2004 CADILLAC DEVILLE Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $1,000 WOULD BE AT THE OWNER'S EXPENSE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED ALL THREE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT IF HE HAD TAKEN THE VEHICLE TO BE REPAIRED AT THE DEALER THEY MORE THAN LIKELY WOULD HAVE ASSISTED WITH THE COST OF REPAIRS. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/11*LJ

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE E NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. THIS LATEST POWER STEERING FAILURE TOOK PLACE TODAY, SEPTEMBER 7, 2011. *TR

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. *TR

2004 CADILLAC DEVILLE STEEERING FAILS IF RAINING OR CAR IS DRIVEN THROUGH STANDING WATER. 6 MONTHS AGO I WAS MAKING A RIGHT TURN DURING A RAIN STORM AND THE STEERING FAILED. I HAD TO USE EXCESSIVE FORCE TO KEEP TURNING THE CAR. I ALMOST HIT A MINIVAN BROADSIDE. THIS NOW HAPPENS EVERY TIME IT RAINS OR THERE IS WATER ON THE ROAD. MY CADILLAC DEALER SAID ITS A DESIGN FLAW THAT CANNOT BE FIXED AND REFUSED TO OFFER ANY HELP OTHER THAN TO OFFER TO SELL ME A BUICK. I HAVE CONTACTED GM/CADILLAC WITH NO RESULTS. I HAVE HAD MANY NEAR MISSES WHEN THE STEERING FAILS AT RANDOM IN WET WEATHER. THIS DEFECT IS GOING TO CAUSE A CRASH. IT IS SHOULD BE FIXED BY CADILLAC IN A RECALL ASAP. I WILL NOT ALLOW ANYONE TO DRIVE THIS CAR DURING WET WEATHER. A AMALLER PERSON WILL NOT HAVE THE MUSCLE TO CONTROL THE CAR AT ANY SPEED ABOVE 5 MPH. *TT

BAD RIMS CAUSE LOW TIRE PRESSURE, TIRE DEALERS (MULTIPLE) STATE THAT THIS IS KNOWN PROBLEM WITH GM RIMS. OCCURS CONSTANTLY AND CAN LEAD TO PREMATURE TIRE FAILURE. THIS PROBLEM HAS OCCURRED SINCE VEHICLE WAS PURCHASED AND DEALERS WERE NEVER ABLE TO REPAIR. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHENEVER IT RAINED, THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WHEN HE ATTEMPTED TO TURN THE WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT FOUND NO FAILURE WITHIN THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

STEERING FAILS IN RAIN. WHAT ELSE IS THERE TO SAY, COMPLETE INABILITY TO AVOID AN ACCIDENT OR MAKE A TURN DURING RAIN OR WET CONDITIONS. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED???? APPARENTLY MANY, MANY OTHERS HAVE HAD THE SAME PROBLEM AND CADILLAC IS UNWILLING TO MAKE GOOD ON THE PROBLEM AND/OR THE DOT HAS NOT STEPPED UP TO ADDRESS THE SITUATION EITHER. WHO IS TAKING CARE OF WHO???

I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO ADMIT THERE IS A PROBLEM AND UNWILLING TO OFFER ANY COMPENSATION TOWARD THE REPAIRS. I AM WAITING FOR THE OTHER TWO TO FAIL. RELATIVE HAS A 2003 DEVILLE AND HAS HAD THREE WINDOWS REPAIRED ALREADY. I FEEL THAT THIS IS A SAFETY ISSUE AND A RECALL IS IN ORDER, NOW! *TR

REAR PASSENGER WINDOW MADE A POPPING NOISE AND THE WINDOW FELL INTO THE DOOR AND WOULDN'T RAISE BACK UP. SECURE WINDOWS ARE A VERY IMPORTANT PERSONAL SAFETY ISSUE, AND THIS COULD BE VERY DANGEROUS SITUATION IF ONE IS DRIVING IN INCLEMENT WEATHER. *TR