2004 CADILLAC DEVILLE Complaints

DURING RAINY WEATHER OR HIGH HUMIDITY, THE STEERING ON MY 2004 CADILLAC FAILS. THIS HAS CAUSED SEVERAL NEAR-COLLISIONS. THE CADILLAC DEALER TOLD ME THAT THIS IS A DESIGN DEFECT ON THIS MODEL. SOMETHING MUST BE DONE BEFORE I OR SOMEONE ELSE GETS HURT OR KILLED! *TR

EVERY TIME I DRIVE DURING RAINY WEATHER, THE POWER STEERING OF MY 2004 CADILLAC DEVILLE MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE. WHEN THE BELT GETS WET OR MOIST, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE POWER STEERING PUMP TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE REPETITIVE FAILURE OF THE POWER STEERING SYSTEM. THIS IS A RECURRING PROBLEM AND HAS HAPPENED AGAIN TODAY THREE TIMES. PLEASE INSTRUCT GENERAL MOTORS TO CORRECT THIS SERIOUS SAFETY HAZARD BEFORE SOMEBODY GETS KILLED OR IS SERIOUSLY INJURED. *TR

OVER THE COURSE OF THE LAST 8-MONTHS MY 2004 CADILLAC DTS WINDOWS' MOTOR (FRONT AND REAR, LEFT AND RIGHT) FAILED TO RAISE THE WINDOWS AFTER THEY HAD BEEN LOWERED. ONE WINDOW AT A TIME. THIS IS A PROBLEM ON THIS MODEL YEAR (2004). MANY OTHERS HAVE HAD THE SAME INCIDENT. I AM LUCKY IN THAT I HAD A WARRANTY IN EFFECT. *TR

THE POWER WINDOWS IN MY 2004 DEVILLE ONE WINDOW PER YEAR HAS JUST GONE BAD THE MOTOR FOR THE POWER WINDOW HAD TO BE REPLACED AND IT HAS COST ME $300.00 PER WINDOW. SO FAR THREE WINDOWS HAVE GONE OUT AND I AM NOW WAITING FOR THE FOURTH AND HOPEFULLY FINAL WINDOW TO GO OUT AT A COST OF $1,200.00. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. ON AUGUST 22, 2008, THE CONTACT INSERTED THE KEY INTO THE IGNITION AND THE AIR BAGS SUDDENLY DEPLOYED. THE DEPLOYMENT MADE A LOUD BANG THAT STARTLED HIM AND HIS WIFE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND FILED A REPORT. THE CONTACT'S WIFE SUSTAINED BRUISES ON HER BODY AND FACE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIR. SINCE THE REPAIR, ALL OF THE OTHER WARNING LIGHTS ARE ILLUMINATED ON THE INSTRUMENT PANEL. HIS WIFE IS SCARED TO DRIVE THE VEHICLE. THEY SPOKE WITH THE CADILLAC MANUFACTURER, BUT THEY DID NOT SEEM TO CARE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS PARKED OVERNIGHT IN THE CONTACT'S GARAGE. THE FAILURE MILEAGE WAS 21,743. UPDATED 10/14/08 *BF THE REAR DRIVER WINDOW WAS INOPERATIVE. UPDATED 10/15/08. *JB

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHEN THE CONTACT ROLLED DOWN THE REAR PASSENGER WINDOW, IT WOULD NOT COME BACK UP. PRIOR TO THE FAILURE, BOTH THE FRONT DRIVER AND PASSENGER WINDOWS EXPERIENCED THE SAME FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 16,800 AND FAILURE MILEAGE WAS 13,000.

I OWN A 2004 CADILLAC DEVILLE. EVERY TIME I DRIVE THROUGH IN HEAVY RAIN OR THROUGH STANDING WATER IN THE ROAD, THE POWER STEERING MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL QUICKLY. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE WHICH DIRECTS WATER FROM THE ROAD TO THE BELT WHICH DRIVES THE FAN, ALTERNATOR AND THE POWER STEERING PUMP. WHEN THE BELT GETS SOAKED WITH WATER, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE SYSTEMS CONNECTED TO THE BELT TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE POTENTIAL FAILURE OF THE POWER STEERING SYSTEM. *TR UPDATED 05/06/09.*JB

AFTER SHORT LOCAL DRIVE OF ABOUT 20 MILES, I STOPPED FOR GAS AND FILLED MY TANK. I WAS ALONE IN VEHICLE, NO PASSENGER, AND WHEN I RESTARTED MY CAR I SMELLED SOMETHING BURNING. IN SECONDS, I OBSERVED WHITE SMOKE POURING OUT OF PASSENGER SEAT BELT RETRACTOR. THE CAR IMMEDIATELY FILLED WITH SMOKE. I EXITED CAR AND RAN AROUND CAR AND OPENED BOTH PASSENGER SIDE DOORS LETTING SMOKE OUT. THE SMOKE WAS STILL COMING OUT AND I WAS STILL PARKED AT GAS PUMP, SO I LEFT THE DOORS OPENED, GOT BACK IN THE CAR AND MOVED IT TO A SAFER PLACE. BY THE TIME I HAD MOVED THE CAR, THE SEAT HAD STOPPED BURNING, SO I WAITED A FEW MINUTES AND DROVE THE CAR HOME ABOUT FIVE MILES. THE CAR HAD AN UNBELIEVABLE BAD SMELL IN IT THAT BURNED MY EYES AND GAVE ME A HEADACHE. I TOOK THE CAR TO MY LOCAL GM DEALER AND THEY REPAIRED THE SEAT BY REPLACING THE LUMBAR SWITCH AND SWITCH HOLDER UNDER WARRANTY. MY CONCERN IS THAT IF THIS SEAT COULD CATCH FIRE WITHOUT ANYONE EVEN SITTING IN IT, THEN THE DRIVERS SEAT WOULD EVEN BE MORE AT RISK. MY OTHER CONCERN IS THAT IF THIS FIRE HAD STARTED WHILE DRIVING THROUGH A CITY, THE SPEED AT WHICH THE CAR FILLED WITH SMOKE WOULD HAVE MADE IT EXTREMELY DANGEROUS GETTING SAFELY OFF THE ROAD. MY DEALER TRIED TO ASSURE ME THAT IT HAD NOT HAPPENED BEFORE AND IT WOULD BE VERY UNLIKELY TO HAPPEN AGAIN. I STILL DO NOT TRUST THIS VEHICLE AND I WILL MOST LIKELY TRADE IT IN BUT I THINK THIS PROBLEM SHOULD BE RESEARCHED BY SOMEONE OTHER THAN A GM DEALER. I'M CERTAIN PARTS ARE NO LONGER AVAILABLE. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE DEALER WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, A LEAKING GASKET WAS DISCOVERED COMING FROM THE BOTTOM PART OF THE ENGINE. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/04/08. *LJ

L REAR BRAKE ON 04 CADILLAC DEVILLE STARTED SMOKING AND EMITTING STRONG ODOR. HAD CAR TOWED TO DEALERSHIP FOR WARRANTY REPAIR. DEALERSHIP CALLED ME TO ADVISE THAT THIS WOULD NOT BE COVERED BY WARRANTY SINCE BRAKES ARE A NORMAL MAINTENANCE ITEM. QUOTED ME A PRICE OF $433.00 & ASKED IF THEY SHOULD GO AHEAD W/ REPAIRS< I RESPONDED THAT I'D PICK THE CAR UP & TAKE IT ELSEWHERE, THEY RESPONDED THAT IT WOULD NOT BE SAFE TO DRIVE,SO I AUTHORIZED THE REPAIR.SERVICE PERSON STATED THAT EMERGENCY BRAKE S/B SET FREQUENTLY OR THE CABLE WILL SEIZE.J I HAVEN'SEEN ANYTHING IN THE OWNERS MANUAL STATING THAT EMERGENCY BRAKE S/B SET FREQUENTLY. I'VE OWNED MANY AUTOS AND DON'T RECALLEVER SETTING THE EMERGENCY BRAKE,YET HAVE NEVER EVER HAD THE BRAKES SEIZE UP. SERVICE PERSON ALSO STATED THAT THIS HAPPENS OFTEN WITH DEVILLES. *TR