2004 CADILLAC DEVILLE Complaints

(1) ANGLE PARKING IN FRONT OF JEKYLL ISLAND PHARMACY (2) CAR ACCELERATED, CROSSED 12' SIDEWALK, CRASHED THRU GLASS WINDOW FRONT AND SKIDDED 12' TO FINAL STOP INSIDE PHARMACY. (3) CAR WAS REPAIRED AT COST OF $11,518.46 PAID BY INSURANCE. CADILLAC DIVISION OF GENERAL MOTORS WAS NOTIFIED, WITHOUT ANY RESPONSE. CADILLAC DEALER IN BRUNSWICK, GEORGIA, AND DEW CADILLAC IN PINELLAS PARK, FLORIDA VOWED THAT "SUDDEN ACCELERATION" WAS IMPOSSIBLE BECAUSE THE COMPUTER DID NOT INDICATE "ANY" PROBLEMS. HOWEVER, DEW CADILLAC DID REPLACE THE THROTTLE ASSEMBLY WITHOUT CHARGE OR EXPLANATION.

DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES FOR SERVICE, HOWEVER THE PROBLEM REMAINS. THE DEALERSHIP ALIGNED THE FRONT END FOUR TIMES AND REPLACED A STEERING GEAR.

THERE SEEMS TO BE A WIRING PROBLEM WITH MY VEHICLE I BELIEVE THE MANUFACTURER IS AWARE AND IS IGNORING THE PROBLEM, I HAVE HEARD OF VEHICLE FIRES ON THIS PARTICULAR MODEL (CADILLAC DEVILLE 2004) THE FUSES SEEM INADEQUATE AND BLOW FREQUENTLY ON EQUIPMENT SUCH AS CRUISE CONTROL DAYTIME RUNNING LIGHT AND CIGARETTE LIGHTER. *NM

WHEN THE WEATHER IS RAINY AND ROADS ARE WET THE STEERING LOCKS UP IN A CURVE OR MAKING A REGULAR RIGHT TURN FOR ABOUT 3-5 SECONDS AND CONTINUES MOVING BUT CANNOT BE CONTROLLED DURING THAT TIME WHICH IS AN OPPORTUNITY FOR AN ACCIDENT. THE CAR EMITS A LOUD SHRILL SOUND. THIS HAPPENED THE FIRST FEW TIMES IN NOVEMBER 2005 AND BRANDON CADILLAC REPLACE THE POWER STEERING PUMP. FLORIDA RAINY SEASONS ENDS IN DECEMBER AND STARTS AGAIN IN JUNE, THEREFORE THE PROBLEM IS RECURRING. *JB

DT*: THE CONTACT STATED AFTER OWNING THE VEHICLE FOR 45 DAYS THE ELECTRICAL SYSTEM FAILED. ALL DASH BOARD LIGHTS COMPLETELY WENT OUT WITHOUT WARNING, THE DOOR LOCKS OPENED AND CLOSED INTERMITTENTLY. THE VEHICLE HAS BEEN SEEN BY THE DEALER A TOTAL OF 11 TIMES AND IS CURRENTLY IN THE SHOP. THE DEALER MADE UNDETERMINED REPAIRS EACH TIME AND THE PROBLEM ALWAYS RETURNS. SPEED HAS NEVER BEEN A FACTOR IN THE ELECTRICAL FAILURE, AS IT OCCURS AT A VARIETY OF SPEEDS.

1. DRIVING 2004 CADILLAC DHS, IN RUSH HOUR TRAFFIC 7 JAN 06 ON FRIDAY, 2. COMPLETE BRAKE FAILURE. ONLY THROUGH DIVINE INTERVENTION WAS THERE NOT A ACCIDENT! 3. VEHICLE WAS TOWED TO DEALER, BROKEN PART REPLACED. WITHOUT USE OF MY AUTO UNTIL TUESDAY. (NOTE, THE GM ROAD SERVICE OPERATOR MADE THE COMMENT "THAT USUALLY THEY TALK WITH RELATIVES OF THE DRIVER, WHEN THIS HAPPENS BECAUSE OF THE RESULTS OF THE FAILURE) I CAN SUPPLY THE PART NUMBER THAT FAILED. JUST NOT AT THIS MOMENT. I ALL SO THINK THAT THIS PART IS USED ACROSS GMS FLEET, NOT JUST IN THE CADILLAC! *NM

DT*: THE CONTACT STATED WHILE BACKING OUT A PARKING SPOT, THE VEHICLE SHOT OUT WITH THE BRAKE PEDAL APPLIED AND HIT A CONCRETE POST. THE CONTACT THEN PUT THE VEHICLE IN DRIVE AND THE VEHICLE SHOT FORWARD. THE BRAKE PEDAL WAS DEPRESSED A FEW TIMES AND THE VEHICLE WAS DRIVEN HOME. THERE WAS MINOR DAMAGE TO THE REAR FENDER AND THE FRONT DRIVER SIDE DOOR AND HEADLIGHT. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY WERE UNABLE TO DETERMINE A PROBLEM. THE MANUFACTURER SENT A REPRESENTATIVE WHO WAS ALSO UNABLE TO DETERMINE A PROBLEM. UPDATED 4/6/2006 - *NM

DT: THE CONTACT S OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO WARNING INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONTACT STATED THE FRONT END OF THE VEHICLE COMPLETELY BURNED. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE SERVICE DEALER. THE SERVICE DEALER WANTED THE CONSUMER TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP TO DETERMINE THE CAUSE OF FIRE. THE CONSUMER HAS CONTACTED THE MANUFACTURER OF THE VEHICLE. *AK *JB

DT: LEASED VEHICLE HAS STOPPED FOR NO REASON 3 TIMES IN TRAFFIC. NO INDICATION OF PROBLEMS, NO DASHBOARD LIGHTS LIT BEFORE VEHICLE STOPPED. THE VEHICLE JUST STOPPED DEAD COLD WITH NO WARNING. CONSUMER HAS BEEN IN CONTACT WITH DEALER 3 TIMES AND TAKEN THE CAR IN FOR SERVICE, THE DEALER COULD NOT FIX THE VEHICLE, AND THE VEHICLE HAS A VEHICLE DATA RECORDER ON BOARD. THAT STILL HAS NOT HELPED AND PROBLEM STILL HAS NOT BEEN FIXED. MADE A COMPLAINT TO THE BBB. GM CUSTOMER SERVICE AND THEY DENIED THE CONSUMER'S COMPLAINT. THE CONSUMER HAS EVERY PRINTOUT FROM THE DEALER THAT STATES THE PROBLEMS. THE CAR HAS A PATTERN OF PROBLEMS. *NM *NM

DT: CONSUMER STATES: TURNED ON IGNITION AND CAR ACCELERATED ON ITS OWN. HAD TO PUSH PEDAL ALL THE WAY TO THE FLOOR. BARELY GOT IT TO STOP. THOUGHT AT FIRST THAT PEDAL WAS STUCK. GOT THE VEHICLE TO STOP BY TURNING OFF THE IGNITION. *AK