1998 CADILLAC DEVILLE Complaints

A VERY SEVER VIBRATION OCCURES WHEN THE BRAKES ARE APPLIED. DEALER HAS TURNE ROTORS 3 TIMES BUT THE PROBLEM RETURNS AFTER 4-5 MONTHS. IT HAS NOW GOTTEN TO THE POINT I AM CONCERNED THE BRAKES WILL TOTALLY FAIL. *AK

WITHIN 30 MILES OF SERVICE AIRBAG LIGHT COMING ON THE DRIVERS SIDE {DOOR} AIR BAG DISCHARGED PUSHING THE DRIVER SIDE WAYS, ALTHOUGH HELD IN PLACE BY SEAT BELT SYSTEM.RESULTING INJURIES ARE STILL UNDERGOING THERAPY/EVALUATION. LACK OF RESPONSE FROM CADILLAC TO DIAGNOSE CAUSE NOW EXCEEDS 5 MONTHS. *AK

I PUT MY SON'S CAR SEAT IN THE BACK OF MY MOTHER IN-LAWS 1998 CADILLAC DEVILLE (VIN GM [XXX]) AND BOTH OF THE MIDDLE SEAT BELTS IN THE BACK SEATS PULLED OUT COMPLETELY! I REMOVED THE SEAT TO FIND OUT THAT THE NUTS THAT HOLD THE SEAT BELTS ON WERE NEVER INSTALLED. THE NUTS LAID UNDER THE SEAT, OBVIOUSLY NEVER EVEN PUT ON THE BOLTS! THE ONLY THING HOLDING THE SEAT BELTS ON THE BOLTS WAS THE METAL ROD ("W" SHAPE) IN THE BACK SEAT (PART YOUR BACK LEANS UP AGAINST) OVERLAPPED THE BOLT AND THE STEEL PLATES THE SEAT BELTS ARE ATTACHED TO. I AM AN ASSOCIATE PROFESSOR FOR THE UNIVERSITY OF NORTH DAKOTA AND I TEACH PRODUCT SAFETY & LIABILITY. I HAVE CONTACTED CADILLAC'S CUSTOMER SERVICE LINE. I HAVE BEEN TOLD THAT A LOT OF THE TIMES THE NUMBER OF COMPLAINTS USUALLY YIELDS A FURTHER LOOKING INTO THE PROBLEM. I KNOW HOW INDUSTRY WORKS! THE BEAN COUNTERS IMMEDIATELY DETERMINE IF IT WILL COST MORE TO FIX THE PROBLEM OR PAY THE CLAIMS! I WANT TO SEE TO IT THAT THE PROBLEM IS INVESTIGATED TO DETERMINE IF THIS IS AN ISOLATED INCIDENT OR A MAJOR MISTAKE IN MANUFACTURING THE PRODUCT. HOW CAN I BE GUARANTEED THAT I WILL FIND OUT HOW THIS MISTAKE OCCURRED? HOW CAN I BE GUARANTEED THAT CADILLAC WILL TAKE EVASIVE ACTION TO DETERMINE IF THIS PROBLEM IS OUT THERE AND I AM THE FIRST PERSON TO REPORT THIS PROBLEM. I WANT TO SEE TO IT THAT NO ONE IS INJURED WHEN THIS PROBLEM HAS BEEN DISCOVERED! I AM THOROUGHLY DISGUSTED AT WHAT I FOUND AND THE POTENTIAL FOR CHILD DEATH IS HIGH SHOULD SOMEONE BE IN AN ACCIDENT WITH A CHILD IN THE BACK SEAT BUCKLED INTO THE MIDDLE OR SIDE OF THE CAR. I WANT TO BE CONTACTED PERSONALLY OVER THE PHONE REGARDING THIS ISSUE! MY PHONE NUMBER AT WORK IS[XXX] EXT. [XXX] AND MY NUMBER AT HOME IS [XXX]. MY NAME IS [XXX] AND I JUST WANT EVIDENCE TO PROVE THAT THIS WILL NOT HAPPEN TO ANYONE ELSE THAT OWNS A VEHICLE MANUFACTURED WITH THIS TYPE OF VEHICLE. THANK YOU FOR YOUR IMMEDIATE RESPONSE TO THIS SERIOUS DEFECT NOTED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

WHILE DRIVING IN THE NEIGHBORHOOD CAME TO A COMPLETE STOP. UPON PULLING OUT ONTO THE ROAD DRIVER SIDE AIRBAG DEPLOYED. WAS NOT HIT BY ANYTHING. CONTACTED DEALER, AND HAD THE VEHICLE TOWED. *AK

WHILE DRVING VEHICLE WANDERS FROM SIDE TO SIDE WHICH COULD LEAD TO LOSS OF CONTROL. ALSO, THE DASH COMPUTER HAD TO BE REPLACED AND ROTORS NEED REPLACING. *AK *ML

FRONT PASSENGER SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. YH (FALSE DEPLOYMENT)

CAR IS FLOATING, SWAYING AND BOUNCING ON THE OPEN HIGHWAY. I'VE HAD A LOT OF WORK DONE TO THE VEHICLE, THE RIGHT STRUT AND STRUT MOUNT HAVE BEEN REPLACED 3 TIME, WITHIN A YEAR. THESE TWO PARTS KEEP BREAKING AND GETTING REPLACED. NOW I'M HAVING PROBLEMS WITH THE CAR DRIVING SLOPPY, SWAYING AND FLOATING ALL OVER THE ROAD. I HAVE BROUGHT IT TO TWO DIFFERENT DEALSHIPS FOR THIS PROBLEM AND NOTHING HAS BEEN DONE. THEY ARE SAYING THAT ITS NORMAL FOR THIS CAR TO HANDLE THE WAY IT DOES...I FIND THAT HARD TO UNDERSTAND SINCE THE CAR DIDN'T HAND OR DRIVE THE WAY IT IS SINCE ALL THESE REPAIRS HAVE BEEN PREFORMED. ALSO, THEY HAD TO REPLACE THE RACK AND PINON (POWER STRERRING ASSY). I AM TOTALLY SCARED OF DRIVING THIS CAR IN FEAR OF GETTING INTO AN AUTOMOBLIE ACCIDENT. THIS CAR HAS SERIOUS SUSPENSION PROBLEMS AND NO ONE WANTS TO FIX THIS PROBLEM. *AK

THE DESIGN OF THE AIR INTAKE MANIFOLD ALLOWS WATER TO BE DRAWN INTO THE ENGINE, WHENEVER THE VEHICLE PASSES THROUGH MORE THAN ONE FOOT OF WATER, WHICH CAUSES VEHICLE TO SHUT DOWN. *CJ

WINDSHIELD WIPERS CONSTANTLY CHATTER,DEALER SAYS LIVE WITH IT. TRIED NEW BLADES, INSERTS ETC MANY TIMES , NO HELP. TO THIS DATE THEY STILL CHATTER WHEN IT IS RAINING. CAR IS UNDER WARRANTY TO 6 YRS AND 60000 MILES. NO SATISFACTION FRON DEALER. NO RESPONSE FROM MANYFACTURER WHEN COMPLAINT WAS FILED MONTHS AGO. *AK

PE99061, PASSENGER,S "SIDE DOOR AIRBAG" DEPLOYED UNEXPECTEDLY WHILE DRIVING, CAUSING INJURIES TO THE PASSENGER. DEALERR COULD NOTT DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK