2004 CADILLAC DEVILLE Complaints
View complaints related to 2004 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2004 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC DEVILLE- JACKSON, TN
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING THE 35 MPH, THE VEHICLE STARTED TO VIBRATED CAUSING THE CONTACT TO LOSE CONTROL AND CRASHED INTO CONSTRUCTION BARRIER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,291.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- CHARLSETON, SC
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- EMINENCE, MO
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- GEORGETOWN, SC
I WAS LEAVING A RESTAURANT AND AS I WAS CROSSING THE INTERSECTION MY CAR SHUT OFF ,I GOT IT STARTED AND AS I GOT TO THE RED LIGHT IT SHUT OFF AGAIN SO HAD TO KEEP MY FOOT ON THE BRAKE AND GAS AT THE SAME TIME. ONCE I GOT BACK ON THE INTERSTATE I HAD NO MORE PROBLEMS. ABOUT 6 MONTHS LATER I WAS AT MCDONALDS DRIVE-THRU AT 2AM WHEN MY CAR SHUT OFF, I COASTED INTO THE CLOSEST PARKING SPACE AND MY CAR LOCKED UP AND I HAD NO POWER AT ALL AND I WAS LOCKED INSIDE I MANUALLY UNLOCKED MY DOOR GOT OUT OF MY CAR AND I HAD TO CALL AAA. MY CAR WOULD NOT CRANK WHEN AAA MAN TRIED TO JUMP UNDER THE HOOD, HE HAD TO TAKE MY BACKSEAT OUT TO JUMP START IT, HE GOT IT STARTED AND HE TOLD ME HE COULDN'T UNDERSTAND WHAT HAPPENED. ON ANOTHER OCCASION MY GAS PEDAL STICKS AND I HAD TO PULL OVER AND SHUT MY CAR OFF AND I WAITED ABOUT 5 MINUTES AND STARTED MY CAR UP AND IT WAS FINE AFTER THAT, AND MY CAR STILL SHUTS OFF MOST WHEN I AM IDLING OR GOING SLOW THRU TOWN AND MY SERVICE STABILITY WARNING STEADY RUNS, I TURN THE RESET BUTTON AND IT COMES BACK ON , PLEASE HELP ME FIX THESE PROBLEMS BECAUSE I LOVE MY CAR. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- COVINGTON, WA
I DROVE UP TO VALLE PARKING, STOPPED TO INSERT VALLE PARKING KEY. IGNITION FROZEN-COULD NOT INSERT KEY. STEERING WHEEL LOCKED. COULD NOT CONTACT ONSTAR. EVERYTHING FROZE? CALLED ONSTAR WITH MY CELL PHONE? THEY SENT A WRECKER TO TOW CAR TO CADILLAC DEALER(APPROXIMATELY 25 MILES AWAY). CADILLAC ADVISED "IGNITION LOCK CYLINDER JAMMED AND WILL NOT ROTATE". CADILLAC DEALER "CODED AND INSTALLED NEW IGNITION LOCK CYLINDER", FOR WHICH I PAID $632.86. SHOULD THIS BE INCLUDED IN "IGNITION RECALL"? SHOULDN'T I BE REFUNDED THE $632.86 I PAID FOR THESE REPAIRS? *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC DEVILLE- ROSWELL, NM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD INTO BRUSHES AND THE VEHICLE CAME TO A STOP. THERE WERE UNKNOWN WARNING LIGHTS THAT ILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT STATED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TOWED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- ELKHART, IN
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- LAS VEGAS , NV
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL UP OR DOWN PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- ERWIN, TN
WHILE DRIVING IN RAINY CONDITIONS, THE DRIVER, MY DAD, EXITED AN INTERSTATE HIGHWAY ONTO A DOWN-SLOPED RAMP. NEAR THE TERMINATION POINT OF EXIT WHERE IT HAD A LEFT TURN AND A RIGHT TURN LANE, HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT TO ENTER THE RIGHT TURN LANE. HOWEVER, THE STEERING WHEEL LOCKED UP, FAILING TO TURN THE WHEELS TO THE RIGHT, AND THE CAR STRUCK ANOTHER CAR SITTING IN THE LEFT-TURN LANE. MY MOTHER, WHO WAS SITTING IN THE FRONT PASSENGER SEAT, SUFFERED WHIPLASH AS A RESULT OF THE INCIDENT. MY DAD EXPERIENCED THE RAINY WEATHER STEERING PROBLEM MANY TIMES DURING THE 41,000 MILES HE DROVE THE CAR. ALTHOUGH HE ADDRESSED THE PROBLEM WITH VARIOUS CADILLAC DEALERSHIPS AND INDEPENDENT MECHANICS SEVERAL TIMES, NONE OF THEM EVER FIXED IT. I INHERITED THE CAR UPON MY DAD'S DEATH, AND THE FIRST TIME I DROVE IT IN THE RAIN IN DECEMBER 2012, THE STEERING WHEEL FROZE WHEN I ATTEMPTED TO MAKE A LEFT TURN ON A CITY STREET, AND I NEARLY STRUCK A PEDESTRIAN CROSSING THE STREET. I REPORTED IT TO CADILLAC VIA THEIR WEBSITE IN DECEMBER 2012, BUT THEY DIDN'T RESPOND TO MY INQUIRY. THE CAR IS VIRTUALLY USELESS TO ME, BUT I, OUT OF GOOD CONSCIENCE, WON'T SELL IT TO SOMEONE ELSE. THIS PROBLEM HAS BEEN REPORTED REPEATEDLY TO THE NHTSA AND ON MANY WEBSITES, SUCH AS HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/CADILLAC/DEVILLE/STEERING/PROBLEM.ASPX AND HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/16219/CADILLAC/DEVILLE/CADILLAC-DEVILLE-STEERING-PROBLEMS. AN UNSUSPECTING PERSON DRIVING A CAR WITH THIS PROBLEM IS LIKE PLAYING RUSSIAN ROULETTE! WHAT MUST HAPPEN TO GET NHTSA TO FORCE GM TO ISSUE A RECALL AND GET THIS VERY SERIOUS, LIFE-THREATENING PROBLEM FIXED? WILL IT TAKE LOSS OF LIFE? PLEASE, NHTSA, GIVE US SOME HELP! *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- WEST UNION , IA
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL FILLER TUBE CORRODED AND AS A RESULT, IT PREVENTED THE GAS CAP FROM COMPLETELY CLOSING CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE