER -
1997 CADILLAC DEVILLE- CANTON, NY
AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- TIPP CITY, OH
THE LENS ON THE HEADLIGHT LAMPS ARE LOSING THE GLUE, CAUSING THE HEADLIGHT LENS TO FALL OUT OF PLACE. THE CONSUMER CONTACTED THE DEALER, AND THEY WERE NOT WILLING TO DO ANYTHING. *AK THE CONSUMER STATES THAT ON THE RIGHT HEADLIGHT HOLDING THE 11 BY 7 INCH LENS FAILED CAUSING THE LENS TO COME OFF WHILE DRIVING AT 60 MPH. *SCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 CADILLAC DEVILLE- EDMOND, OK
CONSUMER STATES AIR CONDITIONING WASN'T COOLING. DEALER FOUND COMPRESSOR HAD FAILED. CONSUMER IS CONCERNED THAT COMPRESSOR FAILED WITH ONLY 26,383 MILES ON VEHICLE. *TT
Source: CONSUMER LETTER