2019 CADILLAC ESCALADE Complaints

View complaints related to 2019 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2019 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 CADILLAC ESCALADE ESV
    - Westminster, MD

    Odometer Fraud. The contact purchased a 2019 Cadillac Escalade ESV on November 5, 2025, from a private dealer. The contact stated that upon having a State Inspection performed on the vehicle, the vehicle failed the inspection. The mechanic stated that the amount of mechanical work needed to repair the vehicle did not match the low mileage on the vehicle. The contact then obtained a Carfax Report and discovered the mileage discrepancy. At the time of purchase, the vehicle mileage was 65,800; however, the Carfax report discovered that the mileage was 237,000 in September of 2025. The contact reported the issue to the Maryland Department of Motor Vehicles and the Virginia Department of Motor Vehicles. In addition, the contact reported the issue to the Howard Police Department and the Howard County District Attorney of Maryland. After having the cases dropped by the various agencies, the contact called U.S. Immigration and Customs Enforcement and was referred to the NHTSA to report the issue.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 CADILLAC ESCALADE
    - Hope, MI

    Loud engine knocking heard after starting vehicle at grocery store, vehicle was driven 25 miles to get to store so was 'warm', check engine lite on dashboard came on during knocking, was able to drive vehicle to dealership for diagnosis (approximately 3.1 miles), dealership diagnosis after engine teardown was roller lifter failure causing damaged camshaft, instead of repairing defective parts in this engine opted for new engine replacement, cost approximately $15,000 for repairs and labor out of pocket, vehicle is 2019 Escalade, less than 110,000 miles on engine, purchased in 2022 with approximately 9000 odometer miles from cadillac dealership, professionally maintained at Cadillac dealership since purchase. GMC has a NHTSA recall (EA25007) for 6.2L V8 engines (which this vehicle particular has), for the years 2021-2024. Model years 2019-2021 with these type of engines has an active investigation (no recall yet) for the same issue of 'loss of motive power due to engine failure'. We were fortunate that the failure occurred in town at low speed driving and not on the freeway with truck traffic at 75 mph, a sudden loss of power due to engine failure would greatly have increased the risk of a crash.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE ESV
    - Kissimmee, FL

    My vehicles passenger seat is laid back and the button to bring seat back up is not functioning. The passenger side window will not roll up or down, the sensor on the side view mirror is not working. The automatic power running board is not working on passenger side. The tire monitor is not working.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE
    - San Rafael, CA

    Loud knocking sound in the engine appeared out of nowhere. This is the same engine as what exists in the 2021 year models which does have a recall on them, but for some reason the 2019 models like I have are not included in the recall. I cannot drive the car for fear of the engine seizing up.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE
    - Portland, OR

    The engine has an Active Fuel Management system that has frequent failures of the lifters which causes the push rods to bend. This causes a misfire and the check engine light to illuminate. A broken piece of material entered the lower portion of the engine which could have caused an engine failure while on the highway. I had the vehicle towed to a dealership before a catastrophic failure occurred. Cadillac refuses to warranty this defect when the engine reaches 70k miles. The dealership sees this often and replaced the lifters on only one bank (head) at the cost of $4,000. This occurred on my 2018 Escalade which was under warranty at the time. They had to replace the camshaft and all the lifters on that vehicle.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE
    - FREEPORT, MI

    The engine valvetrain is suspected, specifically an AFM (Active Fuel Management) lifter or related lifter/oil control component. The vehicle and affected components are intact and available for inspection upon request. An unresolved internal engine malfunction presents a risk of sudden power loss, engine damage, or stalling while driving, which could increase the risk of a collision, particularly at highway speeds or in traffic. The issue has been reproduced consistently by the vehicle owner. Diagnostic work has been performed by independent parties, including inspection of the exhaust system, belts, and valvetrain components. Further confirmation by a dealer has not yet occurred. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. Independent mechanical inspection and repairs have been performed. No warning lamps or messages were displayed. Symptoms include a delayed chirping/ticking noise beginning approximately 20–30 seconds after engine startup, which is repeatable and changes with engine load and cylinder deactivation behavior.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE ESV
    - Jerome, ID

    I was driving on the freeway on Cruise Control going 80 mph. All the sudden my speedometer dropped and I had no power. My Transmission Light Started Blinking Cruise Control stopped working and my Car Started Shaking Violently and Sounded Clunky. I had to pull over to the shoulder immediately. I Called my Mechanic and he told me not to drive it any Further So we Towed the vehicle to his shop. There was absolutely no warning signs. This was the only sign something was wrong.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE ESV
    - San antonio , TX

    It had a rough idle and took it to the dealer. Cam shaft failure most likely due to faulty lifters and engine replacement needed. Similar to known issues on this year and on years that are involved in recall. This could lead to engine failure and loss of propulsion like the newer years. Car has been properly maintained and serviced at dealer.

    Source: NHTSA WEB SITE
  • 2019 CADILLAC ESCALADE
    - Upper Marlboro, MD

    The contact owns a 2019 Cadillac Escalade. The contact stated that there was an abnormal whining sound coming from the engine with the check engine warning light illuminated on the instrument panel. The vehicle was taken to dealer; however, the dealer was unable to duplicate a failure. Recently, the contact stated that the check engine warning light illuminated on the instrument panel. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 CADILLAC ESCALADE ESV
    - Lehi , UT

    I bought this 2019 Cadillac Escalade for family safety in November 2024 for 2000 miles from Ken Garfield dealership in America fork Utah. Four months ago he had a mechanical failure which costed $13,000 to repair to which Cadillac covered 90% of the cost. I got it back an 1000 miles later the engine had complete engine failure. Now they are saying they will only cover 60% of the coverage to fix the repair. I have six children and this is our only car. I need my engine repaired. This is a huge burden and we just took a loan out to pay the last repair. Please I beg of you help me.

    Source: NHTSA WEB SITE