2009 CADILLAC DTS Complaints

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WENT FOR INSPECTION, SHELL CARDINAL FOREST, SPRINGFIELD, VA. INSPECTION REJECTED DUE TO FAULTY/WORN OUT/DANGEROUS MOTOR MOUNTS. MECHANIC SAID DESIGN FLAW. LINDSAY CADILLAC SERVICE MANAGER ADMITTED "DIFFERENT" DESIGN THAN OTHER CADILLACS. MY WIFE AND I, AGES 55 AND 70, HAVE OWNED NUMEROUS VEHICLES, INCLUDING 3 CADILLACS, AND HAVE DRIVEN CARS WELL OVER 100K MILES, INCLUDING FAR LESS EXPENSIVE CARS. HAVE NEVER HEARD OF MOTOR MOUNTS FALLING APART OR EVEN WEARING OUT, ESPECIALLY NOT AT 79K MILES. CHEAPER CARS WE'VE OWNED HAVE NEVER DEVELOPED SUCH A SERIOUS PROBLEM AT THAT MILEAGE. SHELL SAID THIS SHOULD NOT HAPPEN. WE HAVE ASKED PARTS BE SAVED FOR YOUR INSPECTION. CADILLAC WANTED $1,750 TO REPLACE FOR THEIR DEFECTIVE DESIGN. WE WOULD THINK THE DANGER OF HAVING THE ENGINE FALL OUT OF THE CAR WOULD BE A SIGNIFICANT SAFETY ISSUE. *TR

WHILE PULLING INTO PARKING LOT THERMOSTAT BEGAN CLIMBING AND LIGHT CAME ON TO SHUT DOWN ENGINE.TOOK CAR RIGHT TO DEALER NEARBY. *TR

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER WAS UNABLE TO EXIT THE REAR PASSENGER DOOR DUE TO A FAULTY DOOR LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH AND HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REOCCURRED. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR WAS POSITIONED AT A DOWNWARD ANGLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SIDE MIRROR MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED ON THE DRIVER SIDE MIRROR, WHICH WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE PULSATED WHILE DECELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

FUEL RELAY MELTED I REPLACED IT AND MELTED AGAIN JUST LIKE MY OTHER CADILLAC DTS. BOTH ARE SAME YEAR AND ALSO SAME MILES. I GET THAT FIXED BY DEALER ON 03/26/2013 AND THIS ONE AT DEALER SINCE LAST MONDAY. PROBLEM RELAY BOXES IS GOING TO BE REPLACED JUST LIKE THE OTHER ONE. MELTING IS VERY DANGEROUS WHEN RELAY BOX RIGHT UNDER THE BACK SEATS. *TR

FUEL RELAY KEEP BURNING MELTING DUE TO OVERHEAT. RELAY BOC IS UNDER THE BACK SEAT I DON'T THINK THAT SHOULD BE SAFE AND HAS TO BE RECALLED ALL DTS I HAVE THIS ONE HAPPENED OVER TWO MONTHS AGO THIS CAR WAS 93325K AT THAT TIME. MY OTHER 09 CADILLAC DTS HAS SAME PROBLEM AND IN DEALER SERVICE RIGHT NOW AND THAT CAR HAS 94200 K ON IT. BOTH 2009 DTS IS IT JUST A COINCIDENCE. *TR

VEHICLE FAILED TO START AFTER BEING PARKED OVERNIGHT. ENGINE WOULD CRANK BUT NOT FIRE. DEALER FOUND REAR FUSE ASSEMBLY TO BE IN A "MELTED CONDITION"; FUEL PUMP FUSE/RELAY WAS CHARRED. ENTIRE FUSE ASSEMBLY REQUIRED REPLACEMENT. DEALER COULD FIND NO CAUSE FOR PROBLEM. MY MAIN CONCERN IS THIS ASSEMBLY IS LOCATED UNDER THE REAR PASSENGER SEAT NEXT TO THE BATTERIES. THE POWER SURGE THAT CAUSED SUCH HEAT DAMAGE COULD, IN MY OPINION, RESULT IN A FIRE IN THE VEHICLE, OR AT THE VERY LEAST BURN ANYONE SITTING IN THE REAR SEAT COMPARTMENT OF THE VEHICLE. *JS

MY 2009 DTS HAS FACTORY INSTALLED CROME WHEELS AND THE CROME IS PEELING OFF. CADILLAC DEALER SAID THEY WERE ABUSED, BUT ALL FOUR WHEELS ARE PEELING THE SAME PLACE. DEALER WOULD DO NOTHING. *TR

FRONT SEAT HEAD RESTRAINTS CAUSE A VERY LARGE OBSTRUCTION IN TRYING TO SEE A VEHICLE YOU ARE PASSING, SO AS TO KNOW WHEN TO GET BACK IN TO THE TRAVEL LANE. ALSO THE HEAD RESTRAINTS POSE A LARGE BLIND SPOT WHEN TRYING TO MERGE IN TRAFFIC. *TR