2010 CADILLAC ESCALADE Complaints

View complaints related to 2010 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2010 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC ESCALADE
    - LAKE SAINT LOUIS, MO

    AT A STOPLIGHT ON AN OVERPASS THE CAR SHUT OFF AND WOULDN'T RESTART FOR 10 MINUTES. AFTER IT RESTARTED AND WE CONTINUED TO DRIVE AND GET ON THE HIGHWAY. THE CAR SHUTOFF WHILE DRIVING 60 MPH ON THE HIGHWAY. POWER STEERING WAS COMPLETELY LOST. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY. AFTER 5 MINUTES OR SO CAR RESTARTED. THERE WAS A CADILLAC DEALER WITHIN 10 MILES SO WE CONTINUED ON TO TRY AND GET THERE. THE CAR SHUTOFF AGAIN GETTING OFF THE HIGHWAY ON THE EXIT RAMP AND AGAIN LOST POWER STEERING. AGAIN WAITED FOR 5 MINUTES THE CAR RESTARTED. SAME THING HAPPENED PULLING INTO THE DEALER PARKING LOT. WE WERE LUCKY THERE WASN'T MUCH TRAFFIC ON THE HIGHWAY OR I WOULD IMAGINE WE COULD HAVE VERY LIKELY CAUSED A BAD ACCIDENT WITH THE CAR SHUTTING OFF AT 60 MPH WITH NO STEERING. WE WERE IN A RURAL AREA WHERE THE HIGHWAY DEATH TOLL IS HIGH. I HAVE READ NUMEROUS CASES OF OTHER ESCALADE OWNERS HAVING THIS SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC ESCALADE
    - WELLINGTON, FL

    TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC ESCALADE
    - JOPLIN, MO

    TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000(AIR BAGS). LANDERS CHEVROLET CADILLAC OF JOPLIN (4630 E 32ND ST, JOPLIN, MO 64804, 417-317-5175) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC ESCALADE
    - EAGLE POINT, OR

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AIRPORT CHEVROLET BUICK GMC AT (541) 770-1300 (LOCATED AT 3001 BIDDLE RD, MEDFORD, OR 97504) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC ESCALADE
    - ANCHORAGE, AK

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE CALL REPAIR. THE DEALER (ALASKA SALES AND SERVICE ANCHORAGE, 1300 E 5TH AVE, ANCHORAGE, AK 99501, (877) 434-0231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC ESCALADE
    - PHILLADELPHIA, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAULKNER CADILLAC TREVOSE (4447 E STREET RD, FEASTERVILLE-TREVOSE, PA 19053, (866) 722-7910) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC ESCALADE
    - CUMMING, GA

    TAKATA RECALL HENNESSY CADILLAC AT 3377 SATELLITE BLVD, DULUTH, GA 30096 HAS TOLD ME THAT THEY DON'T HAVE THE PART IN YET TO FIX IT. I RECEIVED A RECALL LETTER BACK IN 2016 AND THEY STILL DON'T HAVE IN THE PART? WHY NOT? I AM AFRAID TO BE IN THIS CAR AND I LIVE IN A HOT STATE, GEORGIA. I WANT IT FIXED ASAP!!! PLEASE HELP ME MAKE THIS HAPPEN.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC ESCALADE
    - HUNTSVILLE, AL

    TAKATA RECALL. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THE AIRBAG REPLACED BASED ON THE RECALL. I CONTACTED BENTLEY CADIILLAC TODAY AT 1:02 PM, SPOKE WITH "JD" AND WAS TOLD THAT THEY DO NOT HAVE THAT PART AND THEY CAN NOT GET IT BECAUSE TAKATA WENT BANKRUPT.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC ESCALADE
    - FORT MYERS, FL

    TAKATA RECALL - HAVE MADE NUMEROUS ATTEMPTS TO CLARIFY RECALL AT DEALERSHIP WITH NO CONCLUSION. DEALERSHIP SAYS NO RECALL AND REPLACEMENT IS AVAILABLE ALTHOUGH WE HAVE RECEIVED INFORMATION THAT THE VEHICLE IS AFFECTED BY THE TAKATA DEFECT. IN A LETTER RE: TK HOLDINGS INC IT SPECIFICALLY READS IN BOLD SCRIPT, "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." DEALERSHIP SAYS THEY NO NOTHING ABOUT THIS. I READ THAT GM HAD UNTIL AUGUST 2017 TO REMEDY SITUATION BUT HAVE NOT HEARD RESULTS.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC ESCALADE
    - ONTARIO, CA

    TAKATA RECALL. I HAVE TWO KIDS AND AM SCARED TO DRIVE MY CAR WITH THIS RECALL. ITS BEEN OVER 2 YEARS SINCE THE FIRST CONTACT WITH GM. AT THAT TIME THEY SAID THEY WOULD FOLLOW UP WITH ME AND STILL NEVER HAVE. I CHECKED THE STATUS ON THEIR WEBSITE AND IT SAYS: RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE NOT SURE WHAT TO DO. PLEASE HELP!

    Source: NHTSA WEB SITE