2002 CADILLAC ESCALADE Complaints

View complaints related to 2002 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC ESCALADE
    - EDISO ISLAND, SC

    DRIVING LOW SPEED AND BRAKE PEDAL WENT TO THE FLOOR. NO WARNING LIGHTS. DIFFICULT TO STOP CAR. SELECTED LOWER GEAR AND MANAGED TO STOP CAR WITH WHAT BRAKING POWER REMAINED. HAD JUST GOTTEN OFF FREEWAY, COULD HAVE BEEN A SERIOUS ACCIDENT. BRAKE FLUID VISIBLE AT REAR OF VEHICLE. TOOK CAR TO GM DEALER AND THEY ADVISED A REAR STEEL BRAKE LINE HAD CORRODED AND HAD A HOLE. STATED ALL BRAKE LINES NEEDED REPLACING ALONG WITH BRAKE CALIPERS DUE TO CORROSION. THEY WOULD HAVE TO RAISE BODY FROM CHASSIS FOR ACCESS. BILL WOULD BE $3000 TO $4000. THEY WOULD GLADLY TAKE THIS CAR IN TRADE FOR A NEW GM VEHICLE. THIS CAR HAD ALL NEW BRAKES INSTALLED AT GM DEALER IN 2013 AND THERE WAS NO MENTION OF CORRODED BRAKE LINES. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC ESCALADE
    - PEABODY, MA

    SEVERE LEAK(CORROSION) IN BRAKE LINE AT CENTER PILLAR. LINE IS INBOARD OF CHASSIS BEAM, ADJACENT TO FUEL TANK. NOTE THIS IS THE FOURTH BRAKE LINE FAILURE EXPERIENCED ON THIS VEHICLE. (MASS CAR) HAD SIMILAR TOTAL FAILURE ON ANOTHER BRAKE LINE NEAR THE CURRENT FAILURE. DEALER ALSO FOUND TWO OTHER CORROSION CAUSED LEAKAGE AT REGULAR MAINT INSP. ALL REPAIRS MADE BY CADILLAC DEALER. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC ESCALADE EXT
    - SELDEN, NY

    I WAS DRIVING HOME. OUT OF NO WHERE MY DRIVERS SIDE - SIDE AIRBAG DEPLOYED SPONTANIOUSLY. I BEGAN LOSING CONTROL OF THE VEHICLE BECAUSE THE NOISE WAS SO LOUD, AND STARTELING THAT I THOUGHT SOMEONE STRUCK MY DRIVERS SIDE. I AM LEFT SIDE - HEARING IMPAIRED, MY WHOLE LEFT SIDE WENT NUMB AND BEGAN TO RING PIERCINGLY. I GAINED CONTROL BACK OF THE VEHICLE AND TRIED TO EXIT THE TRUCK. I WAS ENGULFED IN CHEMICALS AND COULDN'T SEE. I TRIED TO OPEN THE DOOR AND COULDN'T AS THE AIRBAG BLOCKED MY EXIT, AND / OR ROLLING DOWN THE WINDOW. WHEN THE AIRBAG BEGAN TO DEFLATE I WAS ABLE TO EXIT THE VEHICLE. I WAS FORTUNATE MY SON AND HUSBAND WERE BEHIND ME AS WE DROVE HOME. THEY HAD NO IDEA WHAT WAS HAPPENING AS I JUMPED OUT OF MY TRUCK WITH A WHITE CLOUD OF FUMES BEHIND ME. I NOW FEEL AS THOUGH MY EAR HAS BEEN STABBED AND MY NOSE/THROAT ARE BURNING. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC ESCALADE
    - CANAL WINCHESTER, OH

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC ESCALADE EXT
    - BUFFALO, NY

    THE EXHAUST MANIFOLD BOLTS ARE BROKEN AND THE MUFFLER REPAIR SHOP SAID THIS COULD LEAD TO A MAJOR REPAIR BILL IF THE OTHER BOLTS BREAK TAKING THE MANIFOLD OFF, IT COULD LEAD TO THE EGR PIPE BRAKING AND THIS IS A SUBSTANTIAL REPAIR BILL JUST REPLACING EACH EXHAUST MANIFOLD BOLT AS IS, THEN, THE REPAIR SHOP WANTS ME TO BUY NEW EXHAUST MANIFOLDS SO THEY CAN WARRANTY THEIR WORK. THIS SHOULD BE A RECALL ISSUE OR NEW EXHAUST MANIFOLDS & GASKET W/UPGRADED BOLTS. PLEASE HELP YOUR LOYAL CUSTOMER. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC ESCALADE EXT
    - AMSTERDAM, NY

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC ESCALADE
    - PORTSMOUTH, VA

    MY SERVICE STABILITY SYSTEM & ABS LIGHT CAME ON ABOUT TWO MONTHS AGO. I HAVE NOTICED WHEN SOMETIMES I PRESS ON THE BRAKE, IT FEEL LIKE IT'S SLIPPING. NOW, THE LIGHTS STAY ON AND I HAD A DIAGNOSTIC TEST RUN ON IT AND THE CODE IS C0223, ALSO ABOUT 7 MONTHS AGO MY TRUCK JUST STOPPED ON THE ROAD. I WAS TOLD THAT MY PROBLEM WAS MY FUEL FILTER SYSTEM. I JUST FOUND OUT THAT BOTH OF THESE ITEMS WERE RECALLS. PLEASE LET ME KNOW WHAT I NEED TO DO. I TRIED CALLING FEDERAL-MOGUL AND HONEYWELL INTERNATIONAL INC (FRAM) BUT I CAN'T GET THROUGH. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC ESCALADE
    - LAFAYEPPE, CA

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE STABILITY SYSTEM AND THE ABS BRAKE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC ESCALADE
    - ALAMO, CA

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE IGNITION INDEPENDENTLY DISENGAGED FROM THE START POSITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC ESCALADE EXT
    - CHESHIRE, CT

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE BRAKE LINE FRACTURED IN THE DRIVEWAY WHILE HE WAS DRIVING. THE CONTACT TOOK THE BROKEN BRAKE LINE TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD DETERIORATED DUE TO RUST AND THE BRAKE LINE SYSTEM HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE