2018 CADILLAC ESCALADE Complaints

View complaints related to 2018 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2018 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 CADILLAC ESCALADE
    - Brandon, MS

    Had to replace the camshafts about 10,000 ago. Vehicle is now having what sounds like lifter clattering. Engine is operating rough when gas is applied. I’ve seen a lot of recalls on 6.2 motors and don’t want my engine to die if it can be helped. I’ve taken the vehicle to my mechanic several times and he thinks it’s the lifters or something more serious. Hopefully the connecting rods aren’t the issue

    Source: NHTSA WEB SITE
  • 2018 CADILLAC ESCALADE ESV
    - Reisterstown, MD

    Odometer Fraud. The contact purchased a 2018 Cadillac Escalade ESV. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 108,000 and at the time of registration, it was discovered that the mileage was 230,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CADILLAC ESCALADE
    - Findlay, OH

    The contact owns a 2018 Cadillac Escalade. The contact stated that while driving 70 MPH, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the lifters had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the rod bearings had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,142.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CADILLAC ESCALADE
    - Scottsdale , AZ

    2018 Escalade with 84 k miles. First issue was the front struts went out at around 80k miles 3200 repair. Second issue which is the major issue. Was driving and started hearing a clicking noise as I pressed on gas the car didn’t want to move and started slowing down. Car started shaking. Check engine light wasn’t on. Drove straight to dealership and was told I had a bent push rod and my lifters would need to be repairs and possibly cam shaft. Was quoted 8-13 thousand dollars. Car got regular oil changes and premium gas only since day 1.

    Source: NHTSA WEB SITE
  • 2018 CADILLAC ESCALADE ESV
    - Hutto, TX

    There was an internal failure in the engine causing loss of power, misfire, and loud knocking from inside the engine. Check engine light came out and the car was shut-off and towed to a repair facility. The facility found metal shavings in the oil filter and said the engine needs to be replaced. I became aware of an open recall (25V-274) on the same engine for model years 2021-2024, and think the same manufacturing defect may be responsible for the failure in my 2018 model year. My mechanic tells me his small shop has seen this problem with four other vehicles with the same engine.

    Source: NHTSA WEB SITE
  • 2018 CADILLAC ESCALADE ESV
    - Miami, FL

    The contact owns a 2018 Cadillac Escalade ESV. The contact stated that while driving at various speeds, the steering wheel was stiff, and the vehicle lost automotive power and failed to exceed 35 MPH while driving. The contact stated that occasionally the vehicle failed to properly shift to driver(D) from park(P). The contact stated that the check engine, low oil pressure, and TPMS warning lights remained illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,107.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CADILLAC ESCALADE ESV
    - Marion, OH

    The front cue system has spiderwebs caused by normal sun exposure, all safety radar features don’t work due to electrical defect that makes the car not function perfectly

    Source: NHTSA WEB SITE
  • 2018 CADILLAC ESCALADE
    - Comanche, TX

    Pulled out of gas station and in 1/2 mile down the road pulled into oil change facility that I had scheduled to do. Heard a loud ticking of engine that was unfamiliar. Did oil change and engine still had sound after warm up. Pulled oil filter and found metal particles in filter/filter oil.

    Source: NHTSA WEB SITE
  • 2018 CADILLAC ESCALADE
    - Lexington , SC

    Escalade would experience loss of acceleration 15-20mph under light/moderate throttle, appear to go in to neutral when going from 3rd to 4th (best I can tell,) and then slam in to gear. While doing 50-55mph Escalade would have a converter shudder or go in and out of neutral. This would leave me unable to accelerate if needed and would place me in a precarious position if I was turning out in traffic or needed change speeds. On a repeat trip to the dealer it was determined there was metal in the transmission pan and exact source of metal was not able to be identified. It never triggered a check engine light or any other visible warning. Transmission was replaced with partial cost assistance from Gm and is back to operating properly.

    Source: NHTSA WEB SITE
  • 2018 CADILLAC ESCALADE ESV
    - Bellmore, NY

    When I started car I heard knocking. Engine failure. According to mechanic the lifter, rod and camshaft are bent. The car was always serviced and had regular oil change according to owners manual. The dealer recommends a new engine

    Source: NHTSA WEB SITE