1998 CADILLAC DEVILLE Complaints

TL* THE CONTACT OWNS A 1998 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD NOT DISENGAGE. THE BRAKE PEDAL WAS THEN ENGAGED, BUT THE VEHICLE HESITATED AND WOULD NOT STOP. AFTER APPROXIMATELY TWO MILES, THE CRUISE CONTROL EVENTUALLY DISENGAGED AND THE VEHICLE CAME TO A STOP. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 97V183000 (VEHICLE SPEED CONTROL) THAT MAY BE RELATED TO THE FAILURE, BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 1998 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD STALL DUE TO THE ENGINE OVERHEATING. THE FAILURE WOULD OCCUR WHENEVER THE VEHICLE WAS IN OPERATION FOR A FEW MINUTES. DURING THE FAILURES, THE ENGINE OVERHEAT LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FREEZE PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE HEAD GASKETS WERE WARPED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 111,000.

NOTICED THAT ONE PASSENGER SIDE HEADLIGHT WAS OUT, BUT I STILL HAD THE HIGH BEAM. A FEW DAYS LATER BOTH WERE OUT. WENT TO AUTO PARTS STORE TO HAVE THEM PUT IN NEW BULBS AND THEY NOTICED THE THAT PLASTIC COVER WAS MISSING AND THEY SAID THAT CAUSED THE BULBS TO SHORT OUT. FROM READING OTHER COMPLAINTS I'M AFRAID I WILL HAVE TO PAY HUNDREDS FOR A NEW ASSEMBLY WHEN ALL I NEED IS A PLASTIC COVER. *TR

HEADLAMP LENSES CLOUD REDUCING NIGHTTIME VISIBILITY FOR DRIVER AND FOR OTHER VEHICLES. POLYCARBONATE LENSES DISCOLOR AND TURN YELLOW. PROBLEM IS PERVASIVE ACROSS MOST MAKES AND MODELS. REPLACEMENT LENSES ARE VERY COSTLY. THE PROBLEM DID NOT EXIST WHEN GLASS HEADLAMPS WERE USED, AND REPLACEMENT WAS INEXPENSIVE. *TR

ONE NIGHT MY FAMILY AND I WERE DRIVING MY 1998 CADILLAC DEVILLE, AND ALL OF A SUDDEN THE HEATER COIL BURST WITHOUT WARNING, THE HEATER WAS NOT ON AND THE CAR WAS NOT RUNNING HOT. THE CAR FILLED WITH STEAM MAKING IT IMPOSSIBLE TO SEE ANYTHING, AND HOT SCALDING WATER AND ANTI-FREEZE POURED OUT FROM UNDER THE DASH BOARD RIGHT OVER THE GAS PEDDLE AND SCALDED MY RIGHT FOOT CAUSING SERIOUS BURNS AND LEAVING HORRIBLE SCARS. LUCKILY WE WERE TRAVELING ON A COUNTRY ROAD WITH LITTLE TO NO TRAFFIC. I AM RELIEVED THAT ME NOR MY FAMILY WAS SERIOUSLY INJURED OTHER THAN MY FOOT BEING BURNED. CAR DEALER WAS NOTIFIED, AND NOTHING WAS DONE. I FEEL LIKE THIS IS A VERY DANGEROUS MATTER THAT SHOULD BE LOOKED INTO AND HAVE SOMETHING DONE ABOUT IT. *TR

I HAD A TIRE BLOWOUT AT 11:00 PM WHILE DRIVING ON A FREEWAY. I WAS UNABLE TO REMOVE THE WHEEL LUG NUTS USING THE LUG WRENCH FURNISHED WITH THE CAR (I EVEN TRIED STANDING ON THE HINGED ARM OF THE LUG WRENCH) AND WAS SAVED BY A DRIVER OF A SUV WHO STOPPED TO HELP. THE LUG WRENCH HAD AN EFFECTIVE ARM LENGTH OF 9 INCHES AND A ARM DIAMETER OF ABOUT 3/4 INCH. I LATER FOUND OUT THAT THE LUG NUTS ARE TO BE TORQUED TO 100 FT-LBS. I THEN BOUGHT A TORQUE WRENCH WITH AN ARM LENGTH OF TWO FEET AND AN ARM DIAMETER OF 3 INCHES. CHECKING THE TORQUE REQUIRED TO BREAK THE LUG NUTS LOSE I GOT VALUES BETWEEN LESS THAN 100 FT-LBS UP TO 200 FT-LBS. THE MANUFACTURERS SHOULD BE REQUIRED TO FURNISH LUG WRENCHES THAT ORDINARY PEOPLE CAN USE TO REPLACE THE TIRES. FURTHERMORE, THEY WOULD ALSO BE REQUIRED TO SPECIFY A MAXIMUM VALUE FOR TORQUING LUG NUTS IN ADDITION TO A MINIMUM VALUE BECAUSE A LARGE VARIATION IN TORQUE BETWEEN THE NUTS ON EACH WHEEL WARPS THE BRAKE DRUMS OR DISKS AND RESULTS IN SEVERE SURGING WHEN BRAKING (WHAT FUN I HAD WITH THIS CONDITION WHEN DROPPING DOWN OFF OF DONNER SUMMIT INTO SACRAMENTO - THE WHOLE CAR WAS SHAKING VIOLENTLY WHEN I APPLIED THE BRAKES). I COMPLAINED TO THE DEALER WHO WAS ALREADY AWARE OF THE LUG WRENCH PROBLEM (WHICH THEY COULD DO NOTHING ABOUT) BUT NOT ABOUT THE UNEQUAL TORQUING PROBLEM (THEY POSTED A LIST OF MY TORQUE READINGS IN THE SHOP). I ALSO COMPLAINED TO CADILLAC CUSTOMER SERVICE BUT GOT NOWHERE WITH THEM. *TR

1.BOTH FRONT HEADLIGHT LENS/COVERS FELL OFF. ONE RECOVERED. ADHESIVE ATTACHING COVER TO HEADLIGHT WAS STILL ON COVER, HARDENED; NO ADHESIVE IS ON HEADLIGHT ASSEMBLY. NO SIGNS OF STRESS TO HEADLIGHT OR SURROUNDING BODYWORK. 2. DRIVING IN RAIN CAUSES ALL FOUR BULBS IN HEADLIGHT ASSEMBLY TO FAIL WITH RESULTING INSTANTANEOUS LOSS ON HEADLIGHT (HIGH AND LOW BEAMS) AND TURN AND POSITION LIGHTS. 3. BULBS REPLACED, RECOVERED COVER EPOXIED TO HEADLIGHT ASSEMBLY, HEADLIGHT ASSEMBLY WITH MISSING COVER NEEDS TO BE REPLACED. PARTS, EXCEPT FAILED BULBS,CURRENTLY INSTALLED IN OUT OF SERVICE CAR. *TR

I HAVE A 1998 CADILLAC DEVILLE THAT I AM PUTTING THE 3RD ENGINE INTO THE CAR DUE TO A HEAD GASKET PROBLEM. MY PARENTS HAVE THE SAME CAR WITH THE SAME PROBLEM. I HAVE READ CLASSIFIEDS THAT CITIZENS WHO OWN THE SAME CAR ARE FORCED TO GIVE THE CAR AWAY BECAUSE OF THIS HEAD GASKET PROBLEM. ANYONE WHO CAN SERVICE THIS CAR (INCLUDING A CADILLAC DEALERSHIP) HAS ADMITTED THAT IT IS A VERY COMMON PROBLEM WITH THIS CAR, AND THAT THERE IS NO FINANCIALLY REASONABLE REPAIR, AND REPLACING THE ENGINE IS USUALLY THE ONLY RECOMMENDATION. MY UNDERSTANDING IS THAT CADILLAC RECOGNIZED THIS PROBLEM, AND MADE A CORRECTION TO THESE NORTH STAR ENGINES IN THE YEAR 2000. THIS IS OBVIOUSLY A CADILLAC BLUNDER THAT IS PROVEN COSTLY, BUT THE COST IS ONLY BEING ABSORBED BY THE CUSTOMER. I AM ALL FOR BEING ACCOUNTABLE, BUT HAVING THE CHOICES OF PUTTING A 3RD ENGINE IN THE CAR OR JUNKING WOULD BE DEEMED AS EXTREME. WHY IS CADILLAC NOT RECALLING THIS PARTICULAR YEAR CARS ENGINE? I AM SURE THAT ANY RESEARCH THAT YOU CONDUCT WILL SHOW AN ABUNDANCE OF THIS PROBLEM. WHAT PROTECTION DOES THE CONSUMER HAVE IN THIS REGARDS? *TR

TL*THE CONTACT OWNS A 1998 CADILLAC DEVILLE. THE PLASTIC LENS OF THE EXTERIOR HEADLAMPS DEVELOPED A YELLOWISH TINT OVER TIME, WHICH REDUCES VISIBILITY WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY WOULD ATTEMPT TO CLEAN THE LENS. IF THAT REMEDY FAILS, THE CONTACT WILL HAVE TO REPLACE THE EXTERIOR HEADLAMPS AT THE COST OF $300 EACH. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 66,000.

COMPONENT: ENGINE AND ENGINE COOLING:ENGINE DETAILS: THE FAILURE OCCURS IN NORMAL USE. THE CONSEQUENCE IS POSSIBLE ENGINE DAMAGE. THE DEALER HAS REFUSED TO REPAIR THIS OBVIOUS AND COMMON MANUFACTURING FLAW IN THE NORTHSTAR ENGINE. THE SITUATION, BECAUSE THIS IS THE SAME ENGINEER IS THE SAME THAT IS DESCRIBED IN NHTSA RECALL NUMBER 99086: DATE: 12/01/1999 COMPONENT NAME: 061000 ENGINE AND ENGINE COOLING:ENGINE NHTSA #: 99086 SUMMARY: SOME VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE CYLINDER HEAD BOLTS MAY BECOME LOOSE AND CAUSE COOLANT LEAKS AND POSSIBLE ENGINE DAMAGE. *TR