2001 CADILLAC DEVILLE Complaints

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE BRAKE FLUID INDICATOR LIGHT ILLUMINATED. THE BRAKE PEDAL WAS SOFT WHEN DEPRESSED AND BRAKE FLUID WAS ADDED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THE BRAKE LINE THAT CONNECTED THE MASTER CYLINDER AND EDCM MODULE WAS RUBBING AGAINST THE TRANSMISSION, CAUSING THE LINE TO WEAR AND BRAKE FLUID TO LEAK. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE AND ADVISED THE CONTACT TO CALL NHTSA. THE CURRENT MILEAGE WAS 78,915 AND FAILURE MILEAGE WAS 78,300. UPDATED 01/11/08. *LJ THE BRAKE LINE WAS REPLACED. UPDATED

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE KEY WOULD TURN, BUT THE VEHICLE WOULD START INTERMITTENTLY. THERE WERE NO WARNING INDICATORS PRESENT. THE DEALER STATED THAT THE KEY NEEDED TO BE REPLACED AND THE FAILURE CONTINUED AFTER THE REPAIR WAS MADE. WHILE DRIVING BETWEEN 5-35 MPH, THE VEHICLE STALLED. THE SERVICE ENGINE WARNING INDICATOR LIGHT ILLUMINATED AND THERE WAS A LOSS OF POWER BRAKES AND STEERING. THE GEAR WAS SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE DEALER MADE REPAIRS, BUT THE TYPE OF REPAIRS WERE UNKNOWN. THE FAILURE PERSISTS. THE FAILURE MILEAGE WAS 88,000 AND CURRENT MILEAGE WAS 94,000.

TOTAL LOSS OF BRAKES DUE TO MECHANICAL FAILURE. SEPARATION OF BRAKE PEDAL FROM BRAKE ACTUATOR LINKAGE. *JB

SERVICE ENGINE LIGHT COMES ON AND VEHICLE ENGINE WILL UNEXPECTEDLY DIE LEAVING YOU WITH NO POWER ASSIST ON BRAKES OR STEERING, A VERY DANGEROUS SITUATION. DEALER HAS REPLACED ENGINE CRANKSHAFT SENSOR THE THIRD TIME NOW. THE ENGINE DIED UNEXPECTEDLY NUMEROUS TIMES, AND THE ENGINE CRANKSHAFT SENSOR HAS BEEN REPLACED THREE TIMES IN 52,000 MILES. DEALER SAYS CADILLAC WILL NOT PAY FOR REPLACEMENT EVEN THOUGH THEY ARE AWARE OF THE PROBLEM AND SENSOR HAD BEEN REPLACED TWICE PREVIOUSLY. WE ARE EXTREMELY LUCKY THESE INCIDENTS DID NOT CAUSE A MAJOR CRASH. *AK

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS A HUMMING NOISE COMING FROM THE FRONT OF THE VEHICLE. IT WAS INSPECTED BY A DEALER WHO DETERMINED THE RIGHT FRONT WHEEL BEARING WAS LOOSE AND NEEDED TO BE REPLACED.

2001 CADILLAC DEVILLE. INTERMITTENTLY WON'T START. ALL LIGHTS IN CAR COME ON, SO THERE IS ELECTRICAL POWER. I HAVE BEEN HAVING THIS PROBLEM FOR 2 YEARS...I AM NOW ON MY 3RD DEALER/SERVICE. PROBLEM NEVER SHOWS UP ON DIAGNOSTICS...THEY HAVE BEEN ABLE TO DUPLICATE A FEW TIMES....STILL UNABLE TO FIX. PCM HAS BEEN REPLACED 2 TIMES. I AM VERY FRUSTRATED....PLEASE HELP....THE SERVICE DEPARTMENTS ALSO DO NOT KNOW WHAT TO DO... *NM

I HAVE HAD TO REPLACE MY AUTOMATIC WINDOW MOTOR AND REGULATORS FIVE TIMES. FIRST ON THE REAR LEFT, THEN ONE MONTH LATER ON THE FRONT RIGHT, THEN IN 2006, BOTH LEFT AND RIGHT REAR, AND JUST THIS WEEK THE PASSENGER FRONT. I HAVE HAD THIS CAR FOR 2 YEARS. I AM A GOOD DRIVER AND HAVE NEVER BEEN IN AN ACCIDENT. THE WINDOWS ARE CHEAPLY MADE WITH A LITTLE PIECE OF PLASTIC THAT BREAKS A LOT. I KNOW THAT THIS PROBLEM IS NOT UNIQUE TO OTHER CADILLAC DEVILLE OWNERS, BECAUSE THE WINDOW REGULATORS ARE OFTEN OUT OF STOCK- MEANING THAT MANY OTHER PEOPLE ARE HAVING TO GET THEIR WINDOWS FIXED. THE INCIDENT DATES ARE 06-18-2004, 07-14-2004, 07-17-2006, 07-17-2006 AND 10-17-2006. THIS IS NOT SAFE TO HAVE A WINDOW THAT BREAKS SO THAT YOU CANNOT CONTROL IT. *NM

MY CAR FAILED TO START. ON CHECKING BATTERY, LOCATED UNDER REAR PASSENGER SEAT, I DISCOVERED THE BATTERY WAS BADLY CORRODED. THE BATTERY SITS DIRECTLY ON THE FLOOR PAN BENEATH PASSENGER SEAT. ON REMOVING THE BATTERY I DISCOVERED THE CORROSION HAD EATEN THROUGH THE FLOOR RESULTING IN A HOLE ONE INCH IN DIAMETER. I HAD THE FLOOR PAN REPAIRED AND HAD RINOCOAT SPRAYED ON TO PREVENT FUTURE PROBLEMS. I FEEL GM SHOULD PUT A PLASTIC TRAY UNDER THE BATTERY TO PREVENT THIS PROBLEM.*JB

$3440.72 OF REPAIRS FROM JAN 05 TO AUG 06, INCLUDES AIR BAGS, COMPUTER PROBLEMS, ELECTRIC WINDOWS, AIR CONDITIONER,FUEL PUMP,WATER PUMP,ELECTRIC SEAT HEATER,ETC. ON A 2001 CADILLAC DTS WITH 60038 MILES. ALL FIXED BY DEALER AND EXTENDED WARRANTY. WE PAID #50.00 DEDUCTIBLE FOR EACH TRIP TO SERVICE DEPT. 8 TIMES SINCE JAN 05. THE COMPLAINT IS REGARDING THE NUMBER OF TIMES WE HAVE BEEN WITHOUT A VEHICLE AND THE NUMEROUS REPAIRS ON A CAR THAT IS SUPPOSE TO BE WELL MADE, AND OF COURSE IS VERY EXPENSIVE. WE ARE SELLING THIS VEHICLE BECAUSE IT IS NOT RELIABLE AND WILL HAVE TO WITHDRAW SEVERAL THOUSAND DOLLARS TO MAKE UP THE DIFFERENCE OF THE SALE VALUE AND WHAT WE OWE. WE WOULD BE KEEPING THE CAR UNTIL PAID FOR IF THERE HAD NOT BEEN SO MANY PROBLEMS. THIS CAR IS KEPT IN A GARAGE AT ALL TIMES,AND WE HAVE IT SERVICED EVERY 3000 MILES AND HAVE DONE THIS SINCE WE BOUGHT THE CAR IN DEC 2003. PLEASE CONTACT US REGARDING ANY ADDITIONAL INFORMATION NEEDED. THANK YOU. *JB

WHEN I PURCHASED MY CADILLAC, IT HAD 22,000 MILES ON IT. THERE WAS A "BUMPING" IN THE STEERING WHEN I TURNED AT SLOW SPEEDS. I COMPLAINED ABOUT IT ON SEVERAL OCCASIONS. 1. THE DEALER REPAIRED A BROKEN MOTOR MOUNT, DIDN'T FIX IT. 2. THE DEALER CHANGED THE RACK & PINION, DIDN'T FIX IT. 3. THE DEALER CHANGED THE TIE ROD ENDS, DIDN'T FIX IT. 4. AN INDEPENDENT MECHANIC TIGHTENED UP LOOSE BOLTS IN THE FRONT END, DIDN'T FIX IT. 5. FINALLY, I TOOK IT TO ANOTHER DEALER WHO TOLD ME THAT THE STEERING COLUMN WOULD HAVE TO BE CHANGED AND WOULD COST ABOUT $1,300. *JB WHEN I OBJECTED, BECAUSE I STILL AM NOT SURE IF THEY CAN FIX THE PROBLEM, THEY TOLD ME THAT IT MIGHT LOCK UP. WELL, I FEEL LIKE THAT SINCE THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR, AND THEY HAVE TRIED UNSUCCESSFULLY MANY TIMES TO FIX IT, THEY SHOULD FIX IT FREE. OF COURSE THEY DON'T THINK SO. *JB