1997 CADILLAC DEVILLE Complaints
View complaints related to 1997 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 1997 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 CADILLAC DEVILLE- MEMPHIS, TN
I LEASED THIS CAR IN JANUARY OF 1997. THIS YEAR I PURCHASED THE CAR. BEFORE THE WARRANTY EXPIRED, I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THAT THE CAR BE GIVEN AN OVERALL INSPECTION BECAUSE OF THE PENDING EXPIRATION OF THE WARRANTY. I WAS TOLD EVERYTHING WAS OK . THE WEATHER BEGAN TO WARN UP AND NOTICE SOMETHING WAS WRONG WITH THE AIR.I TOOK THE CAR BACK TO THE DEALER AND WAS TOLD THAT THE COMPESSOR WAS GONE. I CALLED GENERAL MOTORS IN DETROIT. THEY TOLD ME I WOULD HAVE TO WORK SOMETHING OUT WITH THE DEALER. I GOT A SECOND OPINION FROM GRAMMERS AUTOMOTIVE REPAIR (901-373-3072) THEY TOLD ME THE COMPRESSOR HAD TO BE REPLACED. THEY SUGGESTED THAT I GO BACK TO THE DEALER. THAT I WOULD PROBABLY GET A BETTER REPLACEMENT PRICE FROM THEM. CADILLAC OF MEMPHIS REPLACED THE COMPRESSOR FOR $ 393.89. AFTER THEY REPLACED THE COMPRESSOR, I HAVE FOUND THREE OTHER OWNERS OF CADILLACS WILL FAIL COMPRESSORS THAT OCCURRED SHORTLY AFTER THE WARRANTIES HAD EXPIRED. I CONTACTED DELPHI AUTOMOTIVE SYSTEMS, THE MAKER OF THE COMPRESSOR. THE LETTER WAS SENT CERTIFIED IN JUNE. I DON'T UNDERSTAND WHY THESE COMPRESSORS ARE FAILING IN CARS IN WHICH THE WARRANTIES HAVE JUST EXPIRED. I WAD TOLD AT CADILAC OF MEMPHIS THAT THINGS LIKE THIS JUST HAPPEN. I WAS TOLD THAT SOME STANGE THINGS GO ON IN THAT SERVICE DEPARTMENT AT CADILLAC OF MEMPHIS. THEY ARE THE ONLY CADILLAC DEALER IN THIS AREA. YOUR ATTENTION REGARDING THIS MATTER IS GREATLY APPRECIATED.
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- OCALA, FL
FUEL TANK SENSOR CAUSES AN INCORRECT INDICATION OF THE LEVEL OF FUEL LEFT IN THE FUEL TANK. WHEN THE TANK IS APPROXIMATELY HALF FULL, THE SENSOR BECOMES ERRATIC AND SHOWS VARIOUS FUEL LEVELS. I WOULD CONSIDER THIS A SAFETY ISSUE BECAUSE OF THE INCORRECT LEVELS OF FUEL REMAINING IN THE TANK BEING INCORRECTLY DISPLAYED. A DRIVER COULD THINK THAT THERE IS A FULL TANK LEFT BUT RUN OUT OF GAS IN A BUSY TRAFFIC AREA AS ONE EXAMPLE. *AK
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- LADY LAKE, FL
CONSUMER NOTICED CONSIDERABLE PULSING OF THE BRAKE PEDAL WHEN SLOWING DOWN OR STOPPING. NLM
Source: CONSUMER LETTER -
1997 CADILLAC DEVILLE- WADE, NC
THE LAST THREE YEARS, THE GAS GUAGE IN THE VEH. REGISTERS APPROXIMATELY 4 GAL, A WHILE LATTER ITS BACK UP TO FULL, AND GOES UP AND DOWN, YOU GET ABOUT 10 GALLONS OF GAS THE GUAGE SHOWS FULL, AND THEN YOU DRIVE A WHILE THE GUAGE GOES DOWN TO 8 GAL. THIS IS CONSTANT. WE HAVE REPORTED THIS PROBLEM TO A CADILLAC DEALLER HERE IN NC AND THEY KEEPS TELLING US THERE IS NOTHING WRONG WITH THE GAS TANK. I HAVE TAKEN THIS CAR FOR THIS PROBLEM THREE TIME AND THEY KEEP TELLING ME THERE IS NOTHING WRONG. MY WIFE CONTACTED MASSEY CADILLAC WHERE WE LEASED IT FROM, AND THEY INFORMED US THAT, ALL 1997 CADILLAC DEVILLE GAS TANKS WERE RECALLED FOR THAT KIND OF PROBLEM. I TOLD THIS TO THE CADILLAC DEALER HERE IN NC AND THEY INFORME US IT IS NOT SO. IT IS A PROBLEM, WE HAVE TO STOP AND FUEL THIS VEH, MANY TIME ON A TRIP BECAUSE WE DON'T KNOW HOW MUCH GAS THERE IS IN THE TANK. I WOULD LIKE YOUR ASSISTANCE ON THIS MATTER, IT IS DRIVING US NUTS. NO ONE WANT TO DO A THING ABOUT IT. I WANT TO THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER JOHN. *AK
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- WADE, NC
MY GAS GAUGE WHEN REGISTER 4/5 GAL IT GOES UP TO FULL, AND SLOWLY COMES DOWN, AND GOES BACK UP. WE FILL THE CAR WITH ONLY FIVE GAL KNOWING IS HAS ONLY 3/6 GAL THE GAGE SHOWS FULL, AND AS YOU DRIVE IT GOES UP AND DOWN FROM 2 GAL TO FULL BACK AND FORTH. WE WERE TOLD THAT THERE WAS A RECAL ON ALL 1997 CADILLAC DEVILLE GAS TANK BECAUSE OF THAT PATICULAR PROBLEM, WE HAVE TAKEN THIS VEH TO GM DEALER AND THEY SAY THEY IS NOTHING WRONG WITH THE GAS TANK, IF THERE WAS A RECAL WE WOULD LIKE TO KNOW THE FILE NUMBER AND THE DATES OF THE RECALL. *AK
Source: NHTSA WEB SITE -
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1997 CADILLAC DEVILLE- CHARLTON DEPOT, MA
INTERMITTENTLY WHILE DRIVING VEHICLE STALLS. THIS MAY CAUSE A VERY SERIOUS CRASH, WHICH CAN LEAD TO DEATH. DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED. VEHICLE HAS BEEN SEEN BY THE DEALERSHIP 4 TIMES. BUT, PROBLEM HAS NOT BEEN CORRECTED. *AK *ML
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 CADILLAC DEVILLE- ELLENWOOD, GA
VEHICLE EXPERIENCING PROBLEM WITH ENGINE BURNING UPTO A 1 1/2 QUARTS OF OIL EVERY 3,000 MILES. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS WAS NORMAL. CAN NHTSA PROVIDE SOME HELP IN THIS MATTER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 CADILLAC DEVILLE- COLUMBUS, OH
HEADLIGHT COVER BLEW OFF WHILE DRIVING, NO PREVIOUS DAMAGE TO VEHICLE PRIOR TO THIS INCIDENT. *AK
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- JAMESTOWN, PA
VEHICLE PURCHASED 05/09/2000. ON THE WAY HOME, BUCKING OCCURRED. 05/10/2000, CAR WOULD NOT START. TOWED TO THE DEALERSHIP. NEW BATTERY INSTALLED AS WELL AS SPARK PLUGS. CADILLAC INDICATED THAT THE CAR HAS POSSIBLE CHRONIC ELECTRICAL REPAIR PROBLEMS PREVIOUS REPLACEMENT OF RADIO RECEIVER, HOSES, BATTERY , STARTER, MODULAR COMPUTER & CABLE. THIS I DID NOT KNOW AT TIME OF PURCHASE. DEALERSHIP WORKING ON PROBLEMS. I HAD THE CAR ONE DAY AFTER PURCHASE. *AK
Source: NHTSA WEB SITE -
1997 CADILLAC DEVILLE- HOUSTON, TX
IMMEDIATELY UPON STARTING VEHICLE AIR BAG ON THE DRIVER'S SIDE DEPLOYED FOR NO APPARENT REASON. MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE