1998 CADILLAC DEVILLE Complaints

THE CONSUMER NOTICED THE SEAT BELT ON THE DRIVER'S SIDE FAILED TO LATCH INTO BUCKLE. THE CONSUMER HAS MADE CONTACT WITH THE LOCAL DEALERSHIP. *JB SEAT BELT WILL ONLY LATCH INTERMITTENTLY. DEALER REPLACED SEAT BELT. *LA

THE VEHICLE WOULD MAKE A NOISE WHEN DRIVING OVER BUMPS AND THE DRIVER HAD DIFFICULTY STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC REPLACED THE SWAY BAR LINKS AND THE STEERING RACK. *NM VEHICLE ONLY HAS LESS THAN 50,000 MILES. *LA THERE WAS BINDING WHEN HOT AND DRY BINDING WHEN COLD, THE TIRE WERE WEARING ON THE INSIDES AND THIN. *SC

WHILE DRIVING 25 MPH, SMOKE STARTED TO COME FROM THE STEERING WHEEL. THE CONSUMER MANAGED TO DRIVE HOME. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM

DRIVER SIDE HEADLIGHT COVER FELL OFF BECAUSE IT WAS LOOSE. CONSUMER DIDN'T KNOW WHEN THE HEADLIGHTS FELL OFF. THE DRIVER'S SIDE COVER WAS DRY AND BRITTLE. *AK *MR

1998 CADILLAC SEDAN DEVILLE WITH NORTHSTAR ENGINE STALLS WITHOUT WARNING AND LOSS OF POWER STEERING AND BRAKES. MECHANIC HAS CHANGED DRIVE SHAFT SENSORS,CHECKED PLUGS & WIRES,CHANGED GAS FILTER,YET THE PROBLEM PERSISTS. *AK

HEADLIGHT LENS CAME OFF WHILE DRIVING. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT PASSENGER'S SIDE LENS WAS REPLACE DUE TO A RECALL A YEAR AGO. BUT, DRIVER'S SIDE WAS NOT ON RECALL. *AK THERE ARE TWO OCCURRENCES OF THE HEADLIGHT LENS COMING OFF THE VEHICLE. FIRST HAPPENED ON THE DRIVER SIDE THEN THE SECOND ON THE PASSENGER SIDE. INSURANCE COMPANY PAID FOR THE REPAIR OF THE FIRST FAILURE OF THE HEADLIGHT LENS, BUT NOT ON THE SECOND INCIDENT BECAUSE IT WAS SAID THAT IT WAS A FACTORY FAILURE. *LA

POWER STEERING STOPS WORKING WITH LOW SPEED TURNS.BOTH LEFT AND RIGHT TURNS. FOR A BOUT 3-5 SECONDS YOU MUST STEER MANUALLY.LAST OCCURENCE HAPPENED IN A RAIN STORM.CADILLAC DEALER(SMITH-GRAY IN MEADVILLE, PA) COULD NOT FIND THE PROBLEM.THIS IS MY SECOND REPORT.('98 DEVILLE). *AK

WHILE DRIVING AT 30 MPH LENS ON DRIVER'S SIDE HEADLAMP CAME OFF AND HIT THE WINDSHIELD. *AK

TWO DAYS BEFORE CHRISTMAS OF 2003 I NOTICED THE CLEAR PLASTIC OUTSIDE SHIELD TO MY DRIVER'S SIDE HEADLIGHT ASSEMBLY WAS MISSING, IT JUST FELL OFF. NOW THIS COVER IS PART OF A SEALED HEADLIGHT ASSEMBLY TO PROTECT THE LIGHT BULBS FROM THE WEATHER ELEMENTS SO THAT THEY WILL NOT BURN OUT. THIS PART IS SUPPOSE TO BE PERMANENTLY GLUE TOGETHER BUT APPARENTLY IT WASN'T, SO I CHECKED THE OTHER SIDE AND IT WAS LOOSE AND IT FELL OFF IN MY HAND. I DROVE TO MY LOCAL CADILLAC DEALER TO ASK THEM ABOUT THIS PROBLEM AND TO SEE IF THEY HAD NEW SHIELDS. THE PARTS MANAGER PROCEEDED TO TELL ME THAT THE HEADLIGHT ASSEMBLY IS ONE PIECE AND HE TOLD ME THAT THEY KEEP THEM IN STOCK BECAUSE THEY HAVE PROBLEMS WITH THEM ALL THE TIME. THE COST OF THESE HEADLIGHT ASSEMBLIES ARE $250.00 A PIECE FOR A PART THAT SHOULD LAST A LIFE TIME UNLESS DAMAGED IN AN ACCIDENT. I ASKED HIM IF THERE WAS SOME KIND OF RECALL AND HE SAID NO. MY CONCERN ABOUT THIS WHOLE THING IS WHEN THE WEATHER ELEMENTS HIT MY HEADLIGHT BULB IT BLEW IT OUT. IF I WOULDN'T HAVE NOTICE MY OTHER COVER WAS LOOSE I WOULD HAVE LOST ALL LIGHTING AND MAY HAVE BEEN INVOLVED IN A MAJOR ACCIDENT. I WENT TO AN AUTO WRECKER AND BOUGHT A USED HEADLIGHT ASSEMBLY FOR $160.00 AND I HAVE THE OTHER COVER BUNGEE STRAPPED ON. I CONTACTED GM BY E-MAIL SEVERAL WEEKS AGO ABOUT THIS PROBLEM AND THEY NEVER RESPONDED TO MY E-MAIL AND I KNOW THEY GOT IT. I THINK THEY ARE TRYING TO BLOW ME OFF SO THAT NOTHING COMES OF THIS, SO I HOPE SOMEONE WILL REVIEW THIS PROBLEM AND HELP ME AND OTHERS WHO HAVE HAD THIS PROBLEM BUT NEVER SAID ANYTHING ABOUT IT. THANK YOU FOR YOUR HELP CLIFF DILLING [email protected] *JB

RIGHT FRONT HEAD LAMP LENSE FELL OFF. REPAIRED FEBRUARY 19, 2003. LEFT FRONT HEAD LAMP LENSE FELL OFF, DECEMBER 19, 2001. THESE HEAD LAMPS ARE NOT SEALED PROPERLY CAUSING LENSE TO FALL OFF. WHEN BROUGHT IN FEBRUARY 19, 2003 A 1998 CADILLAC CAME IN BEHIND MINE AND I ASK THE DRIVER IF HE HAD THE SAME PROBLEM AND HE STATED THAT HIS RIGHT LENSE HAD FALLEN OFF. CHECKING WITH THE PARTS DEPARTMENT I WAS INFORMED THEY KEEP PLENTY OF THESE IN STOCK AS IT HAPPENS FREQUENTLY. WHEN THE FIRST ONE FELL OFF IT WAS REPAIRED UNDER THE WARRANTY. I PURCHASED A EXTENDED WARRANTY FROM THE DEALERSHIP AND WAS INFORMED IT WAS IDENTICAL TO THE ORIGINAL WARRANTY BUT EXTENDED FOR 2 ADDITIONAL YEARS AND 25,000 MILES. WHEN I HAD THE SECOND LENSE REPLACED ON FEBRUARY 19, 2003 THE SERVICE ADVISOR INFORMED ME IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. CADILLAC IS CHARGING $245.00 FOR A DEFECTED PART PLUS TAX AND LABOR.