2021 CADILLAC ESCALADE Complaints

The steering wheel locked up and the car shifted. I was unable to control the steering wheel it caused a crash

The contact owns a 2021 Cadillac Escalade. While the contact's wife was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the contact stated that the failure occurred while a tractor-trailer was driving closely behind the vehicle. The contact stated that an error code indicated a failure with the fuel pump drive module. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact stated that the vehicle was unsafe to drive. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,500.

I purchased this vehicle on October 20, 2025. I took it to the Cadillac dealership and was told a list of over 20 issues involving the vehicle. The tires have holes in them. The suspension is at Rick of failing, wiring and components are missing. The night vision camera and radars on the vehicle and not functioning. I was told this vehicle should not have been on a lot to be sold.

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadillac in Henderson,NC. Tim, who is our service provider, contacted us and told us that we had severe engine failure. His recommendation was a complete engine install. We have used Boyd Cadillac, Tim on several occasions. We had an alternator replacement done which was not under warranty. We had lifters replaced under warranty around the 50k mile mark.

Since April 2025, my 2021 escalade has been losing oil quickly. No leak externally has been found. The recent recall found "no engine problems" and placed new thicker oil, but the leak continues with us losing significant amounts of oil every 500 miles. This engine remains defective, losing oil internally, and is putting 600,000 drivers+ at risk for engine failure or loss of propulsion. The recall has not solved the issue at all and the protocol to declare an engine OK and change the oil is insufficient.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the vehicle was taken to the local service center for routine maintenance and after an oil change was performed, the vehicle was started but immediately shut off and failed to restart. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact related the failure to the recall. The failure mileage was 96,000.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in the middle of the highway. Due to the failure, the vehicle was towed back to the dealer, where it remained unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

General Motors issued a recall on various 2021-2024 Tahoes and Escalades with 6.2L V8 engines. Since issuing the recall, they have given no information and my Escalade has been sitting at the dealership for months with not ETA of the engine and parts needed ti fix the vehicle. GM is dragging this out slow and methodically!

Complete engine failure with vehicle only having 79615 miles on the vehicle. Vehicle was inspected by authorized Cadillac dealership and it was determined that the crank shaft/connecting rod had failed causing the engine to be replaced. Dealership communicated that issue was consistent with issue with known GM recall however vehicle was not covered under current recalled vin numbers at the time of engine failure.

The connecting rod and crankshaft failed while driving on the interstate causing loss of power.