1997 CADILLAC DEVILLE Complaints

I HAD ANTIFREEZE LEAKING FROM MY CADILLAC DEVILLE AND TOOK IT TO A MECHANIC THAT I HAVE A LOT OF TRUST IN. I EXPECTED TO HEAR I HAD A BAD RADIATOR AND WOULD HAVE TO REPLACE IT. INSTEAD HE CALLED ME AND TOLD ME THAT GM HAS A BAD DESIGN DEFECT WITH THE MATERIALS THEY USED ON THE HEAD BOLTS TO HOLD THE MOTOR. THEY DETERIORATE BECAUSE OF THIS AND STRIP OUT CAUSING PRESSURE ON THE RADIATOR AND IT CRACKS. ALL THIS IS A RESULT OF USING ALUMINUM INSTEAD OF STEAL. THE MECHANIC SAID HE SEE THE SAME THING EVERY OTHER WEEK AND TO DATE GM HAS NOT DONE ANYTHING ABOUT IT. I CALLED GM AND THEY BLEW ME OFF. THEY GAVE ME A FILE NUMBER OF 1-380-399-885. *NM

DT: THE ALUMINUM WHEELS CORRODED ON THE INNER SEAL OF THE TIRE RIM. THIS WAS DISCOVERED BY A TIRE DEALER WHEN THE VEHICLE WAS TAKEN TO A TIRE SERVICE DEALER FOR A LOSS OF AIR OF THOSE TIRES. THESE WERE FACTORY DIRECTED WHEELS THAT CAME ON VEHICLE AT PURCHASE AND HAD 42,000 MILES ON THE TIRES. THEY WERE CORROSIVE. THEY WERE GROUNDED DOWN AND PLACED A BLACK ADHESIVE TO SEAL THE TIRES BY THE TIRE DEALER. CONTACTED THE DEALER AND GENERAL MOTORS, WHO NOTED THIS WAS OUT OF WARRANTY AND DID NOT WANT TO REPLACE THE WHEELS. NO CORRECTIONS OR REPAIRS OTHER THAN THE SERVICE THE TIRE SERVICE DEALER PERFORMED. *AK

DT: THE GAS GAUGE DID NOT WORK PROPERLY. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC. THE MECHANIC SAID THERE WAS A RECALL WITH THE FUEL RAIL . HE TOLD THE CONSUMER TO GO TO THE DEALERSHIP BECAUSE VEHICLE HAD A TRANSMISSION AND OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER THEY DID THE RECALL AND GAVE THEM A COPY OF WHAT MECHANIC HAD GIVEN THE CONSUMER. THEY REPLACED THE WATER PUMP, AND SAID THERE WAS A BAD OIL LEAK. THIS WASN'T CONSISTENT WITH WHAT THE MECHANIC SAID. FELT LIKE THE VEHICLE WAS A SAFETY HAZARD DUE TO THE NORTH STAR ENGINE.*AK THE CONSUMER WAS TOLD THE VEHICLE NEEDED A NEW CRACKCASE SEAL DUE TO AN OIL LEAK, THE WATER PUMP WAS LEAKING AND THERE WAS NO TRANSMISSION LEAK.*JB

MAKING A LEFT HAND TURN, WITHOUT WARNING THE POWER STEERING FAILED. IT TOOK A EXTREME AMOUNT OF PHYSICAL EFFORT TO COMPLETE THE TURN AND CLEAR ON COMING TRAFFIC. BEFORE THIS EVENT THERE WAS NO INDICATION OF A PROBLEM.

DT: CONSUMER RECEIVED A RECALL LETTER ON HER 1996 CADILLAC DEVILLE IN 09-2004. SHE CALLED THE DEALER, KEYSER BROTHERS CADILLAC TO SET UP AN APPOINTMENT. THE DEALER TOLD THE CONSUMER THE PARTS WERE NOT AVAILABLE. SHE CALLED BACK IN 11-04 AND 11-11 AND THEY STILL DIDN'T HAVE THE PARTS. SHE CALLED AGAIN IN 2-05 AND ON 7-8-05 STILL NO PARTS. SHE OFFERED TO DROP IT OFF AND LEAVE IT OVERNIGHT AND HE REFUSED. HE TOLD HER HE COULD ONLY FIX THE CAR DURING THE WEEK WHILE SHE HAD TO WORK. HE DIDN'T WORK ON SATURDAYS. THE RECALL 04014 REPAIRS REGARDING: ENGINE FUEL RAIL WAS DONE. . *AK

DT: THE CONTACT OWNS A 1997 CADILLAC DEVILLE . CONTACT RECEIVED NHTSA CAMPAIGN ID 97V064000 CONCERNING ELECTRONIC BRAKE CONTROL MODULE. THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE COULD CAUSE THE ANTI LOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON ABS BRAKE APPLICATION. DEALERSHIP AND THE MANUFACTURER STATED THAT THE RECALL WORK WAS ALREADY DONE, BUT EVEN IF THE PROBLEM WAS FIXED IT COULD RECUR. *AK

THE CONSUMER EXPERIENCED A PROBLEM WITH THE HEADLIGHT LENSES. THE LENSES KEPT FALLING OUT OF POSITION. THE OWNER STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH THE LENS FELL OUT OF POSITION ON TO THE ROAD. THE OWNER CONTACTED THE DEALER, WHO SUGGESTED THAT THE ENTIRE FIXTURE BE REPLACED. THE DEALER WILL NOT SELL THE LENS BY ITSELF. *AK THE RIGHT HEADLIGHT LENSES FELL OUT. THE WEATHER WAS WARM AND OR CLEAR. *SC *JB

MY 1997 DEVILLE HAS AN OIL LEAK DUE TO POOR ENGINEERING AND RESULTS IN THE CAR DYING OUT AT ANY TIME. THIS HAS RESULTED IN LOSS OF POWER STEERING AND BRAKES. I HAVE HAD THE CAR SERVICED BUT THE PROBLEM QUICKLY REOCCURED.*AK

WHILE DRIVING AT 45 MPH AND HAVING TO APPLY THE BRAKES THEY WILL NOT CATCH, AND PERIODICALLY THEY WOULD APPLY AUTOMATICALLY. VEHICLE HAS NOT BEEN DRIVEN FOR AWHILE. *AK.

1997 CADILLAC DEVILLE HAS PROBLEMS WITH FUEL RAIL AS WELL AS THE FUEL PUMP.*MR THE CONSUMER TOOK THE VEHICLE TO DEALER TO HAVE THE RECALL PERFORMED. THE CONSUMER STOPPED SMELLING GAS FOR AWHILE, BUT THE PROBLEM SEEMS TO HAVE RESURFACED. THE VEHICLE STALLED, BACK FIRED AND THERE WAS A LOSS OF RPMS. OVER THE YEARS 2 FUEL PUMPS HAVE BEEN REPLACED IN AN ATTEMPT TO CORRECT THE PROBLEM AND ON 5 OCCASIONS THE VEHICLE HAD TO BE TOWED. *JB