2002 CADILLAC ESCALADE Complaints
View complaints related to 2002 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC ESCALADE- SUISUN CITY , CA
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSFER CASE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE EXT- WESTERN PORT, MD
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT WHEN THE BRAKES BEGAN TO PULSATE UPON ENGAGING. THE BRAKES WERE APPLIED REPEATEDLY BEFORE THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED SIX DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE PASSENGER SIDE ABS SENSOR, FRONT AND REAR ROTORS, MASTER CYLINDER AND FOUR BRAKE CALIPERS WERE REPLACED. MOST RECENTLY, THE ENTIRE BRAKE LINE RUSTED AND WAS ALSO REPLACED WHICH REQUIRED THE BODY OF THE VEHICLE TO BE DISENGAGED FROM THE FRAME TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 30. THE VIN WAS UNAVAILABLE. UPDATED 06/16/11*LJ UPDATED 1/24/2012 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- HARRISON TOWNSHIP, MI
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HINGE WAS WORN AND HANGING ONE HALF INCH TO THREE QUARTERS OF AN INCH FROM ITS HOUSING. WHENEVER IT WOULD RAIN, WATER WOULD LEAK INTO THE VEHICLE THROUGH THE TOP OF THE DOOR. THE BUSHINGS AND PINS WERE REPLACED IN 2010 BUT TO NO AVAIL. THE FAILURE PERSISTED AND THE DEALER ADVISED THAT A DIAGNOSTIC TEST WOULD BE NEEDED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT MILEAGE WAS 124,000 AND THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- THREE RIVERS, MA
MY COOPER TIRE DISCOVERER LSX P265/70R17 SPLIT DOWN THE MIDDLE INBETWEEN THE TREADS.I HAVE FOUR MONTHS OF USE ON THIS TIRE. THEY ARE STRICTLY WINTER TIRES ON MY VECHICLE. WE WENT TO NTB WHERE WE BOUGHT THE FOUR TIRES. THEY TOOK TIRE OFF TO REPLACE WITH A NEW I BOUGHT AND INSIDE WAS SEVERAL HAND FULLS OF RUBBER SHAVINGS. YOU COULD SEE THE WIRE BELTS INSIDE THE TIRE WALL WAS VERY THIN. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- NISKAYUNA, NY
MY 2002 CADILLAC ESCALADE HAS BRAKING ISSUES UNDER 5 MPH. IT APPEARS THE ABS SYSTEM IS ACTIVATED WHICH TAKES THE VEHICLE LONGER TO STOP. THE BRAKES GET VERY SPONGY AND DO NOT RESPOND IMMEDIATELY. THIS HAS CAUSED ME TO GET INTO SOME VERY CLOSE CALLS WHEN TRYING TO STOP. *TR
Source: NHTSA WEB SITE -
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2002 CADILLAC ESCALADE- NEW BRIGHTEN, MN
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- NEW BRIGHTON, MN
I HAVE A 2002 CADILLAC ESCALADE AND HAVE READ THAT THERE WAS A RECALL ONLY IN CERTAIN STATES FOR THE ABS TRACTION CONTROL MODULE MALFUNCTION. I HAVE ALMOST BEEN IN TWO ACCIDENTS SINCE I GOT THE CAR TWO MONTHS AGO. THE DEALER WON'T WORK WITH ME AND I CALLED CADILLAC AND THEY SAID THERE WAS NO RECALL. THERE ARE ALOT OF COMPLAINTS ONLINE AND THE PART IS ON BACK ORDER FOR ATLEAST 3 MONTHS EVERYWHERE. WE HAVE CHECKED OVER 35 DIFFERENT PLACES. THE ABS KICKS IN WHEN YOU ARE GOING UNDER 5 MPH AND THEN THE TRUCK WON'T STOP. IT HAPPENS EVERY TIME I GO TO STOP THE TRUCK. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- CLEARWATER , FL
TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHEN THE VEHICLE WAS STARTED THERE WAS SMOKING COMING FROM THE INSTRUMENT PANEL AND UNDERNEATH THE HOOD OF THE VEHICLE. HE OPENED THE HOOD AND THERE WAS SMOKE IN THE FUSE BOX. THE BATTERY WAS DISCONNECTED. HE CALLED THE DEALER AND WAS TOLD TO CONTACT HIS INSURANCE COMPANY OR REPAIR THE DAMAGE HIMSELF. NO ONE WAS INJURED AND THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE FIRE ORIGIN WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- PITTSFORD, NY
2002 CADILLAC ESCALADE. CONSUMER STATES ISSUES WITH BRAKES *TGW THE CONSUMER STATED HER VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE ABS ACTIVATED WHILE DRIVING AT VERY LOW SPEEDS AND THE VEHICLE WOULD NOT STOP. THE CONSUMER STATED SHE WAS INVOLVED IN AN ACCIDENT DUE TO UNWANTED ACTIVATION OF THE ABS AND ALSO THE BEARING SENSOR WAS REPLACED. *JB
Source: CONSUMER LETTER -
2002 CADILLAC ESCALADE- NEW BRAUNSELS, TX
TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHEN TAKING THE VEHICLE IN FOR STATE INSPECTION, SHE WAS ADVISED THAT THE EMERGENCY BRAKE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE AS ADVISED THE BRAKE LINE WOULD NEED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE