2002 CADILLAC ESCALADE Complaints
View complaints related to 2002 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC ESCALADE- LARCHMONT, NY
INQUIRY ABOUT THE STABILITRAK SYSTEM INSTALLED IN THE 2002 CADILLAC ESCALADE SUV. *PH AS THE RIGHT WHEELS TOUCHED A SHORT PATCH OF SLUSH, THERE WAS A QUICK CLOCKWISE PIVOT THAT FELT PERPENDICULAR TO THE HIGHWAY FACING TO THE RIGHT. POSSIBLY THE STABILITRAK SYSTEM HAD REACTED IN A WAY THAT WOULD SPIN THE VEHICLE. *SC *JB
Source: CONSUMER LETTER -
2002 CADILLAC ESCALADE- DETROIT, MI
THERE WAS INTERMITTENT STALLING. THE DEALER WAS UNABLE TO RESOLVE THE PROBLEM WHEN THE CONSUMER WOULD HAVE THE VEHICLE TOWED TO THE DEALER. THE CONSUMER FELT THAT THE VEHICLE WAS DANGEROUS TO DRIVE. *AK THE CONSUMER SMELLED WIRES BURNING, THE CHECK ENGINE WAS ON, THE SEAL FOR THE REAR HATCH LEAKED WATER, THERE WAS A LONG CRANK WITH THE ENGINE WHEN WARM, THERE WAS A WINDING NOISE COMING FROM THE DRIVER'S LEFT FRONT TIRE AREA DUE TO A FAILED BEARING WHICH DESTROYED THE ENTIRE FRONT DIFFERENTIAL, THE A/C WAS NOT COLD DUE TO A LEAK, WATER LEAKED IN THE TRUNK, THE MIRRORS WOULD NOT TILT IN REVERSE, A POSITIVE CABLE WAS LOOSE AND A BOLT WAS STRIPPED, THE STARTER WOULD NOT ENGAGE AFTER WAITING FOR A SHORT PERIOD OF TIME AND AN ABNORMAL NOISE WOULD BE HEARD WHEN RESTARTED. *SC *CB
Source: CONSUMER LETTER -
2002 CADILLAC ESCALADE- GREENVILLE, NC
POWER STEERING FAILED. AS A RESULT, VEHICLE CRASHED INTO A MAILBOX, AND THEN INTO A DITCH. NO INJURIES REPORTED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- DETROIT, MI
I WAS ON MY WAY HOME FROM WORK WHEN MY TRUNK JUST STOPPED ON A BUSY STREET(ORCHARD LAKE ROAD) A LADY BEHIND ME ALMOST HIT ME,SHE RAN ALL UP ON THE SIDEWALK.THIS HAS HAPPEN BEFORE,AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS.THIS TRUNK IS UN SAFE FOR THE ROAD.*AK
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- WINTER PARK, CO
WHILE DRIVING 65-70 MPH, THE LEFT REAR TIRE EXPERIENCED A BLOWOUT (AFTER MARKET EQUIPMENT INSTALLED AT 13,000 MILES, TIRE SIZE 265/70R17, DOT# UNAVAILABLE AT THIS TIME). THIS CAUSED THE VEHICLE TO SKID OUT OF CONTROL, INTO A WHEAT FIELD. THE CONSUMER STATED THE VEHICLE SUSTAINED DAMAGES TO THE FRONT END AND BOTH FRONT FENDERS. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION ALONG WITH THE DOT# AND COMPLETE THIS QUESTIONNAIRE. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CADILLAC ESCALADE- OAKLAND, CA
HEADLIGHTS ON SUVS ARE TOO HIGH AND LOW BEAMS ARE EFFECTIVELY HIGH BEAMS FOR DRIVERS OF REGULAR CARS. THIS MEANS THAT AT NIGHT, THE SUV LIGHTS SHINE DIRECTLY INTO THE EYES OF DRIVERS IN FRONT VIA THE REAR VIEW AND SIDE MIRRORS. THIS WILL LEAD TO ACCIDENTS, DISTRACTING DRIVERS' ATTENTION FROM TRAFFIC IN FRONT AND SEVERELY REDUCING VISIBILITY. *LA
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- FLORISSANT, MO
WHILE DRIVING THERE WAS PULSATION AND VIBRATION WHEN BRAKING AT ANY SPEED. ABS BRAKE LIGHT STAYED ON AT ALL TIMES. VEHICLE HAD BEEN TO THE DEALER FOUR TIMES. THE STABILITY LOCK TRACKING SYSTEM WAS REPAIRED FOUR TIMES IN ONE YEAR. MANUFACTURER HAD BEEN INFORMED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- PATTERSON, NY
I WAS DRIVING WITH MY CHILDREN IN MY 2002 CADILLAC ESCALADE AND THERE WAS A REAL BAD BURNING SMELL AND SMOKE COMING FROM MY BACK SEAT. I LOOKED IN THE BACK SEAT AND THERE WAS SMOKE COMING FROM THE REAR DRIVERS SIDE SEAT. THE HEATED SEATS HAD GOTTEN TURNED ON BY ACCIDENT OR TURNED ON BY THEMSELVES. WE PULLED OVER AND GOT THE TWO KIDS OUT OF THERE CARSEATS TURNED THE HEATED SEAT SWITCH OFF, WAITED FOR THE SEAT TO COOL OFF. THANKFULLY WE CAUGHT IT IN TIME AS MY CHILDREN COULD HAVE BEEN INJURED. I PUT IN A COMPLAINT TO CADILLAC TO FILE ARBITRATION AS MY HEATED SEATS HAVE BEEN REAPIRED 3 TIMES PRIOR TO THEM MELTING. CADILLAC DENIED ARBITRATION AND TOLD ME THE DEALER WILL REPAIR IT YET AGAIN.*AK
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- LONGMONT, CO
REAR BRAKES WORE OUT WITH OVER 50% OF FRONT PADS REMAINING. IVE OWNED OVER 30 CARS AND TRUCKS IN MY LIFE AND THIS IS A FIRST. DEALER TELLS ME ITS NORMAL. SINCE HISTORICALLY 99.99% OF ALL VEHICLES PERFORM 80% OF BRAKING WITH THE FRONT BRAKES IT SEEMS THAT THERE IS SOMETHING WRONG WITH THE BRAKE BALANCING SYSTEM ON MY CAR. ASKED FOR CADILLAC TO PUT IN WRITING THAT THIS IS HOW THESE BRAKES WERE DESIGNED. THEY TOLD ME THEY DONT DO THAT. WHEN I PUT MY 3 YEAR OLD & 2 YEAR OLD LITTLE GIRLS IN THIS CAR I WANT TO KNOW THAT IT IS SAFE AND CADILLAC IS WILLING TO SAY SO IN WRITING. I DONT BELIEVE THE BRAKE SYSTEM IS RIGHT. *AK
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- IRWIN, PA
PARKING BRAKE DOES NOT HOLD CAR WHEN PARKED ON A GRADE. DEALER SAID IT WAS A COMMON PROBLEM WITH ESCALADES. NO RECALL/WARRANTY. *JB
Source: NHTSA WEB SITE