1997 CADILLAC DEVILLE Complaints

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. AFTER THE VEHICLE HAD BEEN DRIVEN FOR APPROXIMATELY 20 MINUTES, THE CONTACT PARKED AND NOTICED SMOKE AND SMALL FLAMES UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRACKING CONTROL AND ABS CONTROL MODULE BURNED. THE FAILURE IS IDENTICAL TO NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 58,000. UPDATED 07/08/08. *BF UPDATED

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. FOR THE PAST TWO WEEKS, THE AIR BAG LIGHT ILLUMINATES ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED GENERAL MOTORS DEALER AND THEY STATED THAT THERE WERE NO RECALLS. THE DEALER PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THERE WAS A DEFECT IN THE SIDE SENSOR CONTROL MODULE. THE DEALER STATED THAT NOTHING COULD BE DONE AT THIS TIME; HOWEVER, THEY REFERRED HIM TO NHTSA TO FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 92,000. UPDATED 02-21-08 *BF

FOR OVER A YEAR I HAVE HAD A WARNING LIGHT INDICATING ABS BRAKES AND TRACTION CONTROL PROBLEMS, SERVICE STEERING SYSTEM AND SERVICE ENGINE. THEY HAVE NOT BEEN ABLE TO FIX IT. I FOUND A RECALL FROM 1997# 04V110000 WHERE 156,000 1997 CADILLAC DEVILLES WERE AFFECTED. CADILLAC CUSTOMER SERVICE SAID MY VIN WAS NOT INCLUDED. TODAY THAT RECALL COMPLAINT WAS NO LONGER SHOWING ON THE NHTSA SITE. I'VE HAD SOME BRAKING PROBLEMS AND WAS TOLD BY THE DEALER MY BRAKES ARE FINE. STEVE, THE SERVICE MANAGER SAID I NO LONGER HAD WARRANTY AND ACTED UNCONCERNED. THEY SAID IT WOULD COST $800 TO REPLACE THE EBTCM AND THAT MIGHT NOT FIX IT. THE DEALER JUST ACTS LIKE IT IS NO PROBLEM. APR 26, 2006 MY DIC DISPLAY SHOWED SERVICE STEERING SYSTEM MY MILEAGE WAS 53,874. INVOICE STATED CUST CONCERN NOT DUPLICATED. MAY 04,2006 SERVICE STEERING SYSTEM MESSAGE ON DIC. TRACTION CONTROL LIGHT ON AGAIN. THE INVOICE SHOWED CAUSE INTERNAL FAULT. CADILLAC ELECTRICAL AND AC DIAGNOSED SHORTED MAGNA STEER SOLENOID IN THE STEERING GEAR AND A BAD EBTCM. C1241 & C1277 REPLACED STEERING GEAR AND SET FRONT TOE. SHOWED REPLACED EBTCM MISSPELLING FOR REPLACED. CLEARED CODES ALSO. I HAD WARRANTY AND PD $100.JULY 10. 2006 INVOICE STATES AGAIN SERVICE STEERING SYSTEM MESSAGE ON THE DIC. DIAGNOSED CODE C1241 AS AN OPEN WIRE IN THE INSULATION C1 PIN F OF THE EBTCM REPLACED PINF AND REPAIRED WIRING, CLEARED CODE. AUG 11, 2006 I RETURNED WITH ONLY 54,595 MILEAGE INVOICE AGAIN STATES ANTI-LOCK LIGHT AND TRACTION CONTROL LIGHT ON INTERMENT. STATED NPF NO PROBLEM FOUND. ANOTHER AUTO REPAIR PULLED UP CODES SHOWING EBTCM STALLED PUMP MOTOR. SEPT.7, 2007 AGAIN WARNING INDICATORS. ABS BRAKES,TRACTION, CONTROL AND SERVICE ENGINE. ALDERSON SAID IT WOULD COST AROUND $800 AND MIGHT NOT FIX THIS PROBLEM. I WAS CHARGED $93.05 FOR DIAGNOSIS AND THE PROBLEM STILL EXISTS. NHTSA SHOULD BE AWARE OF THESE BRAKE AND TRACTION PROBLEMS. THIS SHOULD HAVE BEEN FIXED WHILE I STILL HAD WARRANTY. *JB

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. SHE STATED THAT THE VEHICLE GETS VERY HOT AND DISPLAYS A WARNING THAT INSTRUCTS HER TO SHUT OFF THE ENGINE. ANOTHER WARNING INDICATOR STATED THAT THERE WAS NO COOLANT IN THE ENGINE. THE DEALER INSPECTED THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN IF ANY REPAIRS WERE DONE. THE CURRENT MILEAGE WAS 106,200 AND THE FAILURE MILEAGE WAS UNKNOWN.

DT*: THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING 40 MPH, THE BRAKE PEDAL PULSATED AS IF THE ABS HAD ACTIVATED. THE TRACTION CONTROL LIGHT AND THE ABS LIGHT ALSO ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT SEEN BY A DEALER. THE MANUFACTURER WAS ALSO CONTACTED. THERE WAS A NHTSA RECALL # 97V064000 WHICH PERTAINED TO THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 1/29/2007 - *NM

I HAVE A 1997 CADILLAC DEVILLE. DURING HOT WEATHER AFTER THE CAR HAS BEEN DRIVEN LONG ENOUGH TO REACH OPERATING TEMP AND THEN SHUT OFF, RAW GASOLINE FLOWS OUT OF THE CHARCOAL FILTER VENT (MOUNTED ABOVE THE REAR AXLE) AND ONTO THE GROUND AND SATURATES AN AREA OF 8-10 FEET IN DIAMETER UNDER THE CAR. IT HAS BEEN TO THE DEALER TWICE AND TO DATE 2 OXYGEN SENSORS HAVE BEEN REPLACED, THE MAP SENSOR, THE PURGE VALVE SOLENOID, THE PURGE VALVE SWITCH, AND THE CHARCOAL FILTER HAVE ALSO BEEN REPLACED. NONE OF WHICH HAS SOLVED THE PROBLEM. NO ONE AT THE DEALER(S) I'VE CONTACTED SEEM TO KNOW ANYTHING ABOUT WHAT COMPONENTS INSIDE THE FUEL TANK OR FUEL SYSTEM COULD CAUSE EXCESSIVE PRESSURE OR HEAT IN THE FUEL TANK CAUSING IT TO BE PUMPED OR VENTED OUT THROUGH THE CHARCOAL FILTER AND ON TO THE GROUND. WHEN THIS OCCURS, IT IS ALWAYS ACCOMPANIED BY A GURGLING SOUND IN THE CHARCOAL FILTER AS IF THE FUEL IS BUBBLING OR BOILING. IT ONLY SEEMS TO OCCUR IN HOT WEATHER REGARDLESS OF HOW MANY MILES THE CAR HAS BEEN DRIVEN. *JB

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON A DRY HIGHWAY, THERE WAS A VERY STRONG GASOLINE SMELL DETECTED FROM INSIDE AND OUTSIDE THE VEHICLE. THE OCCUPANTS IN THE VEHICLE BECAME SICK AND LIGHT HEADED. THE DEALERSHIP REFUSED TO LET THE CONTACT CONTINUE DRIVING THE VEHICLE DUE TO THE FUEL LEAKAGE. THE UNDERCARRIAGE WAS SATURATED WITH GASOLINE. THE DEALERSHIP DETERMINED THE FUEL RAIL NEEDED TO BE REPLACED. UPDATED 09/20/06. *JB

LEFT REAR BRAKE LINE IS LEAKING, APPEARS THAT THE INDEPENDENT SUSPENSION RUBBED AGAINST THE LINE OVER A PERIOD OF TIME RESULTING IN HOLE IN BRAKE LINE. *NM

AIR BAG WARNING LIGHT COMES ON. I FIND THAT MY VEHICLE HAS A VIN IN THE MIDDLE OF THOSE FOR WHICH CADILLAC HAS ISSUED A RECALL FIX, BUT FOR SOME REASON MY VEHICLE IS NOT ELIGIBLE. I BOUGHT MY CAR USED, AND IT WAS COVERED BY WARRANTY... WHY ISN'T IT ELIGIBLE FOR RECALL FIXES TO SAFETY RELATED ITEMS? *NM

ON NOVEMBER 21, 2005, I PAYED WORKING MAN'S AUTO IN AUSTIN, TX TWO THOUSAND DOLLARS AS DOWN PAYMENT FOR AN "AS IS" 1997 CADILLAC DEVILLE. UPON GETTING THE CAR I INFORMED THE SALESMAN OF A "SERVICE ENGINE SOON" LIGHT THAT WAS ON THE DASHBOARD. HE INFORMED ME THAT IT "JUST NEEDED TO BE RESET". DUE TO MY LACK OF KNOWLEDGE REGARDING VEHICLES I TOOK HIM AT HIS WORD. WHEN THE TOOK THE VEHICLE TO GET INSPECTED, IT WOULDNT PASS INSPECTION DUE TO THIS "SERVICE ENGINE SOON" LIGHT. THE MANAGER AND SALESMAN ASKED IF I WOULD BE WILLING TO GO THERE OTHER SITE IN NORTH AUSTIN TO GET THE CARS COMPUTER RESET. I AGREED, AND ON MY WAY THE CAR OVERHEATED AND BROKE DOWN. THE OWNER CAME AND REPLACED THE COOLANT IN THE CAR AND ASKED "WHAT WOULD YOU LIKE US TO DO?" I ASKED FOR A LOANER VEHICLE UNTIL THE CAR WAS REPAIRED. HE INFORMED ME THAT HE COULDNT DO THAT DUE TO "INSURANCE REASONS." HE TOLD ME TO GO BY THERE LOCATION FRIDAY AND I DID. THE MECHANIC CLAIMED TO HAD FIXED THE PROBLEM EVEN THOUGH I ASKED HIM IF WITH THE LIGHT BEING ON STILL, WAS IT OKAY, AND HE SAID YES. HE ASKED IF I COULD COME BACK THE FOLLOWING MONDAY TO HAVE THE COMPUTER RESET. AGAIN I AGREED AND AGAIN ON THE WAY HOME THE CAR OVERHEATED AND BROKE DOWN AGAIN. THEY CAME TO GET THE CAR TO BE REPAIRED ON NOVEMBER 28 OF 2005. WITH CONSTANT PHONE CALLS, REQUESTS, MISSED HOURS OF WORK, STRESS, NOT BEING ABLE TO REGISTER FOR SCHOOL, I HADNT RECIEVED ANY INFORMATION FROM THEM AS TO WHEN MY CAR WOULD BE REPAIRED. THE OWNER REFUSES TO GIVE ME MY DOWN PAYMENT BACK, HE REFUSES TO PLACE ME IN ANOTHER VEHICLE, AND REFUSES TO DISCUSS THE MATTER WITH ME. *NM