1998 CADILLAC DEVILLE Complaints

WHEN THE TRACTION LIGHT FLICKERED ON/OFF. THE CRUISE CONTROL AND BRAKE LIGHTS FAILED. WHICH ALMOST CAUSED AN ACCIDENT. *JB

IN APRIL 2001, AT 37,000 MILES, AIR CONDITION/HEAT FAN MOTOR FAILED AND WAS REPLACED (UNDER WARRANTY) BY A DEALER. AGAIN IN APRIL, 2003, AT 53,300 MILES, LOCAL DEALER SAYS MOTOR IS DEFECTIVE AND NEEDS TO REPLACED AT COST OF $420. ATTITUDE OF DEALER AND CADILLAC CUSTOMER SERVICE IS THAT "STUFF HAPPENS". MY BELIEF IS THIS FAILURE RATE INDICATES PROBLEM WITH QUALITY OF FAN MOTOR OR PROBLEM WITH MOTOR ELECTRICAL CIRCUIT. *JB

BOTH HEADLIGHT LENS CAME OFF. WAS TOLD BY DEALER THE LENS COULD NOT BE REPLACED BY ITSELF SO HAD TO PURCHASE AND INSTALL 2 SEALED HEADLIGHT UNITS. COST OF OVER $600. DEALER PICKED UP HALF THE COST. CAR HAD ONLY 40,000 MILES. I CALLED CADILLAC CUSTOMER SERVICE AND ALL THEY SAID THEY COULD DO WAS TO CONTACT THE DEALER WHICH I HAD ALREADY WORKED WITH. DEALER FEELS THERE SHOULD BE A RECALL ON THE HEADLIGHTS BECAUSE 'WE REPLACE A LOT OF THESE ON '97 & 98' DEVILLES, GRAND AM'S, AND OTHER SIMILAR PRODUCTS. THESE ARE SEALED UNITS JUST LIKE ANY OTHER SEALED UNIT THAT SHOULD BE COVERED UNDER WARRANTY (ORIGINAL OR EXTENDED). IT'S CONSIDERED TRIM WHICH IS NOT RIGHT. WHAT MAKES A SEALED HEADLAMP ANY LESS IMPORTANT THAN ANY OTHER SEALED UNIT ON THE CAR? CERTAINLY ITS LOCATION SHOULD NOT. IT'S JUST PLAIN A DEFECT IN MANUFACTURING AND CADILLAC SHOULD FACE IT AND MAKE IT RIGHT.*JB

MY HEADLIGHT LENS BLEW OFF THE CAR AND HIT THE WINSHEILD. SINCE IT WAS RAINING AND SNOWING THIS CAUSED MY HEADLIGHT TO GO OUT. I STOPPED TO SEE WHAT HAPPENED AND SAW THE LENS WAS NOT ATTACHED TO THE ASM. IN CHECKING THE OTHER HEADLIGHT I FOUND IT TO WAS READY TO COME OFF. THE OTHER HEAD LIGHT WAS VERY LOOSE. THE DEALER HAD STATED THIS WAS A PROBLEM ON 1998 CADILLACS BUT STATE IT WAS NOT COVERED UNDER WARRENTY. CALLED THE 800 # AND WAS TOLD THE SAME THING. IN CHECKING I FOUND MANY COMPLAINTS AND ONE STATED THE POSITION CADILLAC IS TAKING IS THAT THE LENS IS A TRIM ITEM. IF THIS WAS FACT THEN THE LENS SHOULD BE SOLD AS A SEPERATE TRIM ITEM. THE FACT IS IT CAN NOT AND IS SOLD AS A ASSEMBLY WHICH COST $245 EACH. THIS IS A SERIOUS SAFRY HAZARD FOR THE DRIVER AND ANYONE WHO COULD BE HIT BY THE LENS. I FEEL THIS SCAM SHOULD BE INVESTIGATED AND WOULD LIKE AN EXPLANATION AS TO WHY THIS WAS NOT A RECALL ITEM WITH SO MANY SAFTEY COMPAINTS. I ALSO FOUND THIS HAS BEEN A PROBLEM SINCE 1998 -1999. *JB

I AM VERY CONCERNED ABOUT THE HEADLIGHTS GOING OUT ON MY 1998 CADELLAC DEVELLE. THE PASSENGER SIDE LENS BLEW OFF THE CAR AND WENT FLYING. THE HEADLIGHT WENT OUT. I STOPED TO SEE WHAT HAD HAPPEN - SAW NO LENS ON THE ONE SIDE. CHECKED THE OTHER SIDE AND THE LENS WAS READY TO FALL OFF. I HAD NOT LIGHTS ON ONE SIDE AND IF I HAD NOT WIRED THE OTHER LENS IN PLACE IT WOULD HAVE BLEW OFF AND I WOULD HAVE HAD NO HEADLIGHTS. CONTACED THE DEALER AND WAS TOLD THEY ARE AWARE OF THIS PROBLEM BUT SUGGESTED I CONTACT THE 800#. THEY REFUSED TO DO ANYTHING ABOUT THE PROBLEM STATING IT WAS OUT OF WARRENTY. RESEARCHING THE PROBLEM I AM FINDING THEIR HAS BEEN SEVERAL COMPLANTS HAVING THE SAME PROBLEM. I BELEIVE AN INVESTIGATION IS IN ORDER. THIS IS VERY UNSAFE FOR THE DRIVE AND A PROJECTILE COULD DO A GREAT DEAL OF HARM TO A PERSON BEING STRUCK BUT THE FLYING LENS. THE SAD PART IS YOU CAN NOT EVEN BUY A LENS. TH E DEALER WILL ONLY SELL YOU A COMPLETE ASSEMBLY AT $240. HOW WOULD ONE KNOW IF THE NEW ASM WILL NOT DO THE SAME?

CONSUMER NOTICED, EXCESSIVE OIL CONSUMPSION EVERY 3000 MILES ONE QUART OF OIL, CAUSING ENGINE STALL VERY OFTEN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

WHILE DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT IS ON IN THE PANEL DASHBOARD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HEADLIGHTS LENS WILL FALL OFF CAUSING A DISTRACTING TO CONSUMER VIEW. DEALER NOTIFIED MR

THE CONSUMER WAS ON THE DRIVEWAY OF PERSONAL RESIDENCE WITH ALL SEAT BELTS SECURED WHEN BOTH THE DRIVER/PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS A LOUD EXPLOSION. THE ENGINE SHUT DOWN, THERE WERE NO POWER FEATURES WORKING, AND THE HORN WAS BLOWING CONTINUOUSLY. THE DASHBOARD WAS BLOWN UP FROM THE FORCE OF THE AIRBAGS AND THE FRONT WINDSHIELD WAS SEVERELY SMASHED FROM THE FORCE OF THE DASHBOARD. THE CONSUMER WAS DRIVING AND HIS ARMS WERE BURNED FROM THE AIRBAG ON THE DRIVER SIDE, CONSUMERS HIS WIFE HIT HER HEAD ON THE PASSENGER SIDE WINDOW. (CONSUMERS WIFE SUFFERED FROM A TEMPORARY HEARING LOSS IN LEFT EAR, AND NECK PAIN/HEADACHES) *SCC

WHILE DRIVING THE VEHICLE AT THE SPEED OF 35MPH, THE ENGINE SHUT OFF. LOST THE CONTROL OF THE POWER STEERING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.