2002 CADILLAC ESCALADE Complaints
View complaints related to 2002 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC ESCALADE EXT- DESERONTO, CA
I AM ANOTHER UNHAPPY GM VEHICLE OWNER DUE TO A VERY COMMON SAFETY ISSUE ON THEIR ENGINES, THE BOLTS ON MY EXHAUST MANIFOLD HAVE BROKEN, 3 IN JUST ONE WEEK, AND IM SURE THE OTHERS WILL BREAK TOO IN JUST A MATTER OF TIME.. I THINK GM SHOULD DO A RECALL ON THIS ISSUE, BCUS IT WILL NOT ONLY LOOK GOOD ON THEM BUT KEEP THEIR FUTURE COSTUMERS HAPPY.. IF I DO NOT GET A RECALL ON THIS , I WILL NEVER EVER AGAIN OWN ANOTHER GM VEHICLE... DODGE HERE I COME... MY WIFE'S VEHICLE IS A DODGE AND HAS 3 TIMES THE KMS AS MINE AND HAS NEVER HAD ANY MAJOR ISSUE ... OWN UP GM AND MAKES US PROUD AGAIN TO OWN A GM VEHICLE... *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- LEBANON, PA
THIS ESCALADE SHOULD BE INCLUDED IN YOUR ACTION NUMBER PE05020. THE VEHICLE ACTIVATED ABS ON SLOW BRAKING AS DESCRIBED IN THE ABOVE ACTION NUMBER. THIS OCCURRED MULTIPLE TIMES UNTIL I FIGURED OUT WHAT WAS HAPPENING. GMC GARAGE DISCOVERED TROUBLE CODE AND REPAIRED WHEEL SPEED CENSORS AS PER PROTOCOL AND PROBLEM HAS RESOLVED. GM TAKES NO RESPONSIBILITY FOR THIS ISSUE. THIS IS A KNOWN ISSUE AND ALL VEHICLES WITH THE SAME IDENTICAL PARTS SHOULD BE COVERED. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- GERMANTOWN, MD
WHILE TRAVELING 35 MPH IN TRAFFIC I INCURRED A LOSS OF BRAKING POWER. UPON CLOSER INSPECTION I NOTICED A BRAKE LINE LEAK DUE TO RUST. BRAKE LINES HAD RUSTED THROUGH CAUSING A LOSS OF BRAKE FLUID. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- WALLED LAKE, MI
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE DROPPED A PENNY INTO THE CIGARETTE LIGHTER, WHICH CREATED A THERMAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- CENTREVILLE , VA
UPON THE RECENT DEVELOPMENT OF A LOUD "TICKING" NOISE WHEN STARTING MY 2002 ESCALADE 6.0 AWD, I IMMEDIATELY BROUGHT THE TRUCK INTO MY LOCAL SHOP FOR DIAGNOSTICS. A QUICK INSPECTION FOUND MISSING AND RUSTED EXHAUST MANIFOLD BOLTS ON THE DRIVER SIDE OF MY ENGINE, CAUSING AN EXHAUST LEAK. THIS LEAK CREATES NOT ONLY A DANGEROUS CO2 LEAK WITHIN THE ENGINE COMPARTMENT (WHICH ALSO CAN BE DRAWN INTO THE CABIN'S HVAC SYSTEM), BUT IT ALSO RAISES ENVIRONMENTAL CONCERNS, AS THE LEAKING EXHAUST IS NOT BEING PROPERLY TREATED VIA THE VEHICLE'S CATALYTIC CONVERTER. MY PASSENGER SIDE MANIFOLD ALSO HAS RUSTED BOLTS AND IS VERY CLOSE TO HAVING THE SAME ISSUE AS THE DRIVER SIDE. MY TRUCK IS IMPECCABLY MAINTAINED, WITH ALL THE APPLICABLE SERVICE RECORDS. THIS ISSUE IS WELL DOCUMENTED ACROSS THE INTERNET, WITH OWNERS OF 1999-2006 ESCALADES, TAHOES, SUBURBANS, YUKON/XLS, SILVERADOS AND SIERRAS. I STRONGLY URGE THE NHTSA TO LAUNCH AN INVESTIGATION INTO THE ISSUES SURROUNDING THE MASSIVE FAILURE OF MANIFOLDS AND MANIFOLD BOLTS ON 1999-2006 GM FULL SIZE SUV AND PICKUP TRUCKS. A QUICK SEARCH ONLINE SHOULD PROVIDE MORE THAN ENOUGH COMPELLING EVIDENCE TO BEGIN AN INVESTIGATION. I'LL BE HAPPY TO PERSONALLY PROVIDE WHATEVER ASSISTANCE I CAN TO HELP ENCOURAGE YOUR DECISION. *TR
Source: NHTSA WEB SITE -
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2002 CADILLAC ESCALADE- CROWNSVILLE, MD
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKES, THE BRAKES FAILED AND TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT IMMEDIATELY SHIFTED THE VEHICLE INTO NEUTRAL AND APPLIED THE EMERGENCY BRAKE. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT STATED THAT THE STABILITY CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED IMMEDIATELY FOLLOWING THE FAILURE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HIM THAT ALL OF THE BRAKE LINES WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR ALL THE BRAKE LINES ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,077. THE CURRENT MILEAGE WAS APPROXIMATELY 48,275. UPDATED 01/29/13*LJ UPDATED 1/30/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- SAN RAFAEL, CA
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH THE STEERING WHEEL LOCKED AND THE BRAKES FAILED. THE CONTACT SHIFTED INTO REVERSE IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THREE YEARS LATER FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 166,000. UPDATED 11/16/12*LJ THE CONSUMER STATED THE FAILURE RECURRED AT 166,000 MILES. UPDATED 11/20/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE EXT- RIVERDALE, IL
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT WAS DRIVING 70 MPH AND APPLIED THE BRAKES HOWEVER, THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A MECHANIC WHO NOTICED A DESIGN FLAW WITH THE INNER BRAKE PAD, WHICH WAS MISSING. THE TRIPPING SENSOR ON THE BRAKE PAD CAUSED ALL OF THE FLUIDS TO LEAK. THE MECHANIC HAD TO REPLACE THE BRAKE CALIPERS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- VIRGINIA BEACH, VA
THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. (SERVICE BRAKES, HYDRAULIC:ANTILOCK) *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE EXT- PETAL, MS
WHILE DRIVING AT 35 MPH AN EMERGENCY SITUATION REQUIRED A HARD APPLICATION OF THE BRAKES. THE VERY NEXT STOP SIGN MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE TRUCK WAS LEAKING BRAKE FLUID AT ABOUT A DROP EVERY SECOND FROM ONE OF THE HARD METAL BRAKE LINES THAT ARE ROUTED UNDER THE DRIVER'S SEAT ALONG THE FRAME. THERE ARE FOUR BRAKE LINES THAT ARE ROUTED TOGETHER AND COULD NOT TELL WHICH ONE WAS LEAKING. EACH OF THEM IS HEAVILY RUSTED. *TR
Source: NHTSA WEB SITE