2019 CADILLAC ESCALADE Complaints

On December 13, 2024, my 2019 Cadillac Escalade ESV experienced a critical engine failure, requiring it to be towed to the dealership. I had taken delivery of the vehicle just one month prior, on November 13, 2024. The dealership informed me that the engine required a rebuild, including replacement of the lifters. The mechanic who worked on the vehicle stated that the engine had undergone a previous repair for the same issue and that the camshaft was also damaged. This incident posed a significant safety risk. The engine failure occurred while the vehicle was in operation, potentially leading to a loss of control and an accident. [Additional Information] Component/System Failure: Engine, specifically lifters and camshaft. The failed components are available for inspection upon request. Safety Risk: Potential loss of control of the vehicle due to engine failure. Confirmation of Problem: The problem was confirmed by the dealership service center. Inspection: The vehicle and the failed components have been inspected by the dealership service center. Warning Lamps/Messages: Flashing check engine light, brake system failure, emissions system failure, antilock braking system failure, and power train failure. [Request] I request that the NHTSA investigate this matter to determine if there is a systemic defect with the 2019 Cadillac Escalade ESV's engine. This is the second documented engine failure, indicating a potential safety hazard for all owners of this vehicle model.

When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the Pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will Gm find and fix the defect or they can just give me a brand new car.

The tire pressure guage reads the opposite tire. Causes allot of confusion and is a safety concern for anyone who owns the car.

The car seat was in the locked rear facing position without it in use (thankfully) and I got rear ended on the freeway and the car seat became detached from the base that was anchored to my car. The car seat ended on the floor between my two middle seats.

This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage.

The contact owns a 2019 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the contact became aware that due to the placement and size of the sideview mirrors, there was a blind spot. The contact stated that the blind spots were large enough to severely reduce sideview visibility. The vehicle was taken to the dealer, who declined to assist. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.

The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.

The power retractable running boards do not always deploy. This has caused me to almost fall to the ground a few times. I have taken it to the dealer at least 5 times and each time they say nothings wrong or they can't find anything even when it happens to them. This form will not let me fill in miles. Right now there are 32k on my vehicle. This happens when I am parked.

Vehicle caught on fire while owner was driving. Owner reported small puff of black smoke prior to fire.

When the battery goes low the gear change from park to neutral . That happen to my vehiculo I found few feet outside brim my parking space and it was the gear in neutral