1997 CADILLAC DEVILLE Complaints

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE OVERHEATED AND THE HEAD GASKETS WERE BLOWN. THE CONTACT STATED A FEW PRIOR TO THE FAILURE, THE VEHICLE CAUGHT ON FIRE DUE TO THE VEHICLE BEING UNDER RECALL (NHTSA CAMPAIGN ID NUMBER: 04V110000-FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) BUT COULD NOT DETERMINE IF THE FAILURE WAS DIRECTLY ASSOCIATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

GM CADILLAC RECALL #38145 MY GM SERVICE REQUEST NUMBER [XXX] GM REFUSES TO REIMBURSE FOR AN EMERGENCY REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING LESS THAN 25 MPH, THE ENTIRE INSTRUMENT CLUSTER FAILED. THE INSTRUMENT PANEL WAS DIGITAL; THEREFORE, THE CONTACT DID NOT KNOW HOW FAST SHE WAS TRAVELING, AND COULD NOT READ THE FUEL GAUGE, WARNING LIGHTS, AND TURN SIGNALS. THE DEALER STATED THAT THE CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 90,000.

I PURCHASED A 97 CADILLAC DEVILLE IN JANUARY 07. FROM THE START IT HAD PROBLEMS. IT WOULDN'T CRANK RIGHT AND HAD VARIOUS ELECTRICAL PROBLEMS. TRIED MANY DIFFERENT SOLUTIONS BUT NONE WORKED. CAR STILL WOULD NOT CRANK RIGHT. IN 08, I PURCHASED A NEW STARTER AND ALTERNATOR. NOTHING WORKED. AFTER 9 MONTHS, THE ALTERNATOR WENT OUT. HAD TO GET A REPLACEMENT, PLUS PAY AGAIN FOR THE LABOR BECAUSE THE PEOPLE WHO DID THE FIRST TIME WOULD NOT REPLACE IT BECAUSE THEY WERE UNDER NEW MANAGEMENT. SO I HAD ANOTHER PLACE PUT ON THE NEW ALTERNATOR. I ALSO HAD THE SAME LOCATION REPLACE MY RADIATOR THAT HAD CRACKED AND HAD BEEN LEAKING RAPIDLY. NOT EVEN TWO MONTHS AFTER GETTING ALL THE NEW PARTS, ON MARCH 19 2009, I HAD BEEN TRYING TO CRANK THE CAR. IT WOULD NOT CRANK. IT SUDDENLY POPPED AND STARTED SMOKING. IT HAD DONE THIS BEFORE AND CRUNK RIGHT UP. SO I GO TO CRANK THE CAR UP AGAIN, ITS STARTED SMOKING EVEN MORE AND AS SOON AS I OPENED THE HOOD, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOT SURE BUT MENTIONED IT COULD HAVE BEEN THE BATTERY, THE NEW WORK THAT I HAD GOTTEN DONE OR SOMETHING ELECTRICAL. WHEN ASKED IF IT COULD BE REPAIRED, FIRE CHIEF STATED THAT THEY DID NOT THINK IT WOULD BE WORTH PUTTING ALL THE MONEY INTO AND STATED THAT IT WAS TOTALED. HAD TO WAIT TO GET THE REPORT SO IM UNSURE OF WHAT THEY SAY THE CAUSE WAS. NOW I AM OUT A VEHICLE BECAUSE I DID NOT HAVE COLLISION. I PUT ALOT INTO THIS CAR AND THINK THAT ALL INFORMATION SHOULD HAVE BEEN SENT TO OLD AND NEW OWNERS TO ALERT THEM OF ANY RECALLS, CHANGES, AND WHAT EVER ELSE. *TR

1997 CADILLAC DEVILLE ENGINE HEAD GASKET AND COOLING SYSTEM MALFUNCTION DEALER REFUSED TO FIX OVERHEATING MAY CAUSE EXPLOSION OR FIRE DEFECTIVE POHANKA CADILLAC FREDERICKSBURG,VA 22408 SD REPLACE ENTIRE ENGINE, REFUSED TO PROVIDE 12 MONTH WARRANTY UNACCEPTABLE RESPONSE FROM GM CADILLAC DEALER. *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A NOISE AND THERE WAS A LOW POWER RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS ALSO A DECREASE IN THE BRAKE LINE PRESSURE, WHICH INCREASED THE STOPPING DISTANCE. THE FAILURE OCCURRED INTERMITTENTLY. THE ANTI-LOCK BRAKE SYSTEM AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IS CURRENTLY BEING REPAIRED. THE TECHNICIAN STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO THE ELECTRONIC BRAKE CONTROL MODULE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 157,800 AND CURRENT MILEAGE WAS 158,000. UPDATED 03/17/09 THE ABS AND TRACTION CONTROL LIGHT ILLUMINATED. THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL. UPDATED 03/18/09. *JB

I BOUGHT A USED 1997 CADILLAC FROM A CADILLAC DEALERSHIP, BEFORE I BOUGHT THE CAR I TOOK IT FOR A TEST DRIVE, IT DROVE LIKE A DREAM, THEN ON THE WAY BACK TO THE DEALERSHIP THE OIL LIGHT CAME ON. I TOLD THE SALESMAN ABOUT IT, AND HE SAID HE WOULD HAVE IT CHECKED OUT, HE ASKED WHAT I THOUGHT ABOUT THE CAR OTHER THAN THE OIL LIGHT COMING ON , I TOLD HIM OTHER THAN THAT I COULDN,T FIND NOTHING ELSE WRONG WITH IT. A COUPLE OF DAYS LATTER I DROVE BY THE DEALERSHIP AND NOTICED THE CAR WAS GONE, I PULLED IN AND PRECEDED TO LOOK AT OTHER CARS, WHEN THE SAME SALESMAN CAME OUT TO WAIT ON ME AND I ASKED ABOUT THE 97 CADILLAC AND HE TOLD ME THAT THEY HAD FOUND THE PROBLEM AND IT WAS A BLOWN HEAD GASKET, AND IF THEY WERE TO FIX IT, WOULD I STILL BE INTERESTED IN THE CAR IF THE PRICE WAS RIGHT, I SAID YES,....( I THOUGHT TO MYSELF A CADILLAC BEING REPAIRED AT A CADILLAC DEALERSHIP BY A CADILLAC MECHANIC, WHY NOT, HOW COULD I GO WRONG)...SO AFTER TALKING A WHILE I LEFT AND CAME BACK ABOUT A WEEK LATER AND ACCORDING TO THE SALESMAN IT HAD BEEN FIXED, SO I PRECEDED TO TEST DRIVE IT AGAIN DIDN,T FIND ANY THING WRONG AND BOUGHT THE CAR, DROVE GREAT, COULD,NT ASK FOR A NICER CAR, UNTIL 5 MONTHS. AND JUST UNDER 4000 MI. LATTER SAME PROBLEM BLOWN HEAD GASKET, WELL I BOUGHT THE CAR AS IS, AND I KNOW WHAT AS IS MEANS' I LIVE ON A DISABILITY CHECK, AND YOU CAN IMAGINE THE REPAIR COST, SO IT SITS IN THE DRIVEWAY, AND I,M OUT A CAR....MY PROBLEM IS WITH GENERAL MOTORS I HAVE CHECKED UNDER COMPLAINTS AT NHTSA AND OTHER SITES AND THIS HAS BEEN HAPPENING EVER SINCE THEY CAME OUT WITH THE NORTHSTAR ENGINE BUT UNTIL THEIR IS A RECALL THEY DON'T HAVE TO DO ANYTHING ABOUT THE PROBLEM, MY QUESTION IS WHY HAS THEIR NOT BEEN A RECALL...BUT YET THEY GET BAILOUT MONEY WHILE PEOPLE LIKE ME ARE FORCED TO WALK. LOOK FORWARD TO HEARING FROM YOU ON THIS MATTER BEFORE I HAVE TO SEND MY CAR TO THE JUNKYARD BECAUSE I SURE CAN,T AFFORD TO FIX IT LIVING ON $849.00 AMONTH.... *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED A SIGNAL ON THE INSTRUMENT PANEL THAT INDICATED TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE HEAD GASKET HAD BLOWN. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 116,000. UPDATED 10/16/08. *LJ UPDATED 10/17/08. *JB

I AM THE OWNER OF A 1997 CADILLAC DEVILLE THAT HAS AN ON-GOING HISTORY OF WINDSHIELD WIPER FAILURE. THE CAR HAS BEEN LOOKED AT BY MY MECHANIC ON NUMEROUS OCCASIONS FOR THIS PROBLEM BETWEEN JUNE 2007 AND SEPTEMBER 2008. ON SEVERAL OCCASIONS THE WIPERS WERE INOPERABLE WHEN I ARRIVED AT THE MECHANIC'S FACILITY. ON THE OTHER OCCASIONS THE WIPERS BECAME OPERABLE BY THE TIME I ARRIVED AT THE MECHANIC'S FACILITY. THE CADILLAC DEALERS DISPLAY NO DEGREE OF CONCERN IN DEALING WITH THIS PROBLEM. IN MY OPINION, ALL EVIDENCE POINTS TO A DESIGN OR MANUFACTURING DEFECT, WHICH COULD ULTIMATELY LEAD TO A CRASH, OR CAUSE INJURY OR DEATH. I BRING THIS MATTER TO YOUR ATTENTION BECAUSE I HAVE LOST CONFIDENCE IN ANY REPAIR RECOMMENDATIONS. FURTHER, I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS WHEN I DRIVE THIS VEHICLE DURING INCLEMENT WEATHER. I FEAR THE POTENTIAL FOR EXPENSIVE LITIGATION THAT COULD FOLLOW AN ACCIDENT CAUSED BY THIS PROBLEM. I SOLICIT YOUR COMMENTS AND/OR RECOMMENDATIONS. STANLEY L FASTENAU *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE VEHICLE WILL NOT START UP AFTER THE KEY IS TURNED IN THE IGNITION. THE CONTACT MAKES AT LEAST FIVE ATTEMPTS TO GET THE VEHICLE TO START. WHEN THE VEHICLE FINALLY STARTS, THE MUFFLER PRODUCES A LARGE AMOUNT OF SMOKE AND THE ENGINE LIGHT FLASHES ON AND OFF. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC A FEW TIMES AND THE STARTER AND ALTERNATOR HAVE BEEN REPLACED; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 182,895 AND FAILURE MILEAGE WAS 161,000.