1997 CADILLAC DEVILLE Complaints

SMELLED GASOLINE STRONG IN CABIN AND IN ENGINE COMPARTMENT. NO VISIBLE SIGNS OF GAS UNTIL TOOK OFF TOP COVER. FOUND FUEL RAIL LEAKING AND SQUIRTING RAW GASOLINE ONTO HOT ENGINE FROM THE PLASTIC FUEL LINE BETWEEN INJECTORS. QUITE FORTUNATE THAT NO FIRE OR EXPLOSION OCCURED. SAW RECALL ON THIS SITE FOR FUEL RAIL REGARDING 97 CAD DEVILLE BUT DEALERSHIP REFUSED TO FIX SAYING NOT ON RECALL...BUT IT IS AT NHTSA SITE. THIS NEEDS TO BE INCLUDED IN THE RECALL OF ANY OTHER MODELS WITH THIS FUEL RAIL SYSTEM. THIS IS A VERY DANGEROUS SITUATION WITH PRESSURIZED GASOLINE BEING BLOWN RIGHT ON ENGINE!! WE ARE CONCERNED THAT OTHERS MIGHT HAVE THIS SAME PROBLEM AND IT COULD RESULT IN AN EXPLOSION OR FIRE. *AK

THE CONSUMER NOTICED A NOISE EMANATING FROM UNDER THE LEFT FLOORBOARD. OVERTIME, THE MINOR NOISE BECAME A LOUD NOISE WHICH HAD COME FROM THE TRACTION CONTROL SYSTEM. THIS PROBLEM WOULD HAPPEN INTERMITTENTLY UPON ACCELERATION. THE MECHANIC ATTEMPTED TO REPAIR THE PROBLEM FOR THE PAST TWO YEARS. THE VEHICLE WOULD ALSO EXPERIENCE A COMPLETE LOST OF POWER ASSIST BRAKING, AND AT TIMES, THE VEHICLE WOULD LOSE DRIVE TRAIN POWER CAUSING THE VEHICLE TO COAST THROUGH AN INTERSECTION. THE CONSUMER HAVE EXPERIENCED THIS PROBLEM ON A DAILY BASIS. THE DEALERSHIP WAS AWARE OF THE PROBLEM BECAUSE THEY HAD SECURED THE PLUG WIRES FOR INDUCED VOLTAGE ON THE SPEED SENSOR WIRING HARNESS, A YEAR OR SO LATER, THE DEALERSHIP REPLACED THE ELECTRONIC BRAKE AND OR THE TRACTION CONTROL MODULE. *AK *SC *JB

VERY STRONG GASOLINE SMELL EVERYTIME TIME YOU GET OUT OF THE CAR OR JUST WALK BY THE CAR. NO GAS ON GROUND LEAKAGE OF GASOLINE WILL CERTAINLY START A FIRE INDEPENDENT GARAGE FOUND THE FILLER PIPE CORRODED AND LEAKING. *AK GARAGE REPLACED FILLER PIPE. OLD PIPE NOT AVAILABLE

I JANUARY 2004 I TOOK MY 97 CADILLAC DEVILLE TO BE SERVICED DUE TO AN INDICATOR LIGHT ON TO CHECK THE COOLANT SYSTEM. I WAS TOLD THAT I WOULD NEED A NEW ENGINE DUE TO THE ENGINEERING DESIGN OF THE CADILLACS SINCE 1992 OF MOUNTING STEEL BOLTS IN ALLUMINUM MOTOR MOUNT WHICH WAS DESIGNED TO LAST ONLY UP TO 100,000 MILES. THE OPTIONS I WAS GIVER WERE TO REPLACE THE ENGINE OR HAVE THE MOUNTS REBUILT BUT THE LATER NO LONGER CAME WITH A WARRANTY OPTION SINCE A FAMILY OPTED FOR THAT AT WHICH TIME THEIR ENGINE FELL OUT IN THE MIDDLE OF THE ROAD ON THEIR WAY TO CALIFORNIA. GM INFORMED ME THAT THEY WOULD GIVE NO ASSISTANCE FOR ANY SOURCE OF REPAIR WITH OPENLY ADMITTING THEY WERE AWARE OF THE DEFECT BUT WERE NOT PLANNING TO MAKE ANY CHANGES TO THE ENGINE DESIGN MUCH LESS RECALL THE VEHICLES. AFTER SPENDING MANY HOURS COMMUNICATING WITH THEM AND AN ATTORNEY WRITING A COURTESY LETTER ON MY BEHALF, THEIR RESOLVE WAS TO GIVE ME A CERTIFICATE TOWARDS THE PURCHASE OF A NEW VEHICLE. THEY HAVE ENO CONCERN THAT THIS PROBLEM IS A SAFETY ISSUE, AS WELL AS A DELIBERATE ENGINEERING DESIGN FLAW TO CAUSE THE CONSUMER TO CONTINUE TO SPEND MONEY. GM INDICATED THAT THEY WERE PERFECTLY HAPPY WITH FALSE ADVERTISEMENT STATING THEY BACKED THEIR PRODUCT WITH INTEGRITY AND QUALITY ALL WELL KNOWING THIS IS A LIE TO THE PUBLIC. TELLING LIES AND STEALING FROM THE AMERICAN CONSUMER HAS TO STOP! UNFORTUNATELY THE COURTS WILL NOT GO AGAINST GM BUT HOPEFULLY THE NEWS MEDIA WILL TAKE A STAND FOR THE AMERICAN CONSUMER. *AK

MY 1997 CADILLAC DEVILLE STALLED WHILE DRIVING. THIS HAS HAPPENED AT STEADY SPEED ON THE FREEWAY, WHILE EXITING ON A CLOVER LEAF RAMP AT HIGHWAY SPEEDS, WHILE DRIVING ON A COUNTRY ROAD, WHILE APPROACHING A STOP SIGN. THE DEALER SERVICE DEPT. SAYS IT SHOWS CODES THAT CAR STALLED BUT NO REASON. THEREFORE, EVEN THOUGH THE CAR IS UNDER CADILLAC EXTENDED WARRANTY, THEY WILL NOT ATTEMPT TO DIAGNOSE THE PROBLEM UNLESS THE CAR STALLS WHILE THEY ARE DRIVING IT OR IF THE STALL LEAVES A CODE STATING THE CAUSE. I FEEL THE CAR IS UNSAFE FOR MY FAMILY TO BE DRIVING AND AM FRUSTRATED THAT THEY WON'T TRY TO FIX THE PROBLEM. I'VE CALLED CADILLAC CUSTOMER CARE, THE DEALER'S GMGR, THE SVC. MGR. AND THEY ALL SAY THEY WON'T DO ANYTHING TILL IT ACTS UP FOR THEM. IF I PUT THE CAR IN NEUTRAL, I CAN ALWAYS RESTART, BUT IF THIS CONDITION OCCURS IN HIGHWAY TRAFFIC WITH A VEHICLE FOLLOWING CLOSE, THERE COULD BE HORRIBLE CONSEQUENCES.*AK

VEHICLE BURNS OIL EXCESSIVELY. *AK THE VEHICLE MAY STOP WORKING AT ANYTIME. IT SEEMED AS THOUGH THE ENGINE DIDN'T HAVE AN OIL PAN. THE OIL WAS CHANGED REGULARLY AS SCHEDULED AND WOULD BURN 2 TO 4 QUARTS BETWEEN CHANGES AND BEGAN TO USE MORE BETWEEN 39K TO 42K MILES. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM BUT WOULD NOT HELP REMEDY THE PROBLEM. *SC *JB

FUEL RAIL PRODUCED A LEAK. CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK

WHILE DRIVING HEADLIGHT LENSES FELL OFF ON TWO SEPARATE OCCASIONS. HEAD LIGHT ASSEMBLY WAS REPLACED. *AK

CONSUMER'S HUSBAND WENT TO START THE VEHICLE AND GAS SHOT ALL OVER THE PLACE. *PH THE TECHNICIAN DETERMINED THAT THE FUEL RAIL FAILED WHICH CAUSED THE GAS TO LEAK. *NM

WHILE DRIVING THE GAS INDICATOR FAILED. AS A RESULT THE VEHICLE RAN OUT OF GAS WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NM